Ratings may include incentivized customer reviews.
What Customers Are Saying
This appliance has a large capacity and efficiently cleans clothes. Customers praise its quiet operation and features like the automatic detergent dispenser and UltraFresh Vent System that prevents mold and odors. Many also appreciate the customizable wash cycles and smart home connectivity. While a few experienced minor issues, the majority report this appliance delivers exceptional value and is a significant upgrade.
Customer review summary generated by AI, including incentivized reviews.Disappointed to say the least…
I have had to have this washer serviced over and over since my purchase. Finally replaced seal on door and now replacing one of the two motors. Leaks from bottom (fills the pedestal drawer in the bottom) always off balance and doesn’t rinse and drain so I constantly have to the repeat drain/spin cycle. A COMPLETE LEMON!!!!
From geappliances.com
Front loader
Tired of softner emptying into Washer as soon as I close drawer. Repairman came out twice in first year. It never stopped leaking. I have had GE products all of my life and have been happy. Right now I would not recommend GE. Being a front loader is what I like best about this washer. At my age, a top loader is hard on me
From geappliances.com
We want to help you with your washer leaking. We are going to reach out via email to gather more information, please reply at your earliest convenienc...
GE Front loader broken
Would Not RecommendThis machine has not lasted long at all. It’s barely 5 years old and it seems that the pump is gone on it. It will not pump out water. I have cleaned out the bottom filter had to use shallow pans to continuously dump the water out. Not happy with this machine may have to go to a Bosch.
From geappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
2nd repair in 3 years.
Would Not RecommendWe do have a large family, and use the washer frequently. We had the unit brand new three years ago. The first year was great. We have had a repair each of the next two years. The 10 year warranty for specific parts didn't help. I would like to buy the GE washer we had when I was a kid that went 15 years without a problem.
From geappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Unhappy
Would Not RecommendI am very disappointed with my GE front-load washer (model GFW650SSN2WW). Not long after owning it, I began experiencing ongoing issues where the machine starts a cycle, runs briefly, and then stops with an H2O error code. While water does enter the machine, it does not flow properly through the detergent dispenser, which prevents the washer from operating as intended. I have already taken basic troubleshooting steps, including cleaning the inlet filters and verifying water supply, but the probl...
From geappliances.com
We are sorry that your washer isn't operating as expected due to an H20 error and water not flowing properly. We want to help. One of our team members...
failed too soon
Would Not RecommendWas doing fine until the main board went bad after 4 1/2 years. The warranty is only 1 year on 95 percent of the Washer. Only the motor is warrantied for 10 years.
From geappliances.com
We'd like to assist with any issue you're having with the washer. Do you think there's an issue with the main board because the washer doesn't appear ...
Leaks
Would Not RecommendHad this washer for three years. Front door has been leaking soap and water. Called to have it repaired every year. The soap dispenser I love but the drawer is always wet and gets gunky have to wipe it out often.
From geappliances.com
We'd like to help out with cleaning the dispenser and the door leaking. It can be normal to notice some water in the dispenser tray. This is due to th...
Complete Lemon!
Would Not RecommendThe worst washer I have ever owned. I have two of the same models in my home. Both have been installed less than three years and have been repaired three different times. Both leak from the bottom in the same exact spot
From geappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Buy an extended warranty!!
This washer lasted all of 2.5 years before the main control board went bad. It locked up the door, which required a total disassembly of the front of the machine to remove it. After installing a new switch it buzzed constantly as the switch was trying to lock constantly if the door was shut. A myriad of error codes caused us to junk this and not put a new board in it for fear of something else (inverter or motor) being damaged. Unacceptable. Purchased a GFW655 with an extended warranty ONLY to m...
From geappliances.com
We're sorry to hear you had difficulties with your washer's main control board. We are always here to assist - please remember that you can contact us...
Junk
Piece of crap needs a new circuit board after 3 years. Will cost 3/4 of cost to buy new just to fix. What junk. Do not buy. Also had to replace the matching dryer drum because apparently it was so thin that it got a crack in it from use.
From geappliances.com
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It is gone after 2+ years
Would Not Recommend[This review was collected as part of a promotion.] It is gone after 2+ years Stopped working. Didn’t expect GE like this
From geappliances.com
SweepstakesWe'd like to review the situation with your washer further. We will be reaching out to you via email to gather additional information. Please respond ...
Terrible
Would Not Recommend[This review was collected as part of a promotion.] We bought this washer in 2020 and finally got it installed in our remolded bathroom in the beginning of 2021. We do about 5 loads of wash each week and the unit has already lost the front door seal and not the door lock switch has failed. So our unit has done roughly 650 loads of wash and failed twice already.
From geappliances.com
SweepstakesWe'd like to help with your washer. We will be reaching out to you via email. Please respond at your earliest convenience.
Leaks
[This review was collected as part of a promotion.] Leaking water for the second time in three years. Replaced the drawer and then started leaking again. They are very aware of the problem but do nothing about it. Definitely a design flaw and they should replace the units for customers. Very disappointed
From geappliances.com
SweepstakesWe see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on th...
Don’t buy it.
Would Not Recommend[This review was collected as part of a promotion.] The only feature that works is the primary washing feature. The auto sense has not worked since the purchase. All special features do not either. About one a month we have to rewatch clothing due the fact the clothes were not actually cleaned.
From geappliances.com
SweepstakesWe'd like to review the situation with your washers features not working properly further. We will be reaching out to you via email to gather addition...
Frontloader washer
Would Recommend[This review was collected as part of a promotion.] Really good washer, really quiet and capable of bulk loads.
From geappliances.com
SweepstakesGreat front loader
Would Recommend[This review was collected as part of a promotion.] Best front loading washing machine I’ve had. I had sworn to never buy another due to the mildew issue on most. This has never smaller badly or built up anything inside the door. Holds a large load and has many cycles to choose from.
From geappliances.com
Sweepstakes3 1/2 year failed.
Mother board failed after 3 1/2 years. Never did spin well. Not a happy person.
From geappliances.com
We want to help out with the control board not operating. We will be reaching out over email to collect additional information. Please respond at your...
Nice machine
Would RecommendVery nice perfect machine I’ve never seen like this
From geappliances.com
GE front loader is junk
Quit working after 1 1/2 years! Repairman says it's not worth fixing. mother board issues
Quits after 2 years
This product has quit 2 years after owning. My parents own same machine and having same issues only owing 2.5 years
From geappliances.com
We'd like to assist with the operation of your washer. A member of our team will reach out to you via email to gather more information. Please respond...

We want to help you with your washer leaking. We are going to reach out via email to gather more information, please reply at your earliest convenienc...