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20.8-cu ft Standard-Depth 33-in Wide Bottom-Freezer Refrigerator Ice Maker Optional (sold separately) ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for GE 20.8-cu ft Standard-Depth 33-in Wide Bottom-Freezer Refrigerator Ice Maker Optional (sold separately) ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.0
336
Review
 4 out of 5
336 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior with good storage and organization, including a large bottom freezer. It has an attractive, modern design and operates quietly with efficient cooling. While most customers are satisfied with the overall quality and value, some have experienced issues with temperature control and concerns about the appliance's durability and reliability. The freezer door design has also received mixed feedback.

Customer review summary generated by AI, including incentivized reviews.
336 Customer Reviews

Terrible customer service

Would Not Recommend

Bought fridge AND Lowes warranty. Door wont seal properly. Lowes will not honor their warranty. 800 number goes to useless voice prompts. Chat bot is also useless. Lowes says call manufacturer. Manufacturer says call Lowes. Back and forth and no one will call to come fix it.

February 27, 2026
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Response from GE Answers

We'd like to address this issue you've had with the door not sealing correctly. We recommend checking the gasket to ensure there are no rips ...

GE AnswersMarch 2, 2026

GE_Appliances

Never allow someone to use your bathroom.

Would Recommend

The product is fine no complaints at all. However one of the installers completely infuriated me after asking if he could use my bathroom. He left it in deplorable shape. I will not go into details unless you request them. It was disgusting need I say more? I would request that you contact the subcontractor and explain my anger and frustration. Any monetary adjustment to my Lowes bill would be appreciated based on this sickening situation. Thank you.

January 29, 2026
Verified Purchaser
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broke 14 days after purchase.

Would Not Recommend

i would give it 0 stars if i could! the thing only lasted 14 days, the appliance store is on their way to pick it up to fix it, but im going to get a full refund because i think this says it all about this unit. Its not going to last. this was my experience.

January 22, 2026

From geappliances.com

Response from GE_Appliances

We are sorry to hear your unit quit after only 14 days. We always recommend reaching out to us before returning your product so that we can review you...

GE_AppliancesJanuary 23, 2026

Works great but freezer unit is very awkward

The refrigerator/freezer works great. The refrigerator section is large, well lit, and easily accessible, with convenient adjustable shelves. The temperature seems perfect and keeps everything well. I do have a problem with the freezer. I had to replace my refrigerator in a hurry and did not see this one in person. My fault that I did not read the description thoroughly, but I was surprised on installation that the freezer door opened right to left, instead of being a pull-out drawer. I find thi...

January 14, 2026

From geappliances.com

Response from GE_Appliances

We'd like to share some information about the sound level of your unit. We recommend checking out the article linked below, to view a list of sounds t...

GE_AppliancesJanuary 16, 2026

Freezes vegetables

About a week after warranty expired it began to freeze vegetables in the drawers while not keeping ice cream frozen in the freezer. I had two different appliance repairmen come to house, both said it can’t be repaired.

December 27, 2025

From geappliances.com

Response from GE_Appliances

We're sorry to hear you're still having issues with the refrigerator freezing vegetables and the freezer not keeping items frozen after multiple servi...

GE_AppliancesDecember 30, 2025

Spacious

I like everything about this refrigerator lots of room.

October 9, 2025
Verified Purchaser
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Amazing look

Would Recommend

[This review was collected as part of a promotion.] It’s a beautiful spacious refrigerator the chrome gives it that elegant look and feel

October 7, 2025

From geappliances.com

Sweepstakes

one of the bottom freezer handles could not be att

one of the bottom freezer handles could not be attached due to the screw is not aligning correctly.

September 19, 2025

From geappliances.com

Response from GE_Appliances

We advise scheduling service with one of our Bodewell technicians to get this handle properly installed. You can schedule an appointment with a Bodewe...

GE_AppliancesSeptember 22, 2025

Perfect fit for the home.

Would Recommend

Love the design, freezer on the bottom works best for me and the space is exactly what I needed.

July 15, 2025

From geappliances.com

Fits great!

Would Recommend

30" fridge fits great in the space. Lots of room inside.

March 22, 2025

From geappliances.com

Bonnie Vea

Would Recommend

I love the slim look; it fits well with the stove.

March 18, 2025

From geappliances.com

Excellent features and great quality

Would Recommend

I love the design of this refrigerator. The 2 door feature is perfect for the designated space. The top has plenty of capacity for storage and is does not require bending down to get product out (a great feature for us seniors). The freezer at the bottom is great because it is not accessed as often as the top

February 10, 2025

From geappliances.com

Love the door space

My veggie drawer is getting freezer frost. Turned down the temp and we will see what happens

December 10, 2024

From geappliances.com

GE refrigerator

Would Recommend

No problem so far happy with it . For the last few weeks been working fine and the years to go

November 26, 2024

From geappliances.com

It does its work effectively

Would Recommend

Just installed, a little disappointed it didn’t come with an ide maker, but otherwise, I like it and it works fine

November 11, 2024

From geappliances.com

Door swings wide

Love the look of our GE refrigerator , great door space but could use another level for racking or lowering a shelf. But one disappointment I have is the door doesn’t have a stopper so it swings back to far, we have to grab it our chase it our just let it swing way back

September 24, 2024

From geappliances.com

Response from GE_Appliances

As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the door alon...

GE_AppliancesSeptember 24, 2024

Where's the cheese?

Would Recommend

Love everything about the fridge, other than it doesn't have a mid level lunch meat drawer.

September 4, 2024

From geappliances.com

freezer rack is inconvenient

Would Recommend

i think the the non-moveable wire rack in the bottom freezer is stupid . it should slide out . i will have to buy a plastic bin to put on this rack ,so i can get at the things in back . also no owners manual to tell you anything about temp control ,cleaning , light replacement , nothing . overall the unit works well , happy with performance

August 21, 2024
Verified Purchaser
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Well, you ASKED for this ewview

Noisy. Questionable door closing function. Not so great delivery and installation.

August 19, 2024

From geappliances.com

Response from GE_Appliances

We appreciate your purchase and the time you took to share your experience. We are sorry that your delivery and installation didn't go well. Newer ref...

GE_AppliancesAugust 20, 2024