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Ultra Soft 12 -Pack 2-ply Toilet Paper

Ratings & Reviews for Charmin Ultra Soft 12 -Pack 2-ply Toilet Paper

4.6
7637
Review
 4.6 out of 5
7637 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is widely praised for its exceptional softness, strength, and absorbency. Customers highlight the plush, cushiony feel that is gentle on sensitive skin, as well as the impressive durability and efficient use per roll. The large roll size is also noted as a major benefit. Overall, the product is considered the gold standard in its category, providing a luxurious and efficient bathroom experience. Some long-time customers have expressed disappointment with a recent reduction in roll width.

Customer review summary generated by AI, including incentivized reviews.
7637 Customer Reviews

Bringing the comfort

I love a good toilet paper! Always appreciate a soft feel that has a good thickness and doesn’t tear easily. Who doesn’t love charmin advertising too?

May 9, 2026

From influenster.com

Very soft

This product is amazing, it is soft and it isn't too thin so it doesn't break easily like other toilet paper. It cleans wonderfully and doesn't leave anything behind.

May 7, 2026

From influenster.com

Your bottom will thank you!

I’ve been using this specific brand and type of toilet paper for many years. I can’t imagine using anything else. The newer curved perforated line is also a nice touch!

April 23, 2026

From influenster.com

Your bottom will thank you!

I've been using this specific brand and type of toilet paper for many years. I can't imagine using anything else. The newer curved perforated line is also a nice touch!

April 23, 2026

From influenster.com

New wavy tear is a downgrade. No longer 5/5

I've been buying this for a very long time and found it amazing. Often just needing a few sheets to get the job done. However, since it was changed to the wavy tear, i find it keeps separating therefore needing more sheets if I don't want my fingers getting brown. I just wish it wouldn't seperate so easily. Like it used to be.

April 21, 2026

From charmin.com

Super soft bath tissue

Absolutely, the most comfortable bath tissue you've ever experienced. Absorbs well, does greater dispensing doesn't unroll crazy and feels great against your skin super soft

April 15, 2026

From influenster.com

Disappointed

Would Not Recommend

It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!

April 12, 2026

From charmin.com

Response from Customer Care

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember...

Customer CareApril 13, 2026

PROBLEMS

I have noticed a big BIG change in the toilet paper. Seems that something changed in creating the rolls, as when I wipe with 2 sections of the toilet paper, the paper is not properly wiping, at times my finger pierces the 2 sections of the paper. When I start a new roll, i.e. starting the paper to be used, often 2 layers are not what happens, I pull more paper of the roll and find 2 layers, then use that. It still doesn't wipe properly, sometimes my finger will completely pass thru, NOT too COOL...

April 8, 2026

From pgpro.com

Best toilet paper brand 🔥

Literally been using this toilet paper since I was a kid and now I don’t want to any other brands except for Charmin. Anything else leaves behind all the fuzzies that I can’t stand.

April 1, 2026

From influenster.com

Smart value

Great value for size,offering plenty of use for the price,Assembly is simple and straightforward, with clear design design that makes setup easy.it feels reliable in everyday use,and the compatibility works well with different setups ,making it a practical and dependable choice

March 26, 2026

From influenster.com

Love at first wipe.

I’ve been using this toilet paper since the pandemic. It’s soft yet strong. By far the best toilet paper I’ve ever used. The new curved perforated line makes tearing that much easier.

March 24, 2026

From influenster.com

Quality

Love the feel and tear on the roll. Leaves you feeling clean and performs well every time. Soft and strong and great quality. Definitely recommend and will buy again.

March 21, 2026

From influenster.com

My favorite!

By far my favorite toilet paper. I have tried so many “ultra soft” toilet papers and this one is the winner hands down. Extremely soft and durable.

March 3, 2026

From influenster.com

Not like it used to be.

Would Not Recommend

I've been buying Charmin for as long as I can remember and I must say that the quality and amount of "MEGA" rolls has declined considerably. I also don't care for the new easy tear feature for I find it wastes more and it has lost its' strength as well. I'm no longer going to purchase your product. Good luck in the future.

February 28, 2026

From charmin.com

Big

This product is very large, may be too large for some toilet paper roll holders. However, it is very soft, durable, and La roll lasts a good while.

February 27, 2026

From influenster.com

Great TP

This is a great toilet paper. Very durable and soft. Squares are plush and can cover more usage. Definitely worth the hype. I would recommend this toilet paper.

February 15, 2026

From influenster.com

Not many squares per roll

My son brought this home from a shopping trip. I can't believe there are only 156 sheets on a triple roll. Is this packaging correct?

February 13, 2026

From charmin.com

Soft

Those are very soft and has thick layers, has no scent and I feel like for mega rolls those are pretty small, but does the job and again, very soft so I think is really good.

February 11, 2026

From influenster.com

Marketing ploy I'm not buying

Would Not Recommend

The paper iself is wonderful Charmin. The tear has quality control issues. When it works it works. When it doesn't it doesn't. There are stretches in every roll that won't tear because the paper isn't scored. More frequent stretches in every row that have weak scoring, causing waste due to poor tearing. If my business was toilet paper I'd make sure any great innovation was actually consistently great before I retooled and spent marketing dollars. I have never in my life considered leaving a to...

February 5, 2026

From charmin.com

Response from Customer Care

Hi there, thank you for reaching out and for taking the time to share such detailed feedback with us. We’re sorry to hear about the tearing and scorin...

Customer CareFebruary 5, 2026

The BEST

This is worth every penny that you pay on it. Do yourself a favor and buy it. I've been using it for years and years and you see a very noticeable difference between this and every other kind of toilet paper. Your bottom will thank you!

February 3, 2026

From influenster.com