Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is reported to be soft, strong, and durable, with large rolls that last a long time. Customers say it cleans well while being gentle on sensitive skin, and that it is a cost-effective option that delivers on softness and performance. The product is described as high-quality and affordable, providing excellent value.
Customer review summary generated by AI, including incentivized reviews.Really basic
Would Not RecommendIf you are looking to save a few dollars at the expense of your rear end this is the product for you. It works but at what cost I won’t go into.
From charmin.com
I loved this product.
Would RecommendI no longer use any Charmin toilet paper. I do like any of them and know several that stopped using it and we are all now using Cottonelle. Bring this product back. I feel you will make more money with this product than any of the others.
From charmin.com
We know it's never easy to have to say goodbye to your favorite TP but we're confident we have a roll that will continue helping you enjoy the go. Ple...
I HATE Charmin Essentials. Bring back Basic!!!
Would Not RecommendI had been a loyal customer of the Charmin Basic brand for the last 3-4 years. It was THE perfect bargain toilet paper. Never had any problems. It was the perfect combination of strength and softness. Now... like everyone else I am looking for a new brand of toilet paper. I seriously hate... I mean really HATE Charmin Essentials. I tried the Essentials Soft and it was just awful! Completely paper thin and NOT at all soft. I won't even waste my money to try the Essentials Strong. If P&G cares abo...
From charmin.com
We're sorry to hear that you haven't had a great experience with Charmin Essentials Soft. Your feedback means a lot to us and we'll be sharing your co...
Please bring back Charmin Basic!
Would RecommendPlease bring back Charmin Basic. Charmin Essentials in the Soft and the Strong version both are awful. Our family has bought Charmin Basic for years and were disappointed to see it gone for good. We have tried the Essentials, regular Charmin, and Charmin Ultra. Nothing compares. This was the best balanced toilet paper. Soft but not too thick and still strong.
From charmin.com
It really is basic now.
Would Not RecommendBeen buying Charmin basic for years and so to our family's surprise and disappointment; the recent package I purchased is comparable to sandpaper. Your changes to the paper are very noticeable. It is see through, rough, and hard on the nether regions.We have decided as a family to rid ourselves of it and switched brands permanently.
From charmin.com
We're very sorry to hear about you and your family's recent experience. We want you to feel confident and comfortable when using Charmin. When you hav...
Sorry to hear you discontinued Charmin Basic.
Would RecommendSorry to hear you discontinued Charmin Basic. This paper was perfect as far as strength and safe on our septic. We've been buying it exclusively for years. Now will have to find an alternative.
From charmin.com
Please change back!
Would RecommendI do not like the new "soft" Charmin Basic. I LOVED the previous version. It was a perfect balance before, now it is too soft. Why did you change a good thing?
From charmin.com
The only one I want
Would RecommendI don't like too thick or too thin paper and this one is perfect; it is the ONLY TOILET PAPER I want and I am having trouble finding it. I have been forced to try the other Charmin products and I don't like any of them even half as well as Basic. If I keep having trouble finding this product, I will have to start ordering it online, which I find absurd for toilet paper, but I am getting desperate. Please tell me where I can find this product in or near Waterbury, CT. I WANT MY BASIC!!!!!!
From charmin.com
Perfect, exclusively used
Would RecommendPlease keep making this toilet paper. It is about the only product I can use. I am allergic to something in many products.
From charmin.com
Love charmin basic
Would RecommendI really hate that you changed charming basic. It was easy on our septic system and our tushes. Hate the new "soft". Please go back to the way it was
From charmin.com
Quality going down
Would Not RecommendWhen this product first came out, it was excellent. Now, it is thinner, rougher, and just not as good quality overall. Highly disappointed.
From charmin.com
Hello, thank you for sharing your thoughts. We have actually discontinued our Charmin Basic and introduced Charmin Essentials Strong and Charmin Essen...
Wonderful product
Would RecommendBasically chemical free, very few ingredients, and one of few I am not allergic to. It's really soft and strong, too. Softer than most of the other toilet papers on the market. The last week or so I've had a hard time finding it in the stores. I hope you aren't going to discontinue making it.
From charmin.com
As think as tissue paper
Would Not RecommendThis paper is so thin you have to use 2 or 3 times as much to get the job done without your finger poking through.
From charmin.com
Best value for your money
Would RecommendIt feels good and dows the job foe a very good price
From charmin.com
Product is one ply and rough
Would Not RecommendThis is terrible toilet paper. Will NEVER buy again. Only bought because it was on sale. Will only buy ultrasoft in the future or switch to Northern
From charmin.com
Best "go to" paper when you have to "go"
Would Recommendthis is our family choice for years. Best durability, soft, does the job!
From charmin.com
Great Quality
Would RecommendMy daughters and I have been using charmin for years now and it is our go to for toilet paper.
From charmin.com
Clogs up the plumbing
Would Not RecommendClogged up the plumbing so badly the plumber and I both thought that there were socks stuffed into the pipes. Needless to say, the remaining rolls went directly into the trash can where they belong.
From charmin.com
i love this product so dose my family
Would RecommendThis product is great perfect thickness gets job done great it's all buy and always will
From charmin.com
Product is the best!
Would RecommendThis is the only tissue that I have found that doesn't fall apart when you use it. It holds together, helping you get clean without getting your hands dirty. It also doesn't have lint or pieces come off on you when you use it.
From charmin.com

We always want to have your back and we'd like to get you back to enjoying the go with us. Please give us a call at (800) 777-1410 so we can gather a ...