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5500 BTU (DOE) 115-Volt Vented Small Room Portable Air Conditioner Remote Included

Ratings & Reviews for Frigidaire 5500 BTU (DOE) 115-Volt Vented Small Room Portable Air Conditioner Remote Included

4.3
484
Review
 4.3 out of 5
484 Reviews


68% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This portable air conditioner effectively cools and dehumidifies small to medium-sized rooms. It operates quietly and is easy to set up and use. While some customers report issues with cooling capacity in very hot weather, most are satisfied with its performance and consider it a good value.

Customer review summary generated by AI, including incentivized reviews.
484 Customer Reviews

Useless

Stop blowing cold after 6 months

October 23, 2025

From frigidaire.com

Response from Online Outreach Specialist

We’re very sorry to hear your appliance has stopped cooling properly. That’s certainly not the experience we want for our customers. Please contact ou...

Online Outreach SpecialistOctober 27, 2025

Shuts down all the time

This item keeps shutting down for no reason reflecting error E4. I have only had this for less than a month and it is so not worth the money.

September 26, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for reaching out and sharing your experience, Citygrl. We’re sorry to hear that your unit has been shutting down and displaying the E4 error...

Online Outreach SpecialistSeptember 29, 2025

[This review was collected as part of a promotion.] Very compact AC for small room, easy to set up and store, though definitely not the quietest

September 4, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your feedback, Bob27345869! We’re glad to hear that the AC’s compact size and easy setup worked well for your small room and sto...

Online Outreach SpecialistSeptember 8, 2025

Small ac

[This review was collected as part of a promotion.] I do like this unit it's small it works no issues as of 3 months the only complaint is I can't control it through app like my other unit so I can turn on while I'm on the way home or anywhere not at home

August 11, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi there! We’re happy to hear your unit is working well for you and that you haven’t experienced any issues over the past three months. We appreciate ...

Online Outreach SpecialistAugust 12, 2025

Air conditioner

[This review was collected as part of a promotion.] A little loud but works good

August 9, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for your feedback! We understand it can be a little loud, but glad to hear it works well. If you need any assistance or have any questions, ...

Online Outreach SpecialistAugust 12, 2025

Nice and cool

[This review was collected as part of a promotion.] This is a great AC Unit. I am very happy with my purchase. I am a very happy and cool person.

August 8, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for your awesome feedback! We’re thrilled to hear you’re a very happy and cool person with your new Portable Room Air Conditioner. Stay comf...

Online Outreach SpecialistAugust 8, 2025

Does a nice job in bedroom

[This review was collected as part of a promotion.] It actually got too cold one night which never happened with a previous unit (different brand). Our old unit also did not tell us that we needed to drain the unit, this is a good safety feature.

August 4, 2025

From frigidaire.com

Recovery room

[This review was collected as part of a promotion.] Had to turn our family room into a recovery room for my complete knee replacement recovery area. Set room up with everything I needed including pt work area. Worked great was able to keep the room at a pleasant temp. Fan not too noisy, set instructions leave much to be desired, you tube video was helpful however set viewing seemed to in reverse to actual finished product!

August 2, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your experience, louiespics! We’re glad to hear that the air conditioner helped keep your recovery room comfortable. We also app...

Online Outreach SpecialistAugust 4, 2025

inefficient

[This review was collected as part of a promotion.] The AC unit did not cool as expected. When I purchased the units they were advertised on the box as cooling a 350 sq ft room. I used them in 25 sq ft rooms and they only cooled the rooms from 92 degrees down to 90. I had lots of customer complaints from this.

July 31, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi, Martin. Thank you for taking the time to share your experience. We’re sorry to hear that the cooling performance did not meet your expectations an...

Online Outreach SpecialistAugust 1, 2025

Does it’s work well

[This review was collected as part of a promotion.] Quick & easy set up. Powerful cooling and dehumidifying! Nicely cools more space than advertised! That’s new!

July 31, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for your feedback! We're glad to hear the setup was quick and easy, and that you're enjoying the powerful cooling and dehumidifying performa...

Online Outreach SpecialistAugust 1, 2025

[This review was collected as part of a promotion.] Do not buy this model or any other portable air conditioner that Frigidaire makes. This one is the 2nd one I've owned in 2 years. Both failed after only 1 summer of use. The compressor does not turn on and blow air does not come out even after running the AC at 60 degrees for 30 mins. Sad thing is that warranty is only good for 1 year and if you're lucky it'll fail before 1 year is up and you can then get a free replacement. However, you cannot...

July 30, 2025

From frigidaire.com

Response from Online Outreach Specialist

Hi cl09, we’re sorry to hear about your experience and truly understand your frustration. Your feedback is important to us, and we appreciate you taki...

Online Outreach SpecialistJuly 31, 2025

Portable AC

[This review was collected as part of a promotion.] Great size, easy to install with good quality window kit and keeping the space comfortable.

July 29, 2025

From frigidaire.com

Very inefficient

I installed one of these in a 25 sqft room. Yes, 5x5. And it couldn't keep up with 90 degree plus weather. Best I could achieve is to get the tiny room down to 80 degrees F. Performed all the troubleshooting steps for the case where room was still too warm. Beware before you buy.

July 26, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your experience with the Portable Room Air Conditioner. We understand how frustrating it can be when the cooling doesn’t meet ex...

Online Outreach SpecialistJuly 29, 2025

This unit worked ok for the first year, but then things started to go downhill. It would randomly shut off and restart—even after I triple-checked the settings and confirmed there was no timer enabled. Because of that, I couldn’t use it reliably overnight unless I set it to the lowest temperature, which seemed to keep it running. Trying to use it again in the second year I consistently got a “P1" error and the tank would fill up. I tried many troubleshooting steps and connected a hose to the ex...

July 25, 2025

From frigidaire.com

Response from Online Outreach Specialist

We’re sorry to hear that your air conditioner stopped working reliably after the first year and that you encountered the “P1” error despite your troub...

Online Outreach SpecialistJuly 25, 2025

[This review was collected as part of a promotion.]

July 20, 2025

From frigidaire.com

Good Air Conditioner

[This review was collected as part of a promotion.] I bought this because my room always gets very hot during the day, and by evening it is so hot I was having trouble sleeping. This AC has made it much more pleasant to sleep. The air it puts out is very cold. It is slightly noisy, but I don't find that it disturbs my rest. If you have the money or a bigger room, I would go for a more expensive model, but otherwise this is a good unit and I trust it to last a long time.

July 19, 2025

From frigidaire.com

[This review was collected as part of a promotion.] Functions as intended, no complaints!

July 19, 2025

From frigidaire.com

Response from Online Outreach Specialist

Glad to hear everything’s working as expected—sometimes that’s the best kind of review! If you ever have questions or need support, we’re always here ...

Online Outreach SpecialistJuly 21, 2025

A life saver!

[This review was collected as part of a promotion.] After my AC went out on me I immediately purchased this item after reading the awesome reviews. And all the five star reviews were right! This product cools down not just a small room, but even a larger room. I have no complaints and I have been basking in the nice cool air ever since I got it. It’s easy to hook up, easy to learn how to use. Simple and fast and works great! Would recommend to everyone!

July 18, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you so much for your fantastic review! We’re thrilled to hear that the AC is keeping your space cool and that it’s easy to set up and use. Your ...

Online Outreach SpecialistJuly 18, 2025

Great Unit!

[This review was collected as part of a promotion.] I ordered two for my rental unit and they have worked great. Easy to install and keeps the rooms nice and cool.

July 17, 2025

From frigidaire.com

Response from Online Outreach Specialist

That’s awesome! It sounds like you made a solid choice with those units, especially since they’ve been easy to install and keep things cool. For a ren...

Online Outreach SpecialistJuly 17, 2025

Space saving and works great!

[This review was collected as part of a promotion.] I'm very happy with this purchase. I haven't used any other modes but "Cool" yet, and I love the temp control feature. It's quiet enough and I actually don't mind the white noise effect it has while sleeping.

July 16, 2025

From frigidaire.com

Response from Online Outreach Specialist

Thank you for sharing your positive experience, lkphal! We’re delighted to hear that you’re happy with your purchase and enjoying the temperature cont...

Online Outreach SpecialistJuly 18, 2025