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18-cu ft Top-Freezer Refrigerator (Stainless)

Ratings & Reviews for Frigidaire 18-cu ft Top-Freezer Refrigerator (Stainless)

4.0
509
Review
 4 out of 5
509 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers are satisfied with its features and performance, describing it as great and excellent value. However, some have experienced issues such as the door handle breaking, freezer temperature control problems, and general quality control problems, requiring repairs or replacement within the first year. Potential buyers should carefully consider the reported pros and cons before making a purchase decision.

Customer review summary generated by AI, including incentivized reviews.
509 Customer Reviews

Terrible, Cheap Fridge

Would Not Recommend

We've owned this product for 5 years. We've had to replace the poorly made plastic handles about once a year with normal use. The seals are also poorly made and both the fridge and freezer leak cold air. The freezer's defrost cycle has leaked water into the back of the fridge since Day 1, so we have to keep a small container in the back to collect water and dump it periodically. During the defrost cycle, the freezer often gets too warm and food will start to thaw. The freezer also collects frost...

June 22, 2021
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Refrigerator

Would Recommend

[This review was collected as part of a promotion.] We purchased the Frigidair 18 cf refrigerator (model FFTR1814QS3) as a second unit for our laundry room. I had no problems setting it up or reversing the door handles. The control are very good and the unit maintains coolness very well. I will mention that when the compressor turns on, the unit does make a buzzing sound. The manual does state that the unit will make some noises. But if this unit was in my kitchen, I would not like it. Being i...

October 10, 2018

From frigidaire.com

No complaints on the temperature

Would Not Recommend

I purchased this fridge in Jan or Feb this year, now all of a sudden it smell like urine every single time the fan comes on. It’s really a great fridge & I have done everything but can’t seem to fix this problem.

September 12, 2018

From frigidaire.com

Response from Online Outreach Representative

Hello, Quano. Thanks for your review and making us aware of your recent experience. Bummed out to hear you are detecting a distinctive smell inside ...

Online Outreach RepresentativeSeptember 14, 2018

Sturdy Fridge, does the job

Would Recommend

[This review was collected as part of a promotion.] Just recently got this fridge new from a retailer, the freezer is great but the fridge does not get really cool even at the highest setting. Overall good fridge.

August 2, 2018

From frigidaire.com

I'll buy no more Fridigaires

Would Not Recommend

my kitchen has been occupied by Frigidaire appliances for thirty years, last frig lasted fifteen years and was great--- this one is junk. Handles broke off from zero stress, the rollers on bottom will not lower to move for cleaning; I don't know what's happened to this company, but it's not good.

July 19, 2018

From frigidaire.com

Response from Online Outreach Specialist

Thank you for taking the time to write us, pasomare. We're sorry to hear that your experience has not been positive. We would like to restore your con...

Online Outreach SpecialistJuly 24, 2018

Good product

Would Recommend

[This review was collected as part of a promotion.] Good product , could last for good 5 to 10 years if taken care of. Compare to other brands that is twice the price.

July 19, 2018

From frigidaire.com

Response from Online Outreach Specialist

Thank you for taking the time to share your refrigerator experience, Ashraf. I hope that your refrigerator lasts beyond your expectations! Please don'...

Online Outreach SpecialistJuly 24, 2018

Good value for money

Would Recommend

[This review was collected as part of a promotion.] This refrigerator is your basic refrigerator. It has two humidity control drawers at the bottom, three spacious shelves on the door - though the space under the "dairy bin" is awkward. The handles could be better - sturdier as they cracked easily and expect to break soon. Replacement is expensive since you cannot just buy upper or lower, you have to buy the "set". Freezer holds more than you think thanks to the wire shelf, however if opting...

July 16, 2018

From frigidaire.com

Response from Online Outreach Specialist

We appreciate your feedback, dragonlady! I am glad to hear that you are enjoying your new fridge. When installing the door handles, be sure to not ove...

Online Outreach SpecialistJuly 19, 2018

Cools great!

Would Recommend

[This review was collected as part of a promotion.] I purchased this a month or so ago and it runs like a champ. It is our back up garage refrigerator and it is doing a great job in this 95 plus degree heat.

July 10, 2018

From frigidaire.com

Sleek

Would Recommend

[This review was collected as part of a promotion.] Sleek. Easy to clean. Very pretty Good value!!!

May 6, 2018

From frigidaire.com

Like my new fridge

Would Recommend

My new fridge works great, but it has an annoying high pitched hum when it is running. It seems to be getting louder as the months go on. I am not sure if this the norm for this fridge or is there trouble brewing in its future ?

February 25, 2018

From frigidaire.com

Great Overall Refrigerator

Would Recommend

[This review was collected as part of a promotion.] Bought this a few months ago and couldn't be happier. Great quality and price.

February 5, 2018

From frigidaire.com

fantastic features

Would Recommend

[This review was collected as part of a promotion.] I was reluctant to go back to a single door refrigerator but I am glad I did. This refrigerator has more space and larger shelf space than my old side by side. It cools exactly as i want and freezes perfectly. The final feature I like is the color, stainless steel front and black sides makes it look very modern.

February 3, 2018

From frigidaire.com

Would Recommend

[This review was collected as part of a promotion.] THIS IS A NICE LOOKING REFRIGERATOR. Lots of room for the size but cheap plastic handles which have broke and replaced in a 2 month period. Freezer is works great. Plenty of storage in refrigerator. Needs better Warranty.

February 1, 2018

From frigidaire.com

Door handle broke

Would Not Recommend

[This review was collected as part of a promotion.] It seems to work fine, but the door handle broke and it is only about a year and a half old. Poor design because from reading reviews this happens to many people!

January 26, 2018

From frigidaire.com

Response from Online Outreach Specialist

Hey Heather999, I am terribly sorry to hear about the handle on your refrigerator. Please take a moment to contact us directly at 1-888-203-1389; Mond...

Online Outreach SpecialistJanuary 29, 2018

Perfect style and size for me!

Would Recommend

[This review was collected as part of a promotion.] I'm impressed with the features and space to organize.

December 21, 2017

From frigidaire.com

poor design

Would Not Recommend

electronics board went out after 5 months, replaced under warranty.....Now the handle broke off.....a VERY common problem with these....why would I pay out of pocket for a clear manufacturer defect of the handle!!!!....Its cosmetic they say!!!!(ie we wont replace it, just look at the handle, don't use it, its for looks only)!!!!

November 30, 2017

From frigidaire.com

Response from Online Outreach Specialist

Yikes! shonkadog, my research failed to locate any recent contact, or assistance request, pertaining to your matter. Your refrigerator came with an in...

Online Outreach SpecialistDecember 1, 2017

Would Recommend

[This review was collected as part of a promotion.] I am really pleased with my new fridg.I love the love in my newly remodeled kitchen

November 20, 2017

From frigidaire.com

Would Recommend

[This review was collected as part of a promotion.]

November 8, 2017

From frigidaire.com

Would Recommend

[This review was collected as part of a promotion.]

November 6, 2017

From frigidaire.com

Not impressed for the price

Would Not Recommend

We bought this fridge almost 4 months ago. From the day we plugged it in, it has intermittently clanked and runs extremely loud to be brand new. Overall it serves it's purpose.

November 6, 2017

From frigidaire.com

Response from Online Outreach Specialist

Yikes! Thank you for sharing your refrigerator review, rocca80. The normal operating sounds your refrigerator will exhibit are listed on page 18 in yo...

Online Outreach SpecialistNovember 7, 2017