
Ratings & Reviews for CRAFTSMAN 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers mixed performance, with some users praising its power, fuel efficiency, and ease of use, while others reporting issues with starting, running, and durability. There are also complaints about excessive noise. The quality and reliability appear inconsistent, with a significant number of customers experiencing serious problems.
Customer review summary generated by AI, including incentivized reviews.Great buy
Would RecommendI've been using this generator for 6 months now and it starts right up. Yes it is noisy but it's what I expected. Great buy..
From craftsman.com
Very pleased so far!
Would RecommendWe had mass power outages due to recent storms and we HAD to have a generator to keep nearly $1,000 worth of food in a refrigerator and a deep freeze from going bad. Bought this generator even though slightly leary of Craftsman motor tools from past experiences, but it has worked wonderfully and just as needed. I had both appliances running at the same time and at the same time had our internet wifi, satelite TV system and TV up and running, a few fans all at once. I was also able to power up...
Verified Purchaser
Wont power my refrigerator
Would Not RecommendBreaker keeps popping cant run my refrigerator. Wasted 600 for nothing this is my last craftsman purchase ever.
From craftsman.com
No power when running
Would RecommendRuns great but have to manually idle it up before it will power up even a light. Any idea what the problem is?
From craftsman.com
No tires
Would Not RecommendMy generator did not have tires in box. Have been trying to get a hold of Craftsman but no one will help. I would like to at least know what size the tires are since I probably have to buy them since no one will help.
From craftsman.com
Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXGGAS030729. We would like to ...
Reliable But Loud
Would RecommendI live in Maine, so a generator is a must for me. This is a good generator for what i need it for. I can run a 55" TV, my fridge, microwave, an electric fireplace, a smaller heater for upstairs, and a couple of lamps. Not bad for the price. It is loud though, and the carbon dioxide sensor is a pain. I had to point the muffler away from the building and place it like 10' away from the house. Overall pretty satisfied.
Vibrates apart.
Would Not RecommendThe recoil and engine cover has rattled apart no matter what I have done to fix it. Good luck finding the parts. Impossible. Then, just to submit this review, they force you to shut you ad blocker off, opening up your security because that have a crappy product. Definitely not the the craftsman I remember over the last 40 years.
From craftsman.com
Hello. We appreciate your feedback on the Generator and are sorry to hear about the issue. This is not the kind of performance we expect from our prod...
Great mid range Generator
Would RecommendI purchased this during a blackout on one of the year's hottest days. It works great and is easy to set up out of the box.
Verified Purchaser
Bad motor
Would Not RecommendBought this generator used it a few times used it on the previous weekend ran great came out the following weekend started it backfired caught the carburetor filter on fire. Sounds like it has a stuck valve :(
Verified Purchaser
Very disappointed
Would Not RecommendI bought this generator in 2021. I've used it for approximately 30 hours. It revs up and down it stop running when the power kicks on. Very inconvenient rpms. Just recovering from hurricane ian. Just when I needed it most it failed.
From craftsman.com
Hi Valued Customer We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product. This is not the ...
Great Generator
Would RecommendDid a lot of research and found this generator to be the best bang for the buck. I can run full size refrigerators and freezers and the motor stays strong. great price, i think its American made? very quiet as well.
From craftsman.com
lousy product
Would Not RecommendThe generator runs, but does not produce any electricity, so it is useless.
Verified Purchaser
Good at First, but Fails when needed most
Would Not RecommendThis generator fired up and ran like a champ out of the box. Fast forward several months and the thing won’t run. I have disassembled the carburetor and completely cleaned it out, changed the oil, drained all fuel and replaced with ethanol free, cleaned the fuel lines. It will try to start with some starter spray but dies out before taking in any fuel on its own. I would not expect to be wasting multiple days messing with a 6 month old engine that has hardly been used. Disappointed is an underst...
From craftsman.com
Hi Pilgrimaging We appreciate your feedback on the generator and are sorry to hear about the issue you are having with your product. This is not th...
Good bargain
Would RecommendPros Assembles easy, doesn’t require choke unless outside temps are below 50 degrees. Isn’t the loudest, and has performed well for three weeks. Would buy again. Cons wish it idled down when not being used.
Verified Purchaser
Not dependable, won't start after one use
Would Not RecommendThis product started the first time I needed it. However, the next time I lost power in a storm, it would not start. I followed the troubleshooting guide several times and still didn't work. I watched YouTube videos to learn how to start a troubling generator, tried every tip (all not in the instruction booklet), drained the fuel line, tried carb spray, fresh fuel etc. Changed the oil. Wasted 2 Saturdays, hurt my shoulder from pulling so many times. I've stored the product inside and it looks pr...
From craftsman.com
Hello, We appreciate your feedback on the CMXGGAS030729 and are sorry to hear about the issue you are having with your product. This is not the ...
Not Dependable
Would Not RecommendI need a generator to keep medicine cold, and our neighborhood loses power a lot during storms. This product started for me out of the box the first time I needed it shortly after the pandemic began. The second time our house lost power, it would not start. This was a critical moment because my child's medicine needs to stay cold. I spent two more Saturday's trying to start this generator, watching YouTube videos, asking neighbors for help etc. Still doesn't start. Don't buy this product. I have...
I'm sorry to hear you experienced problems with your generator not starting. Make sure you are using fresh gas and have not stored old gas in the...

Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXGGAS030729. We would like t...