
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mix of positive and negative feedback. Customers praise the delicious coffee, built-in grinder, and versatile brewing options. However, some report issues like leaks, grinder malfunctions, and connectivity problems. While most reviews are positive, the recurring problems suggest the product may not be as reliable as expected given its premium price.
Customer review summary generated by AI, including incentivized reviews.Exceeded expectations
A small learning curve, but after that I have really enjoyed this machine. Brew temp, size, grind - all adjustable! Older grind-and-brew had to be cleaned constantly, but the design of this machine prevents steam from getting into the grinder and the machine stays clean. It took a lot for me to convert from my Moccamaster, but I'm glad I did!
From cafeappliances.com
makes good coffee but replacement parts unobtainab
makes good coffee and I really wanted to like it! But replacement parts are unobtainable. The O ring sealing the water reservoir and filter cartridge wears out quickly and you won't be able to find a good replacement. Bummer! GE should offer O ring replacements along with cartridges, maybe 1 O ring for every 3 cartridges because that's about how often I had to scour the internet to find the right one. Not worth the hassle.
From cafeappliances.com
Don't spend the money on this
I loved this coffee maker until it stopped grinding. I cleaned it per the manual, etc. No matter what I did, no grinder. It does make good coffee but issues with the water container leaking and the grinder quitting make me wish I hadn't paid so much money for a coffee maker. I will go back to the Cuis.....rt grind and brew for a lot less money. From everything I've read, there is no point in calling support or hoping they will stand behind their product. So disappointed.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...
Great coffee machine
Would RecommendVery please with the product and it makes a great cup of coffee. It looks so beautiful on my counter.
From cafeappliances.com
2nd coffee maker and it stopped after 2 months
Would Not RecommendThis was our second coffee maker as our first one was replaced after it stopped working. This one stopped working after two months. I love the concept, especially the turning it on from bed, but if it doesn't work and I can't have my coffee and then it’s just a useless appliance.
From cafeappliances.com
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Mold build up
Would Not RecommendWhen the product was new it ran great and looked great. What a great concept. Over time I noticed some issues. When grounds get into the basket holder it is difficult to clean out. It is also difficult to clean out the bean holder, essentially need to run it empty first. The BIGGEST ISSUE is that the lid for the carafe began to build up mold and gunk. There is no way to clean it out. Also notice some black stains in the inside of the carafe, more than usual. Noticed today that the marks were som...
From cafeappliances.com
We'd like to help with your coffee maker's carafe. We will be reaching out to you via email. Please respond at your earliest convenience.
Great until it wasn't
Loved this machine until I did standard maintenance, and now it leaks to the point that it's unusable. For the price, it should have lasted longer than 19 months.
From cafeappliances.com
We want to help you with your coffee maker leaking. We are going to reach out via email to gather more information, please reply at your earliest conv...
Upgraded our morning brew
Would RecommendAfter our daughter brought her friends home for big breakfast, we realized single serve coffee was not ideal. After doing a lot of research we decided that a grind and brew coffee pot was the direction we wanted to go. The Cafe Specialty Grind and Brew looked to hit all of our (wants). It looks awesome and matches our appliance line. The grinder is a little loud but not overly (probably typical for any grinder), but it grinds perfectly and allows for grind choice. The ten cup capacity is fine...
From cafeappliances.com
Uses TOO MUCH coffee per cup
The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured th...
From cafeappliances.com
We want to help you with your coffee maker producing strong coffee consistently. We recommend using fewer coffee grounds for the same amount of water,...
This thing sucks
Would Not RecommendI have now owned both of your yucking piece of ehit, coffee makers, which neither one of them can heat coffee. I have now had to heat all coffee made from your coffee makers in the microwave to bring to any kind of temperature and after this morning, I will never buy any more of your yucking coffee makers. I have destroyed my kitchen all because your coffee maker will not brew if the brew basket is not closed. Good enough I plan on having a very good weekend taking a shotgun to this yucking piec...
From cafeappliances.com
We're sorry to hear about the issues you've been having with your coffee maker. We will be sure to share your feedback with the proper teams for furth...
Best Christmas Gift!
Would RecommendReceived this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. ...
From cafeappliances.com
Do NOT buy this
Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Don't Buy
Would Not RecommendTerrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.
From cafeappliances.com
We'd like to assist with your coffee maker leaking water. We will be reaching out to you via email to gather additional information. Please respond to...
We love this machine
Would Recommend[This review was collected as part of a promotion.] This machine is great. Once we found the grind time on the app, it became even more perfect. The flavor of fresh ground coffee can not be beat. There are so many options that the perfect cup is possible. We also love the delay brew so we can wake up to the aroma of our freshly ground and brewed perfect cup. The carafe keeps the coffee warm for the better part of 2 hours, more if it is full. The water reservoir is so easy to clean and fill. Thi...
From cafeappliances.com
SweepstakesMACHINE IS COMPLETELY USELESS
Would Not RecommendTHIS PRODUCT IS COMPLETELY USELESS. ALL IT DOES IS BREW HOT WATER. THE BEANS CANNOT MAKE IT INTO THE GRINDER. EVEN WHEN YOU STUFF THE BEANS IN, THEY DON'T EVEN GRIND, JUST TURN IN THE GRINDER. DO NOT ORDER THIS PRODUCT IF YOU WANT COFFEE
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...
Be advised
Would Not Recommend[This review was collected as part of a promotion.] This brewer makes pretty good tasting coffee, however, there are some drawbacks. 1) the cost of this brewer is quite expensive. 2) I have only been using this brewer once per day (and NOT every day) for the last 6 months, and despite the fact that I meticulously clean the carafe with EVERY use, it is stained inside and on the plastic lid. 3) It is extremely labor intensive to keep the coffee shute cleaned out so it will function properly. 4) Br...
From cafeappliances.com
SweepstakesWe will pass on your comments about the unit’s upkeep that you mentioned to our product team so they may review. We would like to help with the care...
CAFE - Creative Coordination
Would Recommend[This review was collected as part of a promotion.] The coffee maker completes our CAFE kitchen appliance collection! Fresh ground and brewed coffee is the best! The grinder doesn't seem to feed the beans in very well - they have to be manipulated. Maybe that will change over time?
From cafeappliances.com
SweepstakesSTILL LEARNING
Would Recommend[This review was collected as part of a promotion.] [Employee of cafe_appliances] I'M STILL LEARNING BUT SO FAR IT IS GOOD PRODUCT, BUT I NEED TO LEARN ON HOW TO USE THE FEATURES MORE. I STILL CAN NOT GET THE GRINDER TO STAY OFF(?)
From cafeappliances.com
SweepstakesEasy to use and great coffee
Would RecommendVery happy with this coffee maker. It's easy to use. The grinder makes for a fresh cup every morning. When guests come, switching to making a full carafe, while still having the "Grind' feature, is quick and easy. Coffee comes out delicious and quick every morning. (My only issue, the time setting never stays at the correct time, no matter how many times I set the clock).
From cafeappliances.com
Love this coffee maker!
Would Recommend[This review was collected as part of a promotion.] So far I am loving this coffee maker! I am a bit of a coffee snob. This was easy to set up, and easy to use. I love the strength options. Cleaning and maintaining is quick and easy! This is a huge improvement over my last bean grinding coffee maker.
From cafeappliances.com
Sweepstakes
We're sorry to hear about your coffee maker o-ring needing replacement. We'd like to offer assistance. One of our agents will be reaching out over ema...