
Ratings & Reviews for Heartland Stillwater 10-ft x 10-ft Wood Outdoor Storage Shed (Floor Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the shed's spacious storage and attractive backyard appearance, with many satisfied by its value. However, significant frustration centers on material quality—reviewers report warped lumber, missing roof boards, and a poorly designed floor kit requiring additional purchases. Assembly instructions lack clarity, especially for foundation construction, and many needed extra lumber or replacements. While some find assembly manageable, others struggled without video guides or clearer diagrams. Overall, customers appreciate the storage solution but feel undermined by inconsistent quality and inadequate support for defective components.
Customer review summary generated by AI, including incentivized reviews.Nice shed, poor cleanup after install
Would Recommend[This review was collected as part of a promotion.] It is a good shed, but the cleanup after was poor. There are still spots of red paint all over our artificial turf. I was told someone would be by to take care of it, but nothing yet
From Heartland
Great
Would Not RecommendIt took them 3 months to get me the product. The guy that came out to put it together he was not every friendly.
From Heartland
Thank you for your feedback. We’re sorry to hear about the long delivery time and that the installation experience wasn’t as pleasant as it should hav...
Great quality & Excellent Price
Would Recommend[This review was collected as part of a promotion.] My husband bought last week and just now had time to put it together, I’m helping him, but is worth it and is so much better than the one next to it.
From Heartland
Thank you so much for your 5-star review! We’re thrilled to hear you’re happy with your shed and our service. Your support means a lot to us, and we’r...
Building
Would Recommend[This review was collected as part of a promotion.] Lumber was not straight. Had to go buy lumber to replace the bad ones. Instructions we not clear and detailed
From Heartland
Thank you for bringing this to our attention. We’re sorry to hear about the issues with the lumber and the clarity of the instructions. We truly appre...
Stillwater Shed
Would Recommend[This review was collected as part of a promotion.] Couldn’t be happier with my Stillwater Shed! Heartland Shed built it perfectly. The quality, the look, and the whole experience exceeded my expectations. Highly recommend!
From Heartland
Thank you so much for the wonderful 5-star review! We truly appreciate your feedback and support. We’re glad you had a great experience, and we’d love...
Bad instructions
Would Not Recommend[This review was collected as part of a promotion.] Had someone help build structure. The instructions don’t explain very well on the material locations and how they should be placed to fit. When you get the putting the walls up they don’t match up based on the frame. One would think everything would be step by step to fit in the end but had to purchase additional material to make it work.
From Heartland
Thank you for sharing your feedback. We’re sorry to hear the instructions did not meet your expectations and caused frustration during assembly. Our g...
Great features wide double doors
Would Recommend[This review was collected as part of a promotion.] Got it delivered two weeks ago. The young man came and put it together. Did an awesome job the whole slight clean and just really good job.
From Heartland
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear you enjoy our product, don’t forget to recommend friends and family...
It works for what we needed it for.
Would Not Recommend[This review was collected as part of a promotion.] I bought this back in June. We did not get it installed until late October. The original installer couldn't make it on the day that was promised after waiting almost 4 months.
From Heartland
Thank you for sharing your experience. We’re truly sorry for the delay and the inconvenience caused by the scheduling issues. This is not the level of...
Quality satisfaction
Would Recommend[This review was collected as part of a promotion.] Happy so far, but I haven’t had enough time to fully inspect my shed!!
From Heartland
Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with your shed and the overall experience. Our team truly appreciates you...
Measured to perfection
Would Recommend[This review was collected as part of a promotion.] I had the shed up in 3 days and assembled by myself! Simple instructions to follow.
From Heartland
We appreciate your business and are very happy to hear assembly went smoothly! Thank you for taking the time to leave us a 5-star review, don't forget...
Buyer beware, poor quality, poor customer service
Would Not RecommendI ordered this shed the other day. After trailering it home, I opened a sealed product to find the bottom layers rotten and covered in mold. I called the company's customer service and they said there is nothing they can do for me. Now, I have to deal with headache of returning the 1200lb product
Sub par materials and quality control
Would Not RecommendSub par materials, twisted and warped 2x4s, inaccurate cut lengths on wall materials that cause walls to not sit properly, some 2x4s that are called out at 24" long end up being shy by an 1/8" Short 2x4s end up not being as wide as a normal 2x4 and are shy of the normal 3.5" and are 3.375" Spend extra and pick your own lumber and build it yourself. You may spend more but you wont regret it
We’re sorry to hear that you experienced issues with the material quality and measurements. That’s not the level of quality we aim to deliver. We app...
do not purchase
Would Not RecommendI bought a 10 by 10 shed with floor . They did not have all the pieces that was listed in the instructions or was wrong size . They had random wood pieces . I had to go buy a lot of the wood because it was not in the kit. or was to short. Total waste of money
Like the doors
Would Recommend[This review was collected as part of a promotion.] Love the shed and easy access, was able to put shelve over door for more storage room.
From Heartland
Thank you for the 5-star review! We appreciate you taking the time, don’t forget to share your experience with friends and family who would also love ...
Very roomy
Would Recommend[This review was collected as part of a promotion.] I love my new barn shed.In the process of painting
From Heartland
Thank you for the 5-star review! We appreciate you taking the time, don’t forget to share your experience with friends and family who would also love ...
LOVE THIS SHED
Would Recommend[This review was collected as part of a promotion.] This is our 3rd one. Every time we move we get one. The one built in 2005 is still standing and doing great!
From Heartland
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear you enjoy our product, don’t forget to recommend friends and family...
Great shed company
Would RecommendLooks great. Missing a threshold. Little confusion at the store level although the many people I spoke with were friendly and will not having an answer set out to find an answer. Once you get going with the instructions pretty easy to assemble.
Thank you for your feedback! We’re glad to hear the shed came together well and that the final result looks great. We appreciate your patience with t...
Looks great
Would Recommend[This review was collected as part of a promotion.] Finished with all of my designs, ie: installed a window, shelving, electrical and finished flooring. Am loving my shed.
From Heartland
Glad to hear you are happy with the purchase of our shed. Thank you for choosing Backyard Products.
Really goes good n my yard
Would Recommend[This review was collected as part of a promotion.] I got this 2 months ago. Very satisfied with the way it looks n my yard
From Heartland
Thanks for the feedback! Glad it looks good in your yard. Thank you for choosing Backyard Products.
Like the taller side walls and optional loft
Would Recommend[This review was collected as part of a promotion.] Opted to have built on site, done in 1 day builder was courteous and informative cleanup was very good, I did the prep and painted it myself within the 1st week 2 days to complete
From Heartland
Glad to hear you are happy with the installation of your shed. Thank you for choosing Backyard Products.
Thank you for your review and for sharing your feedback. We’re glad to hear you’re happy with the shed itself, but we sincerely apologize for the poor...