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Rinse and Refresh 16 -fl oz Cool Cotton Fabric Deodorizer

Ratings & Reviews for Downy Rinse and Refresh 16 -fl oz Cool Cotton Fabric Deodorizer

4.6
543
Review
 4.6 out of 5
543 Reviews


93% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Downy Rinse and Refresh Cool Cotton product effectively removes tough odors and residues, leaving fabrics smelling fresh and clean. It softens clothes and linens without leaving a heavy residue, and the light, natural fragrance lasts a long time. The product is easy to use and cost-effective, with a little going a long way. Overall, customers were very satisfied with the product's performance.

Customer review summary generated by AI, including incentivized reviews.
543 Customer Reviews

Can't get the smell out!!!!

Would Not Recommend

I had a horrible reaction to the fragrance/fragrance carrier in this stuff. I've rewashed everything multiple times; the smell is still there and has now spread to other items via the washing machine/dryer. Ridiculous that it won't come out. If you're going to make a "long lasting scent" you need to make a product that strips it out.I rated this 1 star - it's was bumped up to 2 stars

April 25, 2026

From downy.com

Response from Customer Care

Hello Dear Consumer. We hope you're doin great. Thanks for taking the time to leave your review. We’re very sorry about your experience. We understan...

Customer CareApril 28, 2026

Like the product, but need new bottle design.

Would Recommend

I like the product. Need a better way to dispense the product. After you pour it, it drips down the side. Very sticky. Have to wipe down the bottle every time. Need a pump or something else. Doesn't give clear instructions on the amount to use.

January 9, 2026

From downy.com

Needs to catch up to the other laundry products

Would Recommend

The product performs well-no complaints.However-I wonder if it works so well because of the amount I'm using? The lid is very small, not conducive to measuring for each load. So odd that the detergents

December 18, 2025

From downy.com

Works

Would Recommend

I really like this product. The 1 drawback is the larger bottle. I have arthritic hands and most times I use too. Much because the bottle gets away from me.

December 15, 2025

From downy.com

Great product needs a new bottle

Would Recommend

It does a great job with removing stains and odors, especially caked on odors in the armpits of shirts. But this product needs a new bottle and pour spout. I have dropped and spilled this bottle so many times wasting so much product. A squeezy bottle similar to a liquid dish soap bottle would be much better and ensure product isn't wasted.

December 15, 2025

From downy.com

Excellent product

Would Recommend

This is the only thing that gets fertilizer, oil, amd grease out of clothes. It makes it smell nice and clean.

November 26, 2025

From downy.com

Doesn't remove odors; just masks them

Would Not Recommend

I have several tees that have "perma-stink" from sweat, and nothing has worked to remove it. So, I decided to try this product, despite the high price. Of course, it doesn't work, either. It doesn't remove the odor; only masks it with a perfume that is so strong it makes my eyes water. Now my shirts smell like perfume AND perma-stink. Very disappointed.

October 12, 2025

From downy.com

Response from Customer Care

Thank you for sharing your experience with us. Our team is always researching and performing quality tests to provide you with the best laundry clean....

Customer CareOctober 13, 2025

This product is the best

Would Recommend

I love it now that I started using it I will try lavender next

August 19, 2025

From downy.com

Great product

Would Recommend

This product works. The bottle has a screw top lid and liquid is very sticky if it gets on you which makes the bottle gross. Sure would nice if the large size had a flip top lid.

August 9, 2025

From downy.com

Save your money

Would Not Recommend

While I had Great Hopes for this product it being Downy it did nothing to remove the sweat smells from the necklines of my shirts

January 20, 2025

From downy.com

Save your money

Would Not Recommend

While I had Great Hopes for this product it being Downy it did nothing to remove the sweat smells from the necklines of my shirts

January 20, 2025

From downy.com

Response from Customer Care

We're sorry to hear this. After undergoing many quality tests, this certainly isn't the result we expect from Rinse & Refresh. Our team would like to ...

Customer CareJanuary 20, 2025

Waste of money

Would Not Recommend

Every time I put the downy rinse in my washer there’s waste on container.Either change the container or I won’t buy it again

January 5, 2025

From downy.com

Response from Customer Care

Thanks so much for using our Rinse and Refresh and for your feedback, Jessi. Our users are the eyes and ears of our brand, so we want to make sure you...

Customer CareJanuary 5, 2025

Great

Would Recommend

I took a chance not using my favorite product to try Downy rinse

July 21, 2024

From downy.com

Removes Odors on clothes as advertised

Would Recommend

I love this product. The reason I gave it 4 stars instead of 5 stars is because I can't find a place that sells Downy Rinse and Refresh with a pour spout lid. It would be so much easier to pour into the softner department if the lid had a pour spout. I have only found this in refill bottles. Please make it easier to find Downy Rinse

April 9, 2024

From downy.com

I just love it. The results 👌🏻👌🏻

Would Recommend

Refresh is correct and love the scent of this one. It’s the only 1 I’ve tried yet. So pleased.

February 29, 2024

From downy.com

smells good

Would Recommend

I love the smell and it works great. My complaint is the bottle that it comes in. It is hard to hold. It's flimsy and if you squeeze too hard, it spills and the bottle becomes sticky. Also it needs to have a measure cap to go with it. I cant tell when half my dispenser is full. but other than that. i love the smell. i will still buy it

February 12, 2024

From downy.com

Love the product, but not the lid!

Would Recommend

Love the way our clothes feel and smell after switching to Downy Rinse and Refresh, but wish the bottle comes with a pour lid like pictured in the commercials. I transfer your product to an empty coffee creamer bottle so it can be poured without making a mess!

November 22, 2023

From downy.com

Scent is overpowering

Would Not Recommend

I used less than the website recommended and it still made my laundry room, kitchen, and powder room SMELL. In fact, I still have nasal congestion from breathing the fumes even with an exhaust fan running throughout the wash and dry cycle. The bottle says that it contains "no heavy perfumes" but that is NOT the case.

November 1, 2023

From downy.com

Response from Customer Care

Thank you for sharing your experience with us, Melton. Our team is committed to performing research, and safety tests to ensure our products are safe ...

Customer CareNovember 7, 2023

Product works well. NEED BETTER BOTTLE

Would Recommend

Please develop a dispenser that has cap that you can squeeze out the product. I’m a guy and I use this on my dry fit clothes-sometimes in the shower, sometimes the bathroom sink a squeeze nozzle would be greatly appreciated🤓🥸😎🤙

October 21, 2023

From downy.com

PLEASE make the packaging more user friendly

Would Recommend

This is a great product, my laundry has softened up a bit and smells nice. However, the bottle needs to be designed like a small bottle of detergent. A bottle with the handle and measuring cup. When you pick up this bottle, all of the liquid is squeezed to the top, so it's hard to hold it while trying to pour the liquid into a measuring cup or even the cap.

October 10, 2023

From downy.com