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5000-Watt Gasoline Portable Generator with Briggs & Stratton Engine

Ratings & Reviews for CRAFTSMAN 5000-Watt Gasoline Portable Generator with Briggs & Stratton Engine

3.9
288
Review
 3.9 out of 5
288 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The generator has mixed reviews. Many customers praise its performance, citing its ability to power multiple appliances and run for extended periods during outages. However, some report issues with the CO-Guard system, carburetor, and oil leaks, as well as the generator failing to start or running for only a short time. Noise level is also a common complaint, with the generator described as extremely loud. Overall, the generator can be reliable and capable, but quality control and durability seem inconsistent.

Customer review summary generated by AI, including incentivized reviews.
288 Customer Reviews

Crap

It is a real good looking item in my workshop, however that is where it stops. When running it powers our 50 watt RV when using only one ac unit. The problem is every time I go to use it something has to be fixed piece of crap. It has more service hours then it does running time

March 26, 2024

From craftsman.com

Response from Social Media

Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would...

Social MediaApril 17, 2024

Leaking gas very badly!

Leaking gas very badly. First time using. Stay away!

November 9, 2023

From craftsman.com

Response from Roxy CRAFTSMAN

Hello Bodly and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMXGGAS030731. I would like...

Roxy CRAFTSMANNovember 13, 2023

Craftsman 5000 generator

Would Recommend

Set a couple years with fuel shut off tired to start wouldn't cleaned carb found a small piece of dirt in the jet ..runs like a champ now Briggs and straton 10 hp.

September 22, 2023

From craftsman.com

Very pleased so far!

Would Recommend

We had mass power outages due to recent storms and we HAD to have a generator to keep nearly $1,000 worth of food in a refrigerator and a deep freeze from going bad. Bought this generator even though slightly leary of Craftsman motor tools from past experiences, but it has worked wonderfully and just as needed. I had both appliances running at the same time and at the same time had our internet wifi, satelite TV system and TV up and running, a few fans all at once. I was also able to power up...

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Reliable But Loud

Would Recommend

I live in Maine, so a generator is a must for me. This is a good generator for what i need it for. I can run a 55" TV, my fridge, microwave, an electric fireplace, a smaller heater for upstairs, and a couple of lamps. Not bad for the price. It is loud though, and the carbon dioxide sensor is a pain. I had to point the muffler away from the building and place it like 10' away from the house. Overall pretty satisfied.

January 11, 2023
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Great mid range Generator

Would Recommend

I purchased this during a blackout on one of the year's hottest days. It works great and is easy to set up out of the box.

December 8, 2022
From 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine Verified Purchaser
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Bad motor

Would Not Recommend

Bought this generator used it a few times used it on the previous weekend ran great came out the following weekend started it backfired caught the carburetor filter on fire. Sounds like it has a stuck valve :(

October 24, 2022
From 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine Verified Purchaser
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Generator 5000 WATT

Would Recommend

This is my first generator, but not my first craftsman product. So far, everything I have bought that is craftsman stands with a high quality and very long lasting. This product is very well built, haven't used it yet, but knowing craftsman, it will do its job very well.

October 4, 2022

From craftsman.com

Craftsman 5000 watt generator

Would Recommend

I live in Florida and with the most recent hurricane Ian I have been running my whole home with miner on and off of the breakers switching for range to AC no water heater but this is Florida no hat water needed love my generator

October 1, 2022

From craftsman.com

lousy product

Would Not Recommend

The generator runs, but does not produce any electricity, so it is useless.

April 8, 2022
From 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine Verified Purchaser
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Solid

Would Recommend

So, luckily, I haven’t had to use it, but it cranked right up. Not hard to pull. Wheel assembly kit was easy to install and it’s easy to move around. It’s a heavy unit. Not to heavy to move around, but heavy enough it doesn’t travel while running.

March 13, 2022

From craftsman.com

Great Product.

Would Recommend

Bought due to recent power outage. Ran for 6 days straight ( only cut off to refuel). No issues, rums smooth, starts easy. Very happy with the purchase so far. Make sure you download watt usage of your appliances so you dont overload it. This goes qith any generator. Keep the oil changed and drain gas for long term storage you should have no issues.

December 29, 2021

From craftsman.com

Bad GFCI

Would Not Recommend

Bad GFCI outlet . There is no warranty support in Cocke County TN they want me to drive it 45 miles each to have it looked at ? 90 mil;es round trip

December 23, 2021

From craftsman.com

Response from Frank

Hello, Appreciative Customer, We appreciate your feedback on this product and I'm sorry to hear about the issue. Your satisfaction is our top priority...

FrankSeptember 19, 2023

Good bargain

Would Recommend

Pros Assembles easy, doesn’t require choke unless outside temps are below 50 degrees. Isn’t the loudest, and has performed well for three weeks. Would buy again. Cons wish it idled down when not being used.

November 7, 2021
From 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine Verified Purchaser
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Not Dependable

Would Not Recommend

I need a generator to keep medicine cold, and our neighborhood loses power a lot during storms. This product started for me out of the box the first time I needed it shortly after the pandemic began. The second time our house lost power, it would not start. This was a critical moment because my child's medicine needs to stay cold. I spent two more Saturday's trying to start this generator, watching YouTube videos, asking neighbors for help etc. Still doesn't start. Don't buy this product. I have...

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Response from Craftsman Team

I'm sorry to hear you experienced problems with your generator not starting. Make sure you are using fresh gas and have not stored old gas in the...

Craftsman TeamNovember 9, 2021

Craftsman1

Good value and quality item

Would Recommend

Great delivery, filled with oil, started on the first pull.

October 28, 2021
Verified Purchaser
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