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Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray )

Ratings & Reviews for GE Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray )

3.9
235
Review
 3.9 out of 5
237 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the large capacity, sleek design, and advanced features like sensor cooking and Alexa integration, with many noting significant improvements over older models. The popcorn function and intuitive controls receive frequent mention. However, a notable group reports premature failures within two to three years, including sparking and magnetron issues, disappointing those accustomed to longer-lasting units. Several find the auto-locking door mechanism cumbersome and request a dedicated mute button. Despite durability concerns and design quirks, most customers consider the modern features and aesthetic appeal worthwhile.

Customer review summary generated by AI, including incentivized reviews.
237 Customer Reviews

Nice built-in microwave for a good price.

Would Recommend

The GE Profile microwave and trim kit was a fair price, easy to install by myself, looks good and simple to use. I ordered it online and picked it up at Lowe's. It arrived about a week early.

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Great experience

Good purchasing experience at Radio Lab, Lubbock texas. Jason was great to work with.

May 2, 2026

From geappliances.com

Very good microwave

Great all around. Just annoying that when it’s done and beeps. I have to press cancel so that I can unlock the door to open it.

May 2, 2026

From geappliances.com

Doesn't last

This is the Third model of this microwave we have had to purchase in 5 years of living in this new home. It just doesn't last!

May 1, 2026

From geappliances.com

Best selection and great value

Excellent quality and great value

April 29, 2026
Verified Purchaser
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Popcorn & InstallTrim Kit Install Should be Easier

Would Not Recommend

The capacity and controls are fine, and the performance is fine overall for warming food. Surprisingly, if you intend to pop popcorn, you'll need to explicitly adjust the power level otherwise the factory set "popcorn" setting will either undercook or burn your popcorn. The installation of the microwave itself is straightforward, but the trim kit requires patience. The design makes installation harder than it has to be due to the final steps where you have to insert small screws into awkward...

April 28, 2026

From geappliances.com

Response from Haier_Appliances

We are happy to hear that your new microwave is overall performing well. Your feedback is extremely important to us. We will pass these comments regar...

Haier_AppliancesApril 29, 2026
Response from GE_Appliances

Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with y...

GE_AppliancesApril 29, 2026

Different

It works well but is different from any that we’ve had before.

April 25, 2026

From geappliances.com

Very difficult to replace inside cabinet bulb.

Moved into a brand new house with this new microwave installed. Noticed the inside cabinet light was not working and to replace it you have to remove the microwave from its cabinet mounting and take it apart to replace the bulb. Not an easy job and will most likely require a service call to replace it. My previous microwaves has a bulb that was very easy to replace without having to disassemble the microwave.

April 22, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with your microwave cabinet light. Since the light bulb isn't considered consumer replaceable it will require a technician to repl...

GE_AppliancesApril 23, 2026

Brand new and BROKEN

Would Not Recommend

My husband and I bought a new build home that came with this brand new microwave. At our inspection /initial walk-thru before closing, the microwave was found to be super loud and rattling, so the builder swapped it out with another new one. Now just a few months after closing, I’m having to schedule service because the microwave keeps blowing the electric circuit despite having a dedicated circuit!!! It happens about every 2nd or third time we use it. Ridiculous. Also not a fan of having to “...

April 20, 2026

From geappliances.com

Response from GE_Appliances

We’d like to address this matter of the microwave causing an issue with the electric circuit, and provide information about the child resistant door. ...

GE_AppliancesApril 22, 2026

Great microwave!

Would Recommend

Looks nice. Works great. I wish the door closed a little quieter but it’s not bad.

April 19, 2026

From geappliances.com

Working fine

Would Recommend

Just bought the new microwave. Everything as stated.

April 18, 2026

From geappliances.com

No Mute Button

Would Not Recommend

We had the prior model / version of this exact new GE Profile model, but certain buttons were beginning to short and not work. The new one fits perfectly in the spot of the old microwave with the same trim and dimensions. However, this new version is actually louder than the old model, but what we are most disappointed in is the fact that it doesn't have a mute button. Who doesn't a new model have a mute button? It has a Wi-Fi button in the spot of the prior mute button, but who uses Wi-Fi wi...

April 12, 2026

From geappliances.com

Response from GE_Appliances

We will be passing your comments about the mute button over to our product team to review.

GE_AppliancesApril 15, 2026

Nice microwave.

Delivery was on time as scheduled. The microwave was in perfect shape. The microwave.was installed using the old mounting bracket everything went smoothly. The only problem was that the new unit bottom was different from the old unit bottom so there we had to adjust the mounting bracket slightly. The microwave itself worked exactly as described in the documentation . It’s been working well for more than a week. No problems at all.

April 11, 2026

From geappliances.com

Looks Great, but overcooks

Would Not Recommend

Looks great but cooks too hot. Popcorn button burns the popcorn every time.

April 7, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with your microwave heating too much. We recommend lowering its power level by following the instructions on page 8 of the owner's...

GE_AppliancesApril 8, 2026

the people who delivered were great

love the product

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Good microwave

This is replacing a GE microwave that I had for 22 years. The motor is quiet; however, the door is vey loud when it opens….Wish it was quieter. I also do not like the lock mechanism and having to push cancel or pause to open the door, but I understand it is a safety feature. The food heats evenly and efficiently. I have only used it to reheat food at this point. Overall, I am happy with this purchase.

April 1, 2026

From geappliances.com

Good one

Fit well for as a wall-mounted microwave

March 24, 2026
Verified Purchaser
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