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Cassidy Lumicoat Arctic Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

Ratings & Reviews for Delta Cassidy Lumicoat Arctic Stainless Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

4.4
120
Review
 4.4 out of 5
120 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Delta Cassidy kitchen faucet is praised for its attractive and classic design, high-quality construction, and functional features like the pull-down sprayer and multiple spray settings. Customers report the faucet provides powerful water pressure and is easy to install and maintain. However, a few customers have experienced issues with low water pressure, leaks, and the soap dispenser not fitting well. Overall, the faucet is described as a high-quality and functional kitchen upgrade.

Customer review summary generated by AI, including incentivized reviews.
120 Customer Reviews

Great features

Great product and very functional.

December 7, 2025

From DeltaFaucet.com

Response from Delta

Hi Valued Customer Thanks for your review. We are happy to hear that this product did meet your expectations, and we would be more than happy to assis...

DeltaDecember 8, 2025

10 years so far, bunch of kids

Would Recommend

Excellent for 10 years with many kids (9 now). Delta sent replacement parts free of charge! Amazing!

September 26, 2025

From DeltaFaucet.com

Response from Delta

Hello! Thank you for contacting Delta Faucet Company! We are happy to hear our product meets your expectations! We appreciate your feedback. Please re...

DeltaSeptember 30, 2025

Great faucet

Love the look, easy to use, nice and tall so big pots easy to fit in sink.

September 14, 2025

From DeltaFaucet.com

Response from Delta

Hi Valued Customer Thanks for your review. We are happy to hear that this product did meet your expectations, and we would be more than happy to assis...

DeltaSeptember 17, 2025

Loosens easily

Would Not Recommend

I have had this faucet for a while and the only thing I can say bad about it is that it constantly loosens up. Now the bolt holes in the brass nut underneath as well as the the threads on the stem are completely shot and stripped. Very irritating to say the least considering the cost of the faucet.

May 10, 2024

From DeltaFaucet.com

Response from deltafaucet

Hi Bobby, Thank you for your review of the Delta Faucet model 9197-AR-PR-DST-R. Please accept our sincere apology for the inconvenience you are exper...

deltafaucetMay 13, 2024

Magnet rusted out

Would Not Recommend

The magnet at top of faucet that hose runs through has rusted out and I had to remove it. The spraying end piece no longer stays up because of it. It’s a poor design if the magnet rusted out so easily.

December 30, 2023

From DeltaFaucet.com

Response from deltafaucet

Hi David, Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very...

deltafaucetJanuary 3, 2024

Price

Would Recommend

Product was available thru a bath and kitchen shop but we found it at Lowe’s for a much lower price. Excited to get this quality product for our new house And able to save money too!

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Response from DeltaFaucet

Hi 4djw,

Thanks for your review regarding our 9197-AR-PR-DST. We are happy to hear that this product did meet your expectations and we wo...

DeltaFaucetJanuary 29, 2024

DeltaFaucet

Issue with Magnet

Would Not Recommend

This is the second claim I will be doing on this faucet tomorrow. There is a piece called "Retainer/Magnet" and it becomes corroded and then you will see pieces of it fall out and eventually the entire piece comes out and renders the faucet hanging. Easy to change out but there is definitely a design flaw or metallurgy defect. I had this faucet for 4 years now and every 16 months I have to replace this item...Disappointed and I will be calling tomorrow.

November 5, 2023

From DeltaFaucet.com

Love this faucet

Would Recommend

I moved to a new home a few months ago and hated the kitchen faucet. I had this Delta Cassidy faucet in my old home and loved it so I ordered one for this kitchen. It was like welcoming an old friend. I love the way it looks and performs. It looks great in my new kitchen. It was a very good decision!

March 27, 2023

From DeltaFaucet.com

Response from Customer Service

Hi Bonnie, Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the 9197-AR-PR-DST-R! I am glad to hear that this...

Customer ServiceMarch 29, 2023

Beautiful and very functional!

Would Recommend

A beautiful faucet especially with our darker sink & countertop. Works very well and I love the darker gold finish & spot resistance. Pricey, but, worth it!

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No water pressure out of head

We like our new faucet, just had complete kitchen remodel completed two months ago. For some reason with the head off water pressure is great but screws the head on and we lose water pressure, plumber had head off once and it improved slightly but now it’s right back to low pressure, very frustrating

February 4, 2023

From DeltaFaucet.com

Response from Customer Service

Hi Ron55, Thank you for taking the time to leave your review. I am glad to hear that the Delta Faucet CASSIDY™ Pulldown Kitchen Faucet MODEL#: 9197-P...

Customer ServiceFebruary 5, 2023

Leaking after 5 months

DEL-9197-RB-DST. I do like the faucet. It would have received a 4-5 star rating. But unfortunately it is already leaking after 5-6 months of light use. It is leaking at the connection between the spray head and hose. O-ring has no scars. Might be a bad design or something faulty. I still haven’t heard back about my warranty claim.

December 12, 2022

From DeltaFaucet.com

Response from Customer Service

Hi Kev12, Thank you for your feedback on the 9197-RB-DST. I am sorry to hear that the unit is not what you expected. Quality is very important to us...

Customer ServiceDecember 13, 2022

Not the right color

Would Not Recommend

Just installed this and we ordered champagne bronze but looks completely different than the photos. Very disappointed.

July 18, 2022

From DeltaFaucet.com

Response from Customer Service

Hi LaTi, Thank you for your review of the Delta Faucet model 9197-CZ-PR-DST. Please accept our sincere apology that you are not satisfied with the fi...

Customer ServiceAugust 3, 2022

Gorgeous

Would Recommend

[This review was collected as part of a promotion.] I absolutely love this Fossett. It is so high-quality, easy to install, and just looks plain stunning. I love how easy it is to clean. I love the finish. I love the fact that it has become a show piece in my kitchen. I love the height so I can put a pasta pot underneath and fill without having to put it on the counter and pull it into the pot. It is a very nice height. I love the polish on the faucet; it is just stunning. I love how easy it was...

May 10, 2022

From DeltaFaucet.com

Response from Customer Service

Hi Fatherof6, Thanks for your review regarding our 9197-AR-PR-DST-R. We are happy to hear that this product did meet your expectations and we would ...

Customer ServiceMay 12, 2022

Lots of functionality

Would Recommend

Beautiful & high quality. It was also easy to install!!

May 1, 2022
Verified Purchaser
Was this Review Helpful ?
Response from DeltaFaucet

Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you ex...

DeltaFaucetMay 18, 2022

DeltaFaucet

Touch feature is great!

Would Recommend

Just had installed in our new kitchen, look great and works great!

April 25, 2022

From DeltaFaucet.com

Response from Customer Service

Hi Michael, Thanks for your review regarding our 9197-AR-PR-DST. We are happy to hear that this product did meet your expectations and we would be m...

Customer ServiceMay 14, 2022

Classy look, very easy to install!!

Would Recommend

[This review was collected as part of a promotion.] We self installed and everything went smoothly, no complaints there, come with all the parts needed, I absolutely love this faucet, it's stylish, durable, and has great water pressure,the hose is long and it snaps back into place easily. Looks beautiful. The hardest part of the installation is removing the old faucet. I would recommend this faucet. Quality materials, easy installation, works well, feels nice.

April 12, 2022

From DeltaFaucet.com

Response from Customer Service

Hi enrique! Thank you for taking the time to write a review for the Delta 9197-AR-PR-DST-R. With any further questions or concerns, please do not hes...

Customer ServiceMay 11, 2022

Classic design

Would Recommend

[This review was collected as part of a promotion.] This is a beautiful faucet that goes well with my decor. It has very classic and elegant lines to it. I do wish it came with a built in soap dispenser so I could have the matching pieces. Looks great and also functions great!

April 4, 2022

From DeltaFaucet.com

Response from Customer Service

Hi Ncole, Thank you for taking the time to leave your review! I am glad that you are satisfied with the Delta Faucet model 9197-AR-PR-DST-R. Thank y...

Customer ServiceMay 13, 2022

Nice looking and works well

Would Recommend

The product works well and looks nice. It replaces an identical looking model, but the finish on this does not match even though I ordered the same model number. Thus only 4 stars instead of 5 stars.

April 3, 2022
Verified Purchaser
Was this Review Helpful ?
Response from DeltaFaucet

Hello Valued Customer,

Thank you for your review! We are happy to hear that this product did meet your expectations and we would be m...

DeltaFaucetApril 21, 2022

DeltaFaucet

Great Faucet

Would Recommend

[This review was collected as part of a promotion.] Great Faucet! the finish is nice and goes well with a stainless steel sink. It's not 100% match but that could be wear or not, I am unsure. the single handle worked well letting you pick the right temperature of water you want without being a pain. The Nylon pull away cord is supple and doesn't have the cheap feeling you get from other faucets. The head is a good size when holding it solo with a nice a easy clip that toggles between modes.

March 31, 2022

From DeltaFaucet.com

Response from Customer Service

Hi jdmgamer, Thank you for your review regarding our Delta Faucet 9197-AR-PR-DST-R. We are happy to hear that this product did meet your expectations...

Customer ServiceMay 3, 2022