Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers the convenience of gas and the flavor of charcoal cooking. Many users appreciate the ability to easily switch between the two fuel sources, with the charcoal side providing excellent cooking performance and flavor. The grill is reported to heat up quickly, cook evenly, and be easy to clean. However, some customers have experienced quality issues with the paint, grates, and other components not lasting as long as expected. The small charcoal area and lack of temperature control were also cited as downsides by some users.
Customer review summary generated by AI, including incentivized reviews.Gas 2 Goal
Great and reliable product going on 3 years of use.
From Charbroil
Excellent product. Only thing i felt should have given a back panel also instead of leaving it open
Excellent product. Only thing i felt should have given a back panel also instead of leaving it open
From Charbroil
love this grille
awesome balance of size and ability to cook in a lot of different ways.
From Charbroil
Uneven Heat, Not enough room for charcoal
As you see many people say, it's very time consuming to put together. But that's not the main issue. The grill heats VERY unevenly. It works better as an oven than a direct heat grill. And the space for charcoal is so small. I have to pick and choose which pieces of coal will even fit in the space they allow for. Not what I had thought it was going to be.
From Charbroil
Great Grill for both types of grilling
Was a great grill, but the FL weather got the best of it! Had to retire it to ensure no issues grilling would happen. Happily bought the 4 burner since guess either grills are going to be available in the near future! Hopefully a replacement will be even a better grill!
From Charbroil
Enjoyed this grill
Would RecommendI enjoyed the grill, but for the price I wish it would have lasted longer. I had to replace the burner tubes and the deflector sheilds. The whole grill has started to ryst and fall apart after the 3 year mark
From Charbroil
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
The Best for flavor!
Would RecommendIf you want the amazing flavor of charcoal and the convenience of gas to light it look no farther as this grill is awesome! Overall design is great, grates are superb and its VERY easy to use! Simply remove grates add a layer of your favorite charcoal brand (empty between uses of course) put the grates back on flip on the gas tank, then (Tip!) the Middle burner first > depress the electronic igniter (takes a battery so no click snap action needed) then turn on the outer burners and ignite them...
From Charbroil
Thank you for your wonderful review.
Awesome flavor
I love it overall. Instead of charcoal, I use pellets in the tray to get that smokey flavor in a hurry. One thing that I am REALLY DISAPPOINTED about though is that you cant use it with a natural gas hookup.
From Charbroil
Thank you for your review.
Great grill but assembly was a pain
Would RecommendThe dual fuel feature is amazing. The grill looks stylish and is compact enough. However the assembly was quite intricate. Some screws do not match the holes. The instructions are very poorly written. The whole process should be quick, but unfortunately isn’t.
From Charbroil
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Great Grill
Would RecommendThis is a wonderful grill. Have used both gas and charcoal, both fuels work very well. The control on the gas grill lets you slow cook, or quick sear. The 3 controls work great together, and also very well on their own. The Charcoal section is close to the grates which makes searing very easy. You can leave a couple of the charcoal sections empty which gives you a cool spot to slow cook. Heats up quickly and can get super hot, or steady low temp for roasting. Out performs my Weber Gas Grill due ...
From Charbroil
Thank you for your wonderful review.
Uneven heating
Unfortunately it heats unevenly. I didn't know anything about grills and thought this may be normal. I'm trying to figure out how to fix it but I shouldn't need to do this after two months.
From Charbroil
We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-677...
Perfect Grill!
Would RecommendIt does everything I want in a grill gas and charcoal. Easy to clean. The assembly was a little complex. Overall the Perfect grill!!!!
From Charbroil
Thank you for your review.
Best of Both Styles
Would RecommendLove the grill! We can charcoal grill or gas grill when we choose.
From Charbroil
Thank you for your review.
Not durable
Would Not RecommendWe had it for 3 years now. Everything is made cheaply. Temperature gauge stopped working after one summer, the lighting button stopped working after 2 summers and the plates are rusty and can't be used anymore. Trying to find replacement placements is a nightmare since this model isn't sold anymore. These things are made to last one season so you can buy another one. No thanks.
Best and most versatile grill I have owned
Would RecommendI have owned many grills including high end JennAir . And I would rather use this gas2coal any day of the week . So versatile and very easy to clean. Bear grill I have owned
From Charbroil
Thank you for your review.
Paint peeling & rusting
Would Not RecommendWe keep the grill covered when not in use and the handle is showing rust. The inside cover's paint began peeling immediately. The design would be improved by allowing for a thicker layer of charcoal. Disappointed by how beat up it looked after one season.
RUST RUST RUST
Would Not RecommendI don’t think Lowe’s sells this anymore but if you find one in a store save your money. We loved the concept but unfortunately it has rusted out completely and the igniter no longer works after only 1.5 years. We kept it covered under a large porch where no water could even get to it. So disappointed.
Versatile easy to switch from gas to charcoal
Would Recommendbought it 2 years ago has been a really good grill
From Charbroil
Thank you for your review.

Thank you for your detailed feedback. We hear your concerns about assembly time and heat distribution. Charcoal capacity and grill design can definite...