Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the water dispenser for delivering great-tasting, clean, cold water while reducing plastic waste and saving money. Most highlight the large capacity and convenient spigot, noting they refill infrequently and enjoy instant filtered water without opening bottles. Many report the slim design fits neatly in refrigerators and have stopped buying bottled water entirely. Reviewers appreciate the automatic filter replacement reminder and easy maintenance. A few report occasional leaking at the spigot or note slow filtration, but these minor issues are vastly outweighed by positive feedback. Overall, customers strongly recommend the product for its quality and long-term value.
Customer review summary generated by AI, including incentivized reviews.Specs
Would Not RecommendThere are no meaningful specs! A %-age reduction is meaningless. Reduction from what level?
From brita.com
LEAKS! DO NOT BUY!
Would Not RecommendHas the typical leak problem. Worked well for a month, consistent leaking from the spigot ever since. No amount of tightening, adjusting, etc can fix it. Very disappointing, and wish I had read the reviews before buying. Everyone seems to have a huge problem with leaks from the dispenser models.
From brita.com
Not good
Would Not RecommendWorked great and then after about a month or two started leaking. It leaks a lot, we have woken up to the floor soaking wet multiple times now. We have to angle it into the kitchen sink. Very frustrating
From brita.com
Oh no, Reba! We're sorry about the leaking you experience while using our Ultramax Dispenser, and we appreciate you for letting us know. So we can len...
Constantly leaks
Would Not RecommendConstantly leaks. Utter garbage. Apparently I have to type more even though there is nothing more to say. Even this website is garbage 😞
From brita.com
Thanks for sharing your experience with our UltraMax Dispenser. We're sorry to hear it leaked and would like to assist you directly. Please call our t...
Very bad leakage
Would Not RecommendI have had four of these in the last two years. Every one of them has leaked all over my fridge after a few months. I had a previous version of this dispenser that lasted 20 years. I replaced it when I bought a smaller fridge because it was wider than I wanted. I wish I had kept it. It would be worth the space to not have floods in my fridge every few months.
From brita.com
Thank you for your continued loyalty, Ade. We noticed your post and are very sorry to hear about the issue you experienced with our UltraMax Dispenser...
Doesn't work with Elite Filter
I purchased this and added the extra filtering with the Elite filter. However, the filter doesn't fit suggly in the space and so water is leaking around the sides and not getting filtered. The website says this filter works for all models. Not sure what the problem is. I texted customer service and they said to firming push the filter in, which I did. Same problem continues.
From brita.com
Hi there, we appreciate you letting us know what’s happening with our Ultramax Dispenser and Elite filter. We’re sorry for the trouble with water bypa...
IT BROKE! BUT I BOUGHT IT AGAIN?????
Would RecommendTHE SPIGOT TAB BROKE AND IT ONLY DISPENSED A TRICKLE! Why am I giving it 5 star? Cause this critical failure of the Brita happened after almost a decade of it being my families main water supply. This thing was a wedding gift and has lasted 4 moves, 3 cats trying to kill it mufasa/scar style, 2 toddlers that have no strength control while practicing filling up their cups, and everything else. When it broke we IMMEDIATELY went out and bought it again! Love this dang thing and definitely worth ev...
From brita.com
Dripping Spout.
Love this Brita, but it quickly started dripping and leaking in our fridge just 5 months after buying.
From brita.com
Hi, thank you for sharing your experience with our Ultramax Dispenser. We’re glad to hear you’ve enjoyed using it, but we’re sorry the spout began lea...
Horrible
Mines is broke after two weeks of me buying it it leaks extremely bad smh
From brita.com
Oh no, Kiya. You certainly can't enjoy the filtered life like this, and we're sorry this happened with your UltraMax Dispenser. So we may discuss this...
I bought this because I liked the idea of having fresh, clean cold water all the time in my fridge. It would have been great if it didn't drip water every 5 second. The water drops have to be collected by a bowl under it. A waste of time. I would never tell anyone to buy it.
From brita.com
Sally Sue, thanks for sharing your review. Sorry to hear your UltraMax Dispenser is leaking. That's definitely not what we want for you, and we want t...
Spigot constantly dripping
I bought the Brita water filter dispenser only 6 months ago and the spigot is constantly dripping. I have to put a cup under the spigot to prevent everything getting all wet. Either the spigot is defective or just plain back design. Not worth the price or headache of it.
From brita.com
Hi there, and thanks for letting us know about our Ultramax Dispenser. We’re sorry to hear the spigot has been dripping after only six months, and we’...
Disappointed in the Flaws
I bought this dispenser at the end of May 2025. Over the past few weeks, the spout has been leaking all over my fridge. I am very disappointed that this product failed after less than three months. It seems that at a minimum, if you know that the spout is a point of weakness, you should either fix your design OR offer replacement parts so that I do not have to try to figure out how to have safe drinking water in my last few weeks of pregnancy.
From brita.com
Thanks for sharing your feedback. We're sorry to hear you experienced leaking from the spigot of our UltraMax Dispenser. We understand how frustrating...
Disappointed – Leaking Spout and Cracked Base
I really wanted to like this Ultramax 27-cup dispenser, but I’m very disappointed with the quality. The spout started leaking not long after I began using it, and now the bottom is cracking, which is also causing water to leak. I expected this product to last much longer, especially from a trusted brand.
From brita.com
Steph, thanks for sharing your review. We're sorry to hear you experienced leaking from the spigot of your UltraMax Dispenser, and we'd like to lend a...
Leaking
I bought my dispenser about a month ago and it’s already leaking. I have to keep a cup underneath the dispenser, as water is constantly dripping.
From brita.com
Thanks for letting us know about this. We're sorry to hear you didn't get to enjoy your UltraMax Dispenser due to leaking. We understand how disappoin...
Does it reduce PFOS.
I bought about a month ago and works well with no issues. I did just hear about PFIS and wondering if this filter reduces thes in the filters water.
From brita.com
Great size but broken part
I appreciate the larger capacity to reduce number of refills per day. Although, out of the box, mine had a large crack in the filter insert piece. So basically I just bought a container to drink my unfiltered water in. Looked for replacement parts and there are none. Any support with this?
From brita.com
Didn't realize I gave my cat a clarinet
I purchased this about a month ago, and the filter and the spigot are fine. My problem is, I need to move it forward to be able to dispense water. When I move it back, it makes the most horrible squeaking sound. I'm going to line the shelf of my fridge to see if it helps at all.
From brita.com
Great look poor quality
I purchased an Ultramax Water Filter 27 cup Dispenser a few months ago I want to love it but it started leaking out of the spout very disappointed
From brita.com
Deb, we appreciate you giving our UltraMax Dispenser a try. We're sorry to hear you experienced leaking from the spigot and want to help. So we may di...
Convenience
I’ve purchased it a year ago and I’ve been satisfied ever since.
From brita.com
Nonstop Leaking Problems
This is my third time buying this dispenser because each time it leaks. Have tried several of the recommended "fixes" and still does not work. I cannot even keep it in my fridge anymore because the water leakage is so much that is fills the bottom of my fridge and causes the fridge to leak.
From brita.com
Thanks for sharing this with us. We appreciate your loyalty and are sorry to hear you've had to deal with our UltraMax Dispenser leaking. We understan...

Thank you for trying our UltraMax Dispenser and for sharing your experience, Jay. We take quality seriously and are sorry to hear that it leaked at th...