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20-cu ft Garage Ready Frost-free Upright Freezer ( Carbon ) ENERGY STAR Certified

Ratings & Reviews for Frigidaire 20-cu ft Garage Ready Frost-free Upright Freezer ( Carbon ) ENERGY STAR Certified

4.7
3054
Review
 4.7 out of 5
3054 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Frigidaire upright freezer offers a spacious interior with adjustable glass shelves for good visibility and organization. It has a garage-ready design that can withstand varying temperatures and operates quietly with efficient cooling. Convenient features include external temperature controls, door alarms, and LED lighting. The durable construction is expected to provide long-lasting performance. While a few customers reported minor issues, the majority praised the freezer's large capacity, user-friendly design, and reliable performance.

Customer review summary generated by AI, including incentivized reviews.
3054 Customer Reviews

Moving shelves

Would Not Recommend

I like that after much hassle I finally have a freezer that works . However I still can’t get shelves moved so barely usable as nothing fits without getting shelving placed. I’ve Googled the heck out of this and no help not even YouTube .

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Customer penalty unless Lowe’s Credit Card used

Would Not Recommend

Terrible return/replacement policy for defective (less than a week old) appliance. Apparently, If you pay cash or use your own credit card, you have 48 hours- BUT if you use a Lowe’s credit card, you have 30 days!! We had a new freezer delivered & a week later it looked like it snowed inside of it. We returned to Lowe’s to inquire about a replacement (even showed pictures of what it looks like inside) & their first question was, “Did you buy it with Lowe’s card?”, when we replied, “No”, we were...

May 12, 2026
From 20-cu ft Garage Ready Frost-free Upright Freezer ( White ) ENERGY STAR Certified Verified Purchaser
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Efficient Freezer

Would Recommend

This freezer has plenty of storage space and cools quickly. It is on wheels so moves easily over the floor. I do wish it would have a vacuum seal when closing.

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Already broken/Poor construction quality

Would Not Recommend

Replaced a 24 year old Frigidaire freezer that never had an issue until the end. Read the reviews on this one which were fabulous and purchased another Frigidaire. Was delivered Wed May 6th. Already had to schedule warranty service. The door does not seal and it is letting in outside air which becomes a frosty winter wonderland inside the freezer. When you step back and look at the door the seal is extremely tight on the bottom but as you work your way up the gap increases. Roughly a 1/4 to a 1/...

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Response from FrigidaireSupport

Hi MikeB,

We’re sorry to hear about your experience with your Frigidaire FFUE2024AW freezer, especially so soon after delivery and the iss...

FrigidaireSupportMay 11, 2026

Frigidaire

There is a missing shelve and calling is extremeln

Would Recommend

I am dissatisfied with Lowe’s because I am responsible for getting a missing part from manufacturer

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Response from FrigidaireSupport

Hi Phyllis! Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulty you’ve encountered with receiving a...

FrigidaireSupportMay 11, 2026

Frigidaire

Great freezer

Would Recommend

Great buy. Delivered quickly and bought at at great price to replace our old freezer that lasted 26 years

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New Freezer

Would Recommend

Freezer cooled down quickly and seems to be consistent. Lots of room with easy access. Adjustable shelves is a big plus. Wish it had an actual temperature gauge. Purchased baskets on my own to keep things neat and organized, should be an offered option. Overall very nice.

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The door is not textured

Would Recommend

It is is very similar to the one that broke, not as deep interior.

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Poor service

Would Not Recommend

It was dropped and not keeping temp

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Response from FrigidaireSupport

Hi Christine, we’re sorry to hear about your poor service experience. We appreciate you taking the time to share your feedback, and we understand you...

FrigidaireSupportMay 11, 2026

Frigidaire

Can’t beat it

It was inexpensive and it was available.

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Freezer

[This review was collected as part of a promotion.] Took some time to adjust to the new shelf configuration from my old frigidaria freezer. All is good now.

May 7, 2026

From frigidaire.com

New Freezer

[This review was collected as part of a promotion.] My old Frigidaire/Electrolux lasted 24 years and just stopped 1 day. Felt that freezer was very good, never had issues so bought another of the same brand. So far, so good..

May 7, 2026

From frigidaire.com

I can pay for it without interest for one year.

I love my new freezer. I bought it one day and it was delivered the very next day.

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Absolute best storage design ever!

Would Recommend

The design, shelving, door, temp gauge and bottom basket is wonderful! So much thought put into making this such a useful appliance! I love it! We had a smaller Frigidaire prior to this one and also was very useful but no where near the quality and design of this one.

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New Freezer

Would Recommend

New freezer was delivered without incident. There was a surface scratch found on one side. One of the no-tilt adjusters was stuck and when finally free, the rubber tip with the 'bolt' head broke off. There was some rattling when first loaded with product but moving it around, it finally stopped. It is larger than our old unit and very quiet. Should meet our needs very nicely.

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This freezer is awesome!

Would Recommend

Loving this freezer. A month ago we had a freezer fail. I wanted a replacement that would alarm if the door was left open or we had a short term power outage. Also we needed room for 1/2 beef that was already ordered. I love the shelving and the room in the door shelves. This one met the criteria for us. A bonus was the price and the energy savings.

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Great customer service

Would Recommend

The delivery guys were great. Very polite .

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Keeps in the cold

Super cold and very spacious. The only complaint I have is that the door is hard to open at times.

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Great product… except for shelf adjustments

[This review was collected as part of a promotion.] Lots of room. Very quiet. Works like a charm. Trying to adjust the shelves was…. Challenging. No video available and little information. This needs addressed in the manual.

May 5, 2026

From frigidaire.com

Worth the upgrade from old Frigidaire freezer.

Would Recommend

The freezer is very quiet and can barley hear it run standing next to it. Compared to my twenty year old Frigidaire that was starting to die, it is much lighter and easier to move and it's bigger. I like how it has the temp. control on the front door with a warning temp. alarm.

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