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29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker ( Stainless Steel with Brushed Stainless Handles )

Ratings & Reviews for Cafe 29.5-cu ft Counter-Depth 48-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker ( Stainless Steel with Brushed Stainless Handles )

3.4
107
Review
 3.4 out of 5
107 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model has mixed reviews. Customers appreciate the spacious interior, temperature control, and bright lighting. However, the majority of reviews focus on significant issues with the ice maker, including it not producing enough ice, the ice cubes falling out and spilling, and the ice maker constantly overflowing. Some also note quality and design flaws like poor shelf and drawer construction, loud noises, and freezer door issues. Overall, while the refrigerator has some positive attributes, the widespread problems with the ice maker appear to be the main source of customer dissatisfaction.

Customer review summary generated by AI, including incentivized reviews.
107 Customer Reviews

So far, so good!

Would Recommend

So far, so good. We wanted a 48” built-in fridge to replace our 24-year-old GE Monogram. Looked for one with size and reliability being most important. Did not want bells & whistles, so this one was as close as we could get. Wish we could have purchased it without the huge ice maker that we very rarely use and without internet connectivity. Shelves are a tiny bit less deep than the last refrigerator, but it’s not too much of a problem. It’s working, keeps the food safe, and is very attractive. O...

January 14, 2026

From cafeappliances.com

Don't waste your money !

I would give this refrigerator a zero if I could. I inherited this piece of crap when I bought my last house.The depth is horrible, and I can't get a real casserole dish to fit except longwise. I have always had a can holder that was able to hold 12 cans but it won't hold the wonderful space saver because of the ridiculous lack of depth. The door doesn't seem to have th e feature to close completely so I have lost several products such as cream way before the expiration date. I am trying to fi...

November 8, 2025

From cafeappliances.com

Response from Cafe

We're sorry to hear you're not entirely satisfied with the interior design of this refrigerator. We will be sure to share your feedback with the prope...

CafeNovember 11, 2025

Lemon Alert

Would Not Recommend

[This review was collected as part of a promotion.] Three years later the fridge is dead. Total lemon from start.

September 23, 2025

From cafeappliances.com

Sweepstakes
Response from GE_Appliances

We are sorry that this refrigerator is no longer operating. We strongly encourage you to schedule service with our Bodewell technicians to get this is...

GE_AppliancesSeptember 29, 2025

Ice maker design is terrible!

Would Not Recommend

We just had the refrigerator (model CSB48WP2NS1) installed last week. It seems to be working well except that I cannot believe the poor design of the ice maker. The maker/bucket are mounted at the top inside of the freezer and the only way to get cubes out is to reach up and into a small, cheap, plastic cover and blindly remove cubes. Completely unacceptable design. It is also discouraging to read reviews that are 2 plus years old highlighting this flaw. GE would be better off not offering an ic...

August 30, 2025

From cafeappliances.com

Response from Cafe_Appliances

We will be passing your feedback about the icemaker over to product team to review. Thank you again for sharing this with us.

Cafe_AppliancesSeptember 2, 2025

Don’t waste your money

Would Not Recommend

I wish there would have been reviews when I was fridge shopping. I hate this fridge. The produce drawers get too cold, the underside of the drawers are sharp and have drawn blood on multiple occasions, the fan runs all the time, the ice makers is terribly designed.

August 19, 2025

From cafeappliances.com

Response from Cafe_Appliances

Thank you for your review. We are going to share your comments regarding the units design to our product team for review.

Cafe_AppliancesAugust 21, 2025

Poor quality. Frequent issues & loud.

We’ve owned the refrigerator for less than three years; we’re on our 3rd evaporator fan, located behind the icemaker. We have to reach in and free up the ice on it every 3-4 weeks, otherwise the temperature in both the fridge and freezer begin to escalate. We’ve had three occurrences wherein we’ve had to toss food. It’s an expensive cooler and is effectively a stainless yeti with interior lights. Would not buy again and why pay for a company tech to come out to fix what is a known issue all ove...

May 15, 2025

From cafeappliances.com

Response from GE_Appliances

We are so sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extremely i...

GE_AppliancesMay 19, 2025

Awful awful awful!!!

Would Not Recommend

This is the worst piece of junk I have ever had the misfortune to buy. It’s not if, but when the condenser fan will malfunction. We have had to replace the fan 4 times in 2 years, and it still continues to freeze over which prevents the circulation needed to keep the freezer and fridge at their required temperatures. Countless amounts of food have been lost in the process. GE have not offered any real assistance in dealing with the problem because the issues started to happen after the first yea...

April 6, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear about the condenser fan not operating properly. We'd like to help out with this. We will be reaching out over email to collect add...

Cafe_AppliancesApril 9, 2025

Great looking and stand out in our kitchen

Would Recommend

Loved our new Cafe refrigerator. My wife will definitely do some grocery shopping to load up this freezer. It looks so sleek and stylish. With the copper handles it looks stand out.

March 9, 2025

From cafeappliances.com

New Refrigerator Review

Beautiful, built-in look, great temperature-control drawer and easy to clean Disappointing: lacking butter-shelf storage bin on door and poor access to ice

February 6, 2025

From cafeappliances.com

Poor Quality

Would Not Recommend

I have had this model for four years and nothing but trouble. I would not buy again. Evaporator motor icing up continuously and finally went out. Next was the ice maker went out. Poor quality

October 6, 2024

From cafeappliances.com

Response from Cafe_Applianecs

We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about the evaporator and icemaker to...

Cafe_ApplianecsOctober 7, 2024

Not worth it. Save your money

Would Not Recommend

Horrible for the high price tag. We purchased several all new café appliances for our new home and this refrigerator has by far been the worst. It is loud and the icemaker spills everywhere. After owning it a year and a half it stopped cooling. After several phone calls to GE they finally sent a maintenance man and they replaced two parts (fan and condenser unit). Not a month later and it’s making this horrible grinding sound and not cooling again. For the price I paid for this it should be bett...

August 27, 2024

From cafeappliances.com

Response from Cafe_Appliances

We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrige...

Cafe_AppliancesAugust 28, 2024

Pretty appliance

Would Recommend

New install looks great running well this far no issues.

July 11, 2024

From cafeappliances.com

Not good

Would Not Recommend

Very expensive fridge. Multiple repairs starting from day one with issues. Refrigerator and freezer never seem to maintain target temp. Technicians replaced multiple parts including seal around door and mother board. It’s now June of 2024 and I continue to lose money due to unsafe food in fridge. Highly unpredictable and very expensive. Not worth it.

June 9, 2024

From cafeappliances.com

Response from GE_Appliances

We are extremely sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extr...

GE_AppliancesJune 10, 2024

Terrible purchase.

Bought in May of 2021 and it never worked right. Spoiled food, rented second refrigerator 4 separate times waiting for parts. Now having to rent for a 5th time. Total lemon. Any suggestions?

May 10, 2024

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r...

GE_AppliancesMay 10, 2024

Make certain that Lowe's sends out qualified folks

Would Recommend

If you are having a built-in refrigerator delivered by Lowes ... be prepared for a 2 hour experience fraugh with ineptness by totally unprepared/inexperienced delivery personel.

May 3, 2024
Verified Purchaser
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Great features and appearance!

Would Recommend

Love the appearance and how updated it made my kitchen. Clean and roomy interior and easy clean exterior. Very high end look at a much better price!

April 9, 2024

From cafeappliances.com

Response from Cafe_Appliances

We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.

Cafe_AppliancesApril 10, 2024

Cool!

Would Recommend

We love the size of both the fridge and freezer. It's spacious and easy to organize.

March 13, 2024

From cafeappliances.com

Not liking the ice maker location

Would Recommend

So far I like it. But I don’t like the ice maker location. I am short and I have to reach in to get the ice, it’s a strain!!! I don’t know if I can remove it to empty it. I don’t think I am strong enough!

March 10, 2024

From cafeappliances.com

Huge Fridge

Huge fridge, great product. very stylish and matches all our GE Appliances

January 16, 2024

From cafeappliances.com