
Ratings & Reviews for Frigidaire Gallery 550-sq ft Window Air Conditioner with Remote (115-Volt; 12000-BTU) ENERGY STAR Wi-Fi enabled
Ratings may include incentivized customer reviews.
What Customers Are Saying
The air conditioner is praised for its quiet operation and efficient cooling performance. Many users highlight how much quieter it is compared to previous units, allowing for better sleep. The unit is also described as lightweight and easy to install, with useful smart features like remote control and app connectivity. However, some customers have experienced issues with the controls, app reliability, and cooling capacity not meeting expectations. Overall, the air conditioner delivers on its promises of quiet operation and effective cooling, but a few users have encountered quality control problems.
Customer review summary generated by AI, including incentivized reviews.Exactly what I needed. Exactly what I wanted
[This review was collected as part of a promotion.] So quiet I forget to turn it off, sometimes. Luckily, the wifi never fails so when I do, I can. It's one of the better looking units on the market, and has been operating flawlessly since I purchased it.
From frigidaire.com
Frigidaire - 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi
[This review was collected as part of a promotion.] I really like the Wi-Fi feature. I can turn on this AC from anywhere.
From frigidaire.com
Hi ACjim, thank you for sharing your feedback! We’re glad to hear you’re enjoying the Wi-Fi feature on your Frigidaire air conditioner. Being able to ...
AC unit
[This review was collected as part of a promotion.] We have looked for years for a window unit capable of cooling our house while not running constantly. We bought a log cabin in north western Florida and our house is hard to heat and cool. With this unit it’s actually helped lower our high energy costs in the warmer months. Love its WiFi capability so Alexa can control it even when we’re not home!
From frigidaire.com
Hello Terry D T, thank you for sharing your experience! We’re thrilled to hear that your window unit is effectively cooling your home in northwestern ...
Loving my air conditioner
[This review was collected as part of a promotion.] It's so quiet, easy to operate and set up timer from your phone device is a plus. I just love it and do recommend it to anyone. Also cools the house ver well and fast.
From frigidaire.com
Hello La Mamota, Thank you so much for your kind words! We’re thrilled to hear that you’re loving your Frigidaire window-mounted air conditioner. It’...
[This review was collected as part of a promotion.]
From frigidaire.com
Cold AC!
[This review was collected as part of a promotion.] Worth purchasing the higher BTU version. Cools down our control room.
From frigidaire.com
Seems nice
[This review was collected as part of a promotion.] I've been buying Frigidaire for years, after the last experience I nearly gave up. The last one I bought 3 years ago was a piece of junk and didn't make it 6 months, go through the warranty process Frigidaire did make good on it. Decided to try again and bought this one. So far it works fine and appears that it's going to be fine. Obviously until we go through a summer, I really won't have much of an answer. I will revisit this after the 2025 s...
From frigidaire.com
Terrible don’t buy. 2 faulty control panels
Terrible. After 2 machines still no functioning ac. Faulty control panels. Waste of time and money. Clearly they have a qc product issue.
Verified Purchaser
We're sorry to hear this has continuously been your experience, Jchs. We'd be happy to assist you and see what options of assistance we have ...

Excellent air conditioner
Would RecommendQuiet, excellent cooling, easy install and operation
Verified Purchaser
Quietest ever!
Would RecommendI love this unit! I’ve never experienced an air conditioner that was so quiet..It keeps the room very cool, and i keep it on the eco setting, with a low speed..wanted to purchase another, but this particular unit is out of stock.. I’ll wait for them to restock..The only problem is using the remote, you have to press it very hard..And im still working on activating the Wi-Fi.. Overall, I’m very happy with the unit iself..
Excellent AC
Would RecommendQuietest air conditioner I’ve ever had!! Cools our large living room very well. Only thing that could be better is the controls are hard to read.
Verified Purchaser
Great window AC
Would RecommendEnergy efficient, quiet, excellent remote; will set up iPhone app later.
Verified Purchaser
Cools Great and is Quiet.
Would RecommendVery quiet and really like the app that can control the unit when away from home.
Verified Purchaser
Light weight and easy to install
Would Not RecommendWas light and easy to install. Quite.The console buttons were not easy to use. It was difficult to tell if a button was activated when pushed. The fan speed buttons did not work.
Verified Purchaser
Hello, Penthor! We're sorry to hear that the control isn't working properly for your air conditioner. This certainly isn't what we would ...

Hi ClayBirt! Thank you for sharing your experience! We’re so glad to hear that your air conditioner has been performing flawlessly and delivering the...