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Cadet 3 Linen Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 1-piece Toilet

Ratings & Reviews for American Standard Cadet 3 Linen Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 1-piece Toilet

4.5
206
Review
 4.5 out of 5
206 Reviews


93% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the powerful, efficient flush that clears the bowl in a single use without clogs, even with minimal water usage. Many note it eliminates double-flushing and performs better than older models. The one-piece design is consistently highlighted for its sleek, attractive appearance, simplified installation, and easy maintenance. Reviewers appreciate the comfort height and slow-close seat features. A small number report isolated defects with fill valves or seat bolts, but these concerns are significantly outweighed by positive feedback. Overall, most customers consider this an excellent, reliable choice.

Customer review summary generated by AI, including incentivized reviews.
206 Customer Reviews

Smaller Than I Expected

Very nice looking toilet although I was surprised that it seems smaller than normal toilets and wish I had ordered a regular one. the toilet seat appears small and cheap. The one piece construction is attractive. I ordered it in Linen and I like that color very much. It functions well.

February 16, 2025

From American Standard

Response from Consumer Connection

Hello Lou_Lou, Thank you for reaching out to American Standard. I’m sorry to hear you're unhappy with the size of the 2403128. I know that would be di...

Consumer ConnectionFebruary 21, 2025

Not a good flusher

Would Not Recommend

We were looking for a better flushing toilet and this was not it.

December 19, 2024

From americanstandard.ca

Response from Consumer Connection

Hello MonicaS, Thank you for reaching out to American Standard. I’m sorry to hear your 2403128 isn't flushing properly. I know that can be very frus...

Consumer ConnectionDecember 26, 2024

Function and Style!

Would Recommend

To begin with, the plumber recommended American Standard. Who knew there would be so many AS toilets to choose from! I knew that, along with good function, I wanted a 1 piece, maybe skirted, slow close lid, and right/chair height. I chose the Compact Cadet 3 because it is Compact (slightly smaller measurements), 1 piece, 4.8L Single Flush, and white. I'm very happy with my choice; it functions/flushes well, is easy to clean, and is aesthetically nice in the space.

December 14, 2024

From americanstandard.ca

Disappointed

Bought two toilets for home. One is fine. The other does not keep water level which is about 1/4-1/2 lower than other toilet. Water level is way too low. Plumber looked at it. Said n issue with toilet. Have had toilet over year. Just thought I had to live with it, but it is irritating enough that I finally did review.

September 12, 2024

From American Standard

Response from Consumer Connection

Hello Iknw, Thank you for reaching out to American Standard. I’m sorry to hear the water level in your American Standard 2403128 is too low. I know t...

Consumer ConnectionSeptember 19, 2024

Beware

Would Not Recommend

Toilet came open without any parts or literature, returning. First toilet ordered 3/25/24, supposed to be delivered 4/3/24, on 4/8/24 I called and was informed toilet was returned because it was broken. Ordered same toilet again 4/8/24, picked up 4/19/24, toilet was opened and picked clean. Not happy

Was this Review Helpful ?
Response from AmericanStandard

Hello Frustrated, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Cadet 3. I...

AmericanStandardApril 23, 2024

AmericanStandard

Nice looking compact toilet

Would have given a 5 star rating if seat was a little more comfortable…

September 29, 2023

From American Standard

American Standard Cadet 3 Elongated Compact One-Pi

It’s very comfortable and we like the height of it.

September 28, 2023

From americanstandard.ca

Cadet 3 1 piece toilet

Would Not Recommend

The toilet came with malfunction refill valve. My Plumber Have to have it replaced and the extra cost is out of my pocket.

August 2, 2023

From americanstandard.ca

Response from customer care

Hello. I would suggest contacting our Consumer Connections Department, Monday to Friday, 8am to 6pm EST @ 1-855-836-9615 and speak to an Adviser. Sinc...

customer careAugust 3, 2023

Pleased customers

I give the compact Cadet 3 One piece 4 stars. The slim design is very nice. I am really enjoying the chair height compared to the standard height I replaced. I needed to match up to the color almond which is a discontinued color and the bone matched almost perfectly. My only complaint is the toilet seat does not line up well and it has some play in movement.

April 28, 2023

From American Standard

Poor Quality

Toilet lid broke immediately after install. Tank appears to have a defect which cause the lid to chip. poor quality

March 18, 2023

From American Standard

Response from Consumer Connections

Hello, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I will reac...

Consumer ConnectionsMarch 23, 2023

Poor quality control

Tank top cracked on the edge immediately after placing it. Edge is too thin and does not fit. Very poor quality.

March 17, 2023

From American Standard

Response from Consumer Connection Team

Hi Nancy, Thank you for your review as they are important to us. We are sorry to hear that your tank lid cracked. I realize that this is frustrating...

Consumer Connection TeamMarch 22, 2023

New compact Cadet 3 is no slouch

This toilet has a very short but powerful flush. It also is great at cleaning itself It’s weird that a toilet would be described as beautiful but it is

February 5, 2023

From American Standard

Excellent performance and look, modest investment

This is a very attractive and functional unit. Installation was trouble free. Just what we expected.

October 19, 2022

From American Standard

Response from Consumer Connection

Hello, Thank you for your review on your American Standard toilet. If there are any issues we can assist you with, please contact us at 1-855-815-0...

Consumer ConnectionNovember 1, 2022

A+

Great toilet. Stylish, powerful flush, water efficient and easy to clean.

September 29, 2022

From American Standard

Compact Cadet

We were shipped the wrong model but it didn’t interfere with our bathroom layout. The toilet fits our space perfectly and performs well

September 5, 2022

From American Standard

Compact Cadet 3 Flowise One-Piece Toilet

A nice sleek clean look in our renovated ensuite bathroom. we really like the look of the toilet and it seems to perform to our expectations. The only negative comment I have is that it is noisier that other competing products and can be a disturbance when flushed at night, when my partner or I am sleeping in the adjoining bedroom.

August 11, 2022

From americanstandard.ca

It does with it says it will do.

Was recommended by our Condo maintenance guy. This thing is awesome. Wow!

August 10, 2022

From American Standard

Saves Water!

I bought three of these Cadet 3 One Piece toilets. Our old toilets used 4 gallons of water per flush, and living in Colorado, that's not very water wise. These are very nice toilets, and easy to install.

July 24, 2022

From American Standard