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3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine

Ratings & Reviews for CRAFTSMAN 3500-Watt Gasoline Portable Generator with Briggs & Stratton Engine

3.9
278
Review
 3.9 out of 5
278 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers mixed performance, with some users praising its power, fuel efficiency, and ease of use, while others reporting issues with starting, running, and durability. There are also complaints about excessive noise. The quality and reliability appear inconsistent, with a significant number of customers experiencing serious problems.

Customer review summary generated by AI, including incentivized reviews.
278 Customer Reviews

Great buy

Would Recommend

I've been using this generator for 6 months now and it starts right up. Yes it is noisy but it's what I expected. Great buy..

March 25, 2024

From craftsman.com

Very pleased so far!

Would Recommend

We had mass power outages due to recent storms and we HAD to have a generator to keep nearly $1,000 worth of food in a refrigerator and a deep freeze from going bad. Bought this generator even though slightly leary of Craftsman motor tools from past experiences, but it has worked wonderfully and just as needed. I had both appliances running at the same time and at the same time had our internet wifi, satelite TV system and TV up and running, a few fans all at once. I was also able to power up...

July 4, 2023
Verified Purchaser
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Wont power my refrigerator

Would Not Recommend

Breaker keeps popping cant run my refrigerator. Wasted 600 for nothing this is my last craftsman purchase ever.

April 30, 2023

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXGGAS030729. We would like t...

CSMay 3, 2023

No power when running

Would Recommend

Runs great but have to manually idle it up before it will power up even a light. Any idea what the problem is?

March 10, 2023

From craftsman.com

No tires

Would Not Recommend

My generator did not have tires in box. Have been trying to get a hold of Craftsman but no one will help. I would like to at least know what size the tires are since I probably have to buy them since no one will help.

January 20, 2023

From craftsman.com

Response from CS

Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with CMXGGAS030729. We would like to ...

CSJanuary 25, 2023

Reliable But Loud

Would Recommend

I live in Maine, so a generator is a must for me. This is a good generator for what i need it for. I can run a 55" TV, my fridge, microwave, an electric fireplace, a smaller heater for upstairs, and a couple of lamps. Not bad for the price. It is loud though, and the carbon dioxide sensor is a pain. I had to point the muffler away from the building and place it like 10' away from the house. Overall pretty satisfied.

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Vibrates apart.

Would Not Recommend

The recoil and engine cover has rattled apart no matter what I have done to fix it. Good luck finding the parts. Impossible. Then, just to submit this review, they force you to shut you ad blocker off, opening up your security because that have a crappy product. Definitely not the the craftsman I remember over the last 40 years.

December 31, 2022

From craftsman.com

Response from Social Media

Hello. We appreciate your feedback on the Generator and are sorry to hear about the issue. This is not the kind of performance we expect from our prod...

Social MediaJanuary 10, 2023

Great mid range Generator

Would Recommend

I purchased this during a blackout on one of the year's hottest days. It works great and is easy to set up out of the box.

December 8, 2022
Verified Purchaser
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Bad motor

Would Not Recommend

Bought this generator used it a few times used it on the previous weekend ran great came out the following weekend started it backfired caught the carburetor filter on fire. Sounds like it has a stuck valve :(

October 24, 2022
Verified Purchaser
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Very disappointed

Would Not Recommend

I bought this generator in 2021. I've used it for approximately 30 hours. It revs up and down it stop running when the power kicks on. Very inconvenient rpms. Just recovering from hurricane ian. Just when I needed it most it failed.

October 10, 2022

From craftsman.com

Response from Customer Service

Hi Valued Customer We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product. This is not the ...

Customer ServiceOctober 11, 2022

Great Generator

Would Recommend

Did a lot of research and found this generator to be the best bang for the buck. I can run full size refrigerators and freezers and the motor stays strong. great price, i think its American made? very quiet as well.

September 27, 2022

From craftsman.com

lousy product

Would Not Recommend

The generator runs, but does not produce any electricity, so it is useless.

April 8, 2022
Verified Purchaser
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Good at First, but Fails when needed most

Would Not Recommend

This generator fired up and ran like a champ out of the box. Fast forward several months and the thing won’t run. I have disassembled the carburetor and completely cleaned it out, changed the oil, drained all fuel and replaced with ethanol free, cleaned the fuel lines. It will try to start with some starter spray but dies out before taking in any fuel on its own. I would not expect to be wasting multiple days messing with a 6 month old engine that has hardly been used. Disappointed is an underst...

December 31, 2021

From craftsman.com

Response from Customer Service

Hi Pilgrimaging We appreciate your feedback on the generator and are sorry to hear about the issue you are having with your product. This is not th...

Customer Service January 7, 2022

Good bargain

Would Recommend

Pros Assembles easy, doesn’t require choke unless outside temps are below 50 degrees. Isn’t the loudest, and has performed well for three weeks. Would buy again. Cons wish it idled down when not being used.

November 7, 2021
Verified Purchaser
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Not dependable, won't start after one use

Would Not Recommend

This product started the first time I needed it. However, the next time I lost power in a storm, it would not start. I followed the troubleshooting guide several times and still didn't work. I watched YouTube videos to learn how to start a troubling generator, tried every tip (all not in the instruction booklet), drained the fuel line, tried carb spray, fresh fuel etc. Changed the oil. Wasted 2 Saturdays, hurt my shoulder from pulling so many times. I've stored the product inside and it looks pr...

November 6, 2021

From craftsman.com

Response from CS

Hello, We appreciate your feedback on the CMXGGAS030729 and are sorry to hear about the issue you are having with your product.  This is not the ...

CSNovember 10, 2021

Not Dependable

Would Not Recommend

I need a generator to keep medicine cold, and our neighborhood loses power a lot during storms. This product started for me out of the box the first time I needed it shortly after the pandemic began. The second time our house lost power, it would not start. This was a critical moment because my child's medicine needs to stay cold. I spent two more Saturday's trying to start this generator, watching YouTube videos, asking neighbors for help etc. Still doesn't start. Don't buy this product. I have...

November 6, 2021
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Response from Craftsman Team

I'm sorry to hear you experienced problems with your generator not starting. Make sure you are using fresh gas and have not stored old gas in the...

Craftsman TeamNovember 9, 2021

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