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Gallery Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire Gallery Medium Room Window Air Conditioner , Remote Included ( 115-Volt , 10000-BTU ) ENERGY STAR Certified

4.4
230
Review
 4.4 out of 5
230 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is an efficient and quiet air conditioner that effectively cools rooms and provides dry, comfortable air. Customers praise its whisper-quiet operation, even at higher fan speeds. However, some users have experienced issues with the control panel and app not functioning properly, as well as air leaks around the unit. A few reviewers also felt the cooling performance was not as strong as expected, especially in very hot weather. Overall, the majority of customers are highly satisfied with the product's excellent cooling performance, energy efficiency, and quiet operation.

Customer review summary generated by AI, including incentivized reviews.
230 Customer Reviews

Good AC

[This review was collected as part of a promotion.] It hasn't been very hot here yet but it seems to work well so far. The panel is difficult to see when the sun shines in the window.

April 28, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi DeeMarie3, thank you for sharing your feedback—we’re glad to hear your window air conditioner seems to be working well so far. We appreciate your n...

Online Outreach SpecialistApril 29, 2026

Really good air conditioner

It’s working perfect very good and quiet

April 8, 2026

From frigidaire.com

Response from Online Outreach Specialist

Hi Conditioner 26! Thank you for sharing your feedback—we’re so glad to hear your window-mounted AC is working perfectly and keeping things nice and q...

Online Outreach SpecialistApril 10, 2026

Works great

[This review was collected as part of a promotion.] AC works great. It is great having an app to control it as well as the remote. The app even works to turn AC on or off or adjust settings when away from home! I wish from the app allowed you to turn the beep sound off when adjusting the settings. Also, I think the remote should have a temp display on it, so you know what temp you are setting too if not looking at or able to see device.

March 28, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you so much for sharing your experience, CaringSloth! We’re glad to hear your Frigidaire AC is working great and that you’re enjoying the conven...

Online Outreach SpecialistApril 1, 2026

Hard to rate a brand new machine bad when it does what it’s supposed to

[This review was collected as part of a promotion.] Ya’ll really ought to send these demands for reviews out after the 12 month mark after ownership if you want real feedback. I bought a new window AC. Paid a lot of money for it. Not surprisingly it works and works well. As long as it works and lasts at least 10 years without issue I’ll consider this a great buy and 5-star piece of equipment. If it breaks sooner then I didn’t get the value from it that I would have hoped. 2 weeks after install… ...

March 26, 2026

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your thoughts! We’re glad to hear that your 10,000 BTU inverter window air conditioner with Wi‑Fi is performing well so far. We...

Online Outreach SpecialistMarch 30, 2026

[This review was collected as part of a promotion.] Nice ergonomics quite , super easy to use and install

December 13, 2025

From frigidaire.com

Arrived damages

Product arrived damaged

July 8, 2025
Verified Purchaser
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Response from FrigidaireSupport

Hi there, thank you for making time to provide us your feedback. We are saddened to know that this has been your experience with the delivery of your...

FrigidaireSupportJuly 9, 2025

Frigidaire

Best air condition.!!!

[This review was collected as part of a promotion.] It is the best air conditioner I ever owned it cools fast. Also, it's very quiet. It connects to your phone via wireless network. So you can do everything on your phone. It also comes with remote control, it's just a very good air conditioner!!!

April 21, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for the wonderful review, Pivi! We’re so happy to hear that your air conditioner is exceeding your expectations with its fast cooling and qu...

Online Outreach SpecialistApril 22, 2025

Window AC

[This review was collected as part of a promotion.] Struggled with the app and unit when first setting up. It was stuck in a update loop until I unplugged the machine, deleted the app and reinstalled. Otherwise, sleek, quiet and just what we wanted.

April 13, 2025

From frigidaire.com

Quiet and lightweight

[This review was collected as part of a promotion.] I love the "Silence of the Inverter", much quieter than the other non-inverter window a/c I own. The controls are easy to understand/use and for my 400 sq foot bedroom, this unit cools quickly, consistenty and quietly. At 56 lbs, easily installed and removed from the window.

March 9, 2025

From frigidaire.com

New A/C Unit, Looks Great, Works Well !

[This review was collected as part of a promotion.] A Great, Quiet, & Functional Unit... Cools Very Good, & Looks Great !

November 2, 2024

From frigidaire.com

Wish I had found it sooner

[This review was collected as part of a promotion.] Possibly the best window AC I have ever owned! Quier and efficient. I love the air sweeping. The unit is light enough I could handle it myself. Being able to control it with Alexa was a plus as well

October 11, 2024

From frigidaire.com

Awesome Air Conditioner!

[This review was collected as part of a promotion.] Just installed our new "Frigidaire" air conditioner and we love it!! Works so much better than the one we had before, will also be cheaper to run being (Energy Star). Easy to install and love having the remote to use. Thanks Frigidaire!

September 30, 2024

From frigidaire.com

Nope.

Would Not Recommend

The touch pad and remote do not work. All I can do is power on and off; can’t change the temperature or the speed. Also, the Lowe’s staff lost my order and had it still in receiving for over a week.

June 5, 2024
Verified Purchaser
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Response from FrigidaireSupport

Thank you so much for taking the time to leave us feedback, THTH. We're sorry to hear that you feel this way, and we would love to know more abou...

FrigidaireSupportJune 6, 2024

Frigidaire

Doesn't cool and Lowe's terrible

Would Not Recommend

My ac doesn't cool down since the beginning. I received it with the panel where the bottoms are broken, and Lowe's just gave me Frigidaire phone number. As this wasn't enough, I called to Frigidaire, they were willing to replace it, and asked for a picture of a tag that was supposed to be on the wire. The tag wasn't there. They said it's a sign of a refurbished product. Lowe's gave me a refurbished product when I paid for a new one. This sounds pretty close to fraud. I need a solution for this i...

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Response from FrigidaireSupport

Hi, Danniela. Frigidaire is passionate about making it easier for all families to live a little better every day. This is not the ownership experienc...

FrigidaireSupportSeptember 11, 2023

Frigidaire

This is a good product

Would Recommend

The product is fine. I mistakenly thought I was getting a larger AC than I thought.

August 30, 2023
Verified Purchaser
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Cold and quiet!

Would Recommend

Easy install. Very quiet. I love how it cools two rooms master and office. I barely hear it running. It has been in use for over a month now on some very hot days/nights.

August 17, 2023
Verified Purchaser
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Not very cold, lowest temp setting is 60 F.

Would Not Recommend

Frigidaire A/C 10,000 BTU Model GHWQ103WC1, is quieter than most but on Hi Fan speed it is noisy. The lowest temperature setting is 60 degrees Fahrenheit but feels like 68 and does not cool the room below 73 on a 85-degree day. If the day is 90 or above room won't fall below 78. This A/C can run 24 plus hours if needed but don't expect indoors to get below 73 degrees even when overnight gets near 60. It just does not keep the indoors cold just cooler than outdoors by a few degrees. Also, it rust...

July 17, 2023
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Response from FrigidaireSupport

Hi there, valued customer! I am sorry to hear you are having this issue. Let's see if we can get it resolved. Please verify the mode is set to “c...

FrigidaireSupportJuly 19, 2023

Frigidaire

Defective product

Would Not Recommend

Half of the frontal panel doesn't work. It doesn't cool properly and has a bell sound that comes from inside the unit. Lowes never picked up my calls, customer service is terrible.

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Response from FrigidaireSupport

Hello, Daniela! We apologize that this has been your experience with your Air conditioner for such a short time. Please know this is not the effortle...

FrigidaireSupportJuly 18, 2023

Frigidaire

delivery was on time.

Would Recommend

it operates as advertised.

June 22, 2023
Verified Purchaser
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