
Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker ( Stainless Steel with Brushed Stainless Handles )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.
Customer review summary generated by AI, including incentivized reviews.So far, so good!
Would RecommendSo far, so good. We wanted a 48” built-in fridge to replace our 24-year-old GE Monogram. Looked for one with size and reliability being most important. Did not want bells & whistles, so this one was as close as we could get. Wish we could have purchased it without the huge ice maker that we very rarely use and without internet connectivity. Shelves are a tiny bit less deep than the last refrigerator, but it’s not too much of a problem. It’s working, keeps the food safe, and is very attractive. O...
From cafeappliances.com
Don't waste your money !
I would give this refrigerator a zero if I could. I inherited this piece of crap when I bought my last house.The depth is horrible, and I can't get a real casserole dish to fit except longwise. I have always had a can holder that was able to hold 12 cans but it won't hold the wonderful space saver because of the ridiculous lack of depth. The door doesn't seem to have th e feature to close completely so I have lost several products such as cream way before the expiration date. I am trying to fi...
From cafeappliances.com
Lemon Alert
Would Not Recommend[This review was collected as part of a promotion.] Three years later the fridge is dead. Total lemon from start.
From cafeappliances.com
SweepstakesWe are sorry that this refrigerator is no longer operating. We strongly encourage you to schedule service with our Bodewell technicians to get this is...
Ice maker design is terrible!
Would Not RecommendWe just had the refrigerator (model CSB48WP2NS1) installed last week. It seems to be working well except that I cannot believe the poor design of the ice maker. The maker/bucket are mounted at the top inside of the freezer and the only way to get cubes out is to reach up and into a small, cheap, plastic cover and blindly remove cubes. Completely unacceptable design. It is also discouraging to read reviews that are 2 plus years old highlighting this flaw. GE would be better off not offering an ic...
From cafeappliances.com
We will be passing your feedback about the icemaker over to product team to review. Thank you again for sharing this with us.
Don’t waste your money
Would Not RecommendI wish there would have been reviews when I was fridge shopping. I hate this fridge. The produce drawers get too cold, the underside of the drawers are sharp and have drawn blood on multiple occasions, the fan runs all the time, the ice makers is terribly designed.
From cafeappliances.com
Thank you for your review. We are going to share your comments regarding the units design to our product team for review.
Poor quality. Frequent issues & loud.
We’ve owned the refrigerator for less than three years; we’re on our 3rd evaporator fan, located behind the icemaker. We have to reach in and free up the ice on it every 3-4 weeks, otherwise the temperature in both the fridge and freezer begin to escalate. We’ve had three occurrences wherein we’ve had to toss food. It’s an expensive cooler and is effectively a stainless yeti with interior lights. Would not buy again and why pay for a company tech to come out to fix what is a known issue all ove...
From cafeappliances.com
We are so sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extremely i...
Awful awful awful!!!
Would Not RecommendThis is the worst piece of junk I have ever had the misfortune to buy. It’s not if, but when the condenser fan will malfunction. We have had to replace the fan 4 times in 2 years, and it still continues to freeze over which prevents the circulation needed to keep the freezer and fridge at their required temperatures. Countless amounts of food have been lost in the process. GE have not offered any real assistance in dealing with the problem because the issues started to happen after the first yea...
From cafeappliances.com
We're sorry to hear about the condenser fan not operating properly. We'd like to help out with this. We will be reaching out over email to collect add...
Great looking and stand out in our kitchen
Would RecommendLoved our new Cafe refrigerator. My wife will definitely do some grocery shopping to load up this freezer. It looks so sleek and stylish. With the copper handles it looks stand out.
From cafeappliances.com
New Refrigerator Review
Beautiful, built-in look, great temperature-control drawer and easy to clean Disappointing: lacking butter-shelf storage bin on door and poor access to ice
From cafeappliances.com
Poor Quality
Would Not RecommendI have had this model for four years and nothing but trouble. I would not buy again. Evaporator motor icing up continuously and finally went out. Next was the ice maker went out. Poor quality
From cafeappliances.com
We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about the evaporator and icemaker to...
Not worth it. Save your money
Would Not RecommendHorrible for the high price tag. We purchased several all new café appliances for our new home and this refrigerator has by far been the worst. It is loud and the icemaker spills everywhere. After owning it a year and a half it stopped cooling. After several phone calls to GE they finally sent a maintenance man and they replaced two parts (fan and condenser unit). Not a month later and it’s making this horrible grinding sound and not cooling again. For the price I paid for this it should be bett...
From cafeappliances.com
We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrige...
Pretty appliance
Would RecommendNew install looks great running well this far no issues.
From cafeappliances.com
Not good
Would Not RecommendVery expensive fridge. Multiple repairs starting from day one with issues. Refrigerator and freezer never seem to maintain target temp. Technicians replaced multiple parts including seal around door and mother board. It’s now June of 2024 and I continue to lose money due to unsafe food in fridge. Highly unpredictable and very expensive. Not worth it.
From cafeappliances.com
We are extremely sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extr...
Terrible purchase.
Bought in May of 2021 and it never worked right. Spoiled food, rented second refrigerator 4 separate times waiting for parts. Now having to rent for a 5th time. Total lemon. Any suggestions?
From cafeappliances.com
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r...
Make certain that Lowe's sends out qualified folks
Would RecommendIf you are having a built-in refrigerator delivered by Lowes ... be prepared for a 2 hour experience fraugh with ineptness by totally unprepared/inexperienced delivery personel.
Verified Purchaser
Great features and appearance!
Would RecommendLove the appearance and how updated it made my kitchen. Clean and roomy interior and easy clean exterior. Very high end look at a much better price!
From cafeappliances.com
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
Cool!
Would RecommendWe love the size of both the fridge and freezer. It's spacious and easy to organize.
From cafeappliances.com
Not liking the ice maker location
Would RecommendSo far I like it. But I don’t like the ice maker location. I am short and I have to reach in to get the ice, it’s a strain!!! I don’t know if I can remove it to empty it. I don’t think I am strong enough!
From cafeappliances.com
Huge Fridge
Huge fridge, great product. very stylish and matches all our GE Appliances
From cafeappliances.com
We're sorry to hear you're not entirely satisfied with the interior design of this refrigerator. We will be sure to share your feedback with the prope...