
Ratings & Reviews for CALI (Sample) Longboards Whitewater Oak 20-mil x 9.45-in W Waterproof Luxury Vinyl Plank
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is described as having a high-quality design and durable construction, with features like wide planks and waterproof properties. However, many customers report significant issues with the installation, including planks breaking, cracking, or popping up. The locking system is also prone to failure after installation. Additionally, customers express frustration with the company's unresponsive customer service and unwillingness to honor warranty claims. Overall, the installation challenges and quality control problems appear to outweigh the product's positive attributes for many customers.
Customer review summary generated by AI, including incentivized reviews.Beautiful LVP
Would RecommendI love that these boards are 9” wide and 60” long. You get a true wide and long board look and can vary the lengths for a more natural looking installation. Makes a real difference over the shorter 3’ boards.
From Longboards Point Break Pine 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
Difficult at Best
Would Not RecommendAppearance wise this flooring looks great on a board by board basis. However, all together the gaps absolutely make me crazy! I've installed 1,000's of square feet of laminate flooring on all types of surfaces and this stuff is as difficult to work with as flooring I bought 20 years ago for $.79/sq ft!!!!!!! I have over 850 square feet of this to put down and every drop lock seam is breaking. I'm sure that I'll be replacing this in the future and at that time, I'll make sure to avoid Cali Vi...
From Longboards Point Break Pine 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton )
Hello. Thanks for sharing this. All feedback helps us improve, so we appreciate you taking the time to share your experience, even if it didn't g...

Less is more
Would RecommendThis is a great product. I have it as flooring in an office building and just refloored a cabin. It's about 25% less at Lowes than most if not all flooring companies.
From Longboards North Shore Oak 20.0-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your flooring both in your office and your cabin. It’s gre...

No quality control for high price.
We paid a lot for this flooring so expected much better than we got. No quality control. I have 3 boxes so far of defective pieces. Same pattern repeated so many times in so many boxes that it was difficult stagger. We could use some defective pieces in areas that needed to be cut but it was still a lot.
From Longboards North Shore Oak 20.0-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
Hello,
Please reach out to us directly at lowes@califloors.com so we can properly investigate this issue.
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Took longer than expected
My order was set up for pick up in store. I waited at the counter for someone to help me for awhile. When someone came to help them called the person to see where she was and she yelled over the radio that she was waiting for this lady outside and voiced frustration that I was not outside. They stated to her she is at the desk and she yelled again that I wasn’t there. She finally came back inside with the product. I verified in the app that I had not checked curbside in error and I hadn’t. ...
From Longboards North Shore Oak 20.0-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
Thank you for taking the time to share your experience. While we’re thrilled you chose CALI floors and we’re genuinely sorry to hear about the challe...

RUN!!! Don't walk away from CALI flooring
Would Not Recommend*It won't let me submit the review without putting a star rating. The fact that @Lowes is still a retailer for CALI Flooring is beyond me. I have installed several vinyl and laminate floors from other manufactures but have never had the issues as with these CALI Flooring planks. Please heed my warning, and many others (search Google), that this is a bad product and CALI Flooring will deflect any warranty claim on installer error (professional or DIY).
From Longboards Seaboard Oak 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton )
Thank you for taking the time to share your experience. We're sorry to hear that the CALI Flooring product didn’t meet your expectations, your fr...

Dont Purchase!!!
Would Not RecommendWhat a complete waste of money. We purchased over $7k worth of the North Shore Oak longboards in January of 2021. We have now already replaced our high traffic area in our entry way and in our kitchen twice and it needs replacing again. All of the negative reviews seem to be having the same issue with the boards cracking at the seems. Once the crack happens the boards will tear up and not be safe to walk by very quickly. We have had to put rugs in the high traffic areas just to cover these defec...
From Longboards North Shore Oak 20.0-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton )
Hi AaronH, we are very sorry to hear you are having issues with boards cracking, which can sometimes be attributed to boards not being fully engaged ...

Warranty Run Around - Do not recommend
Would Not RecommendReally disappointing as I have had the floors a short time and have had issues with the joints not being seamless leading to floor damage. Reached out to Lowes who sent me to the company for support. I submitted a claim, then had to wait weeks for an inspection. Have had to repeat all the same information again with the inspector and the company is telling me it's another 1-2 weeks before they decide if they'll take any action. What a terrible experience as it now already weeks in and still sup...
From Longboards Seaboard Oak 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton )
Hello,
We do apologize for the lengthy process but we do want to ensure a thorough investigation to pin point the issue. Please be patien...

Horrible
Would Not RecommendOur contractor said the install was horrible. It hasn't been installed more than 2 years and it's coming up and fraying everywhere. It has become a safety hazard for our kids. They don't stand by their warranty. They sent out a third party flooring inspector. The report said that it was due to not leaving a 1/4 inch expansion space. I provided pictures showing that more than enough space was left, they told me the report is the report and that's that. Now I'm out 6 grand. Should have went with h...
Hi Erik,
We’re sorry to hear that your experience didn’t meet expectations. We take your feedback seriously and want to make it right. Please r...

Flooring appearance.
Would RecommendRemodeling and purchased 4 cartons to match existing flooring. The new flooring looks great and matches perfectly, but one box was torn and two planks were damaged. I’m waiting for the installer to advise if I need to return one carton and reorder.
From Longboards Seaboard Oak 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
FUSSY Install
Would Not RecommendThe color of the floor is beautiful. But that's all I liked. We are skilled carpenters and this floor was just awful to put in. The floor was laid in a newly gutted room. While a floor is usually never perfectly level, this new floor was pretty close. The boards are so long they just don't snap well at all. The groves are very tiny and quite flimsy. We had to eventually screw down a bunch of these planks overnight. The next day we were pleased that the planks all laid down and didn't pop back up...
From Longboards Seaboard Oak 20-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton ) Verified Purchaser
Hello, We are sorry to hear about the adverse experience you've had with our flooring. Please reach out to us directly at lowes@califloors.co...

DON'T BUY THIS PRODUCT!!!
Would Not RecommendI installed this flooring in my house two years ago and it is already cracking and chipping. It's the most expensive flooring in our house, but it is definitely the crappiest. When I reached out to CALI about their "50 year warranty" they sent out a "3rd party" inspector to take a look. When the inspector left he said this was a great install job, but he can't say what CALI will decide. Well guess what, they spun every word and made asinine info up to not pay out the warranty. They blamed it on ...
Hello, We apologize for the adverse experience you had with our flooring. Please reach out to us directly at lowes@califloors.com so we can prope...

Bad product
Would Not RecommendVery bad product, poor quality, paid 4500 $ , i don’t know what I’m going to do now . Doesn’t look at all like the simples that we found at Lowe’s
HI Acher1234, we are very sorry to hear about your experience. This is not the experience we want any of our customers to have, as quality and custom...

Shipping damage on every single piece
Would Not RecommendDo NOT order this! Every box came damaged and not one useable piece could be found by my installer. Lowes customer service is useless, they want me to bring all 360lbs of flooring material back to a store to return it. CALI is also not taking responsibility, they told me to talk to Lowes. I am left with a bunch of junk, STAY AWAY
From Longboards North Shore Oak 20.0-mil x 9-in W x 70-in L Waterproof Luxury Vinyl Plank Flooring ( 26.62-sq ft Per Carton )
Hello,
We have escalated this issue and your local lowe's will reach out to regarding the pick up of the damaged material and coordin...

Horrible product
Would Not RecommendThis product is hands down the worst LVP product I've ever installed. I have been an installer for 30+ years and I install all types of flooring. There is so much wrong with this product that I don't even know where to begin with my complaints. You have to hit the tapping block so hard to get these to go together. Yet the edges are as brittle as can be. One out of three planks will break. Also, not all planks are manufactured the same, so some tongue and grooves just wont go together noatter wh...
Hi Star. We are sorry to hear that you had issues installing our Longboards Vinyl product. The drop-lock click lock is a little different than the an...

Thank you for your thoughtful feedback! We’re so glad you love the longboard planks. The wider and longer boards really do make a difference in creat...