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5-cu ft High Efficiency Impeller Top-Load Washer (White)

Ratings & Reviews for GE 5-cu ft High Efficiency Impeller Top-Load Washer (White)

4.0
275
Review
 4 out of 5
275 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine offers excellent cleaning performance, with smart sensors that optimize water usage. It features convenient functions like automatic detergent and fabric softener dispensing, large capacity, and quiet operation. While a few users reported issues with balance, rinsing, and reliability, the majority of customers are satisfied with the machine's efficient and effective cleaning capabilities.

Customer review summary generated by AI, including incentivized reviews.
275 Customer Reviews

Not worth it

Would Not Recommend

This machine has been a nightmare. Anything beyond 4 towels and you can hear a belt grind noise for an hour. The impeller doesn’t stay in place and has literally flown out in loads and broken. The amount of soap doesn’t match the load. We can’t wait to not have this machine anymore. I highly recommend NOT buying it. The controls don’t function as they should and have broken numerous times.

May 18, 2025

From geappliances.com

Response from GE_Appliances

We strongly encourage you to schedule service with one of our certified technicians to get this belt grinding, impeller, and detergent issue properly ...

GE_AppliancesMay 21, 2025

Great features

Would Recommend

I had machine for 10 years and it worked great Would love same one , but it’s no longer available

April 28, 2023

From geappliances.com

Beast

Would Recommend

We love our washer and dryer. We wash lots in our beach rental and it makes such a difference in cleanliness of our linens.

November 29, 2022

From geappliances.com

Very disappointed!

Would Not Recommend

I purchased this washer along with the dryer about 5 years ago. It was great for the first couple of years then the detergent holder quit working. Next the hydraulic lid broke so you have to be careful that it doesn’t slam shut & break the glass. Then the basket started making a horrible loud noise when it was on agitate, but only on occasion. I also don’t feel the clothes are getting clean like they used to. I never do large loads. I keep my loads small so I feel the clothes are getting clean. ...

May 2, 2022

From geappliances.com

Response from GE Appliances

Hi there, we appreciate you taking the time to reach out with this review. We are very disappointed to hear that you have had repeated issues with you...

GE AppliancesMay 4, 2022

Top and bony of washer started rusting.

Would Not Recommend

The rust started after about three years. The rust is also on the front of the wash. The washer was bought new and been in one location in our house the whole time in a controlled environment.

November 6, 2021

From geappliances.com

Response from GE_Appliances

Hi - We are so very sorry to hear about the difficulty you have experienced with your GE washer, We truly want to create the best product possible for...

GE_AppliancesNovember 10, 2021

Big Loads and Automatic Dispenser

Would Recommend

This machine has been great! The automatic detergent dispenser has saved me money and mess. The basket is huge so I am able to wash king-size comforters without a hassle. Never had a problem with things getting clean! We have had this washing machine for 7 years and we just had our first problem. A water leak and its still leaking with a new seal. We will try the bearings next. However, we have a big family and this is the first problem. I'm pretty happy with this washer!

March 11, 2021

From geappliances.com

Great features!

Would Recommend

Love it so much its really so fantastic to jave clean clothes

October 22, 2020

From geappliances.com

great features

Would Recommend

when i recieved this product i did not know it would work this well 4 years later i have the same washer

October 17, 2020

From geappliances.com

The worst washing machine I have ever owned

Would Not Recommend

Nothing but problems from the GE washer. After owning for six years, it has been serviced four times and today it stopped working because the start button is broken. No replacement part is available, so we are out of luck. Never again will I purchase GE products. The microwave, oven, washer, dryer, refridgerator have ALL needed major repairs over the course of 5 years.

June 29, 2020

From geappliances.com

Very quiet when agitating

Would Not Recommend

Had very little trouble with the device until the start button spring broke.

January 24, 2020

From geappliances.com

Response from GE_Appliances

Hello Alan51 - Thanks for the feedback. We're very sorry to hear this happened with your washer start button spring. We apologize for the experience ...

GE_Appliances January 27, 2020

It blew up

Would Not Recommend

I have had this washer for 4.5 years and I was okay with it even though it got sooooo loud (vibration Con͏t͏r͏ol is a lie). Then the other night, in the middle of a cycle, the top of the washer blew off, including clip bolts and everything holding the washer together....I’m just glad no one was next to it when it happened because someone could have really gotten hurt! I will be very hesitant to buy another GE washer...

December 2, 2019

From geappliances.com

Do Not Buy

Would Not Recommend

One month out of warranty, the detergent dispenser stopped working. 5 years later, now the fabric softner dispenser is also not working. Never seems to spin right - clothes are always WAY wetter than they should be. Also, when washing sheets they get all twisted - I mean really bad. I wonder if they are really getting clean. I truly believe a washer with less gadgets would have been A LOT better.

January 18, 2019

From geappliances.com

ABSOLUTE JUNK!!!

Would Not Recommend

I have to wash my clothes several times WITH an extra rinse to get the detergent and lint off them! The water level barely covers half of the clothes! I’m so mad i’m going to have to buy another washer! Here’s a picture of my clothes AFTER “washing” them with half the amount of soap and an extra rinse the first time and TWO MORE WASHES WITH NO SOAP! We have a special needs child who will often leak his diaper (he’s 16 so imagine the amount of urine). I need a washer that can clean!!!!!!!!

May 3, 2018

From geappliances.com

Loved this washer at first....

Would Not Recommend

I purchased this washer in 2013. In 2016 thebuttons on the front panel broke and I could not change the load sizes. Fortunately, the washer was still under warranty so the cost for repair was covered. Then in December 2017 the same problem happened and it is no longer covered under warranty. This is obviously a design flaw. I am extremely disappointed that after 4 years i have had the same major problem on a washing machine that was the most most expensive in their line. My previous washer was a...

March 23, 2018

From geappliances.com

garbage after 3 years

Would Recommend

We have had this washer for three years, the main basket came loose taking everything else inside the washer down with it. It now leaks everywhere and is completely destroyed its self. worked great for three years though!

March 19, 2018

From geappliances.com

Washer is junk.

Would Not Recommend

Purchased March 2014 had to replace it (warranty) now on second one now its 1/2018 and have to buy another Washer bearing for tub is junk...

January 3, 2018

From geappliances.com

Terrific washer.

Would Recommend

I love the features. Especially detergent can be added in bulk

September 26, 2017

From geappliances.com

I would never buy GE appliance agin.

Would Not Recommend

My sister and I bought this washing machine from to different stores 4 years ago... within 1 year the my machine had to be replaced. The washing cycle is too long and your clothes are still dirty. The start button half works. The bleach and timer button don't work. I have to stand for at least 5 or more minutes holding down the start button before it comes on. My sister had the switch board replaced twice. Water is leaking from the back of both machine. When it is spinning...it sounds like someo...

September 7, 2017

From geappliances.com

Response from GE Appliances

Hello. Thank you for taking the time to write your review on your washer. We’re sorry to hear both you and your sister are experiencing these issues. ...

GE AppliancesSeptember 13, 2017

Do not buy!

Would Not Recommend

This washer leaves clothes dirty and wrinkled! I will never buy a GE product like this again.

October 24, 2016

From geappliances.com

Can not leave this Washer unattained

Would Not Recommend

This washer will not stay in balance. This washer does not rinse clothes very well, have to run 2nd wash cycle.. The water levels are very inconsistent. Takes a Very Long time to wash a load of clothes

October 20, 2016

From geappliances.com

Response from GE Appliances

Hello JLohse, Thank you for taking the time to write a review on your washer. We regret you are experiencing these issues with your washer and we ha...

GE AppliancesOctober 25, 2016