Ratings & Reviews for Generac Guardian 24000 -Watt Single fuel 200-Amp Home Standby Generator Automatic Transfer Switch Included

NO BATTERY

Please be aware that NOWHERE in the description does it say the battery is not included. I've had Generac generators before and they are great. I have no doubt this one will be, too. The delivery was fine and the product is good--except that we had to scramble to purchase a battery that wasn't included and there was no notation as such--except for the MANY questions asking if it was included. Unfortunately, I didn't review questions before I purchased it, because I thought the description showed...

Late felivery

I got a text at 8:20 AM stating I was the next delivery. The delivery driver didn’t show up until 3;45 PM I Basically waited for almost 8 hours.

generator

Great customer service

Horrible Product, poor customer service

I bought a 24kw product 2 years ago and had it professionally installed and maintained. Also bought the extended warranty making it covered completely for 10 years. Starting with my 2 year maintenance call, it has been nothing but problems. The local company who is supposedly repairing it has no idea what is wrong and begun changing out parts with no success. I would give it less stars if possible. have over 13k in this product that does not work.

kw rating based on lp not natural gas

just bought,happy with purchase to soon to rate item performance

Guardian 24kw duel fuel generator

We have not installed yet. Came with a 200amp transfer switch. Wish we could have had a choice of transfer switch size. We needed a 150 amp. Delivery was super quick.

worst installation in my life!

Ordered and paid in July after getting a proposal from Lowe's. initial install attempted in November 4 months later! Could not finish because power shutoff not scheduled! Plumbing work not done until December! in January they came back to finish install and powered was off so it could be finished. But no inspection was ordered! I had to ask why and was told someone else does that. Now ii am waiting for county inspection and start up person to come. only go to Lowe's if you are will to wait 7 to...

Generac 24kw generator

So far so good, order placed and delivery came as promised. Unit to be installed by my electrician and gas supplied by my gas company. So far a great experience

Dead on Arrival

Doesnt work

Just get one it’s awesome for your sense security

Excellent help and delivery of the product

generac

I ordered the wrong size and the shipping company returned it. I called Lowes and they verified it was returned. I chatted with someone on the app 10 days later and they could not find where it was returned. I offered to forward the email from the shipping company and they declined. Now, almost 2 weeks later, still nothing. If you have to return this item, beware. Evidently it's returned but then no one can find it and you're stuck paying for an item you don't have for the next 7 years.

Great product delivered fast

Nothing