Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is widely praised for its great taste, ease of use, and environmental benefits. Customers appreciate the refillable filter and the indicator light that signals when to replace it. The system is seen as convenient and cost-effective compared to buying bottled water. While a few reviewers noted slow filtration speed and minor design issues, the vast majority of feedback is highly positive, with the product considered an excellent value that significantly improves water quality.
Customer review summary generated by AI, including incentivized reviews.Love it, but it a disco in my fridge.
I love this pitcher, and I use it all the time, but it just started flashing red and green lights and wont stop. I can’t find the issue online to troubleshoot it. That’s why it lost a stat.
From brita.com
Better safe than sorry 🤔
I myself like it. Because I don't want to taste chlorine. The water works department around here is giving mixed signals, so better safe than sorry. 🤔
From brita.com
FRUSTRATION
I AM FRUSTRATED. I WANTED TO CALL SOMEONE TO ASK ABOUT WHICH FILTER I SHOULD GET. AND THE PHONE NUMBER IMMEDIATELY HAS REGISTERED BUSY FOR QUITE A WHILE. MY QUESTION IS I HAVE AN OLD BRITTA PICTCHER AND I DO NOT REMEMBER THE KIND OF PICTCHER IT WAS, AND I WOULD LIKE TO BUY A FILTER AND I'M NOT SURE WHICH FILTER TO PURCHASE. Please help. Thank you.
From brita.com
Complicated Set Up
The set up of the refillable filter is not clear. There is no video showing how to insert the filter. People need videos of each step and type of brita.
From brita.com
filter was used very quickly
change filter indicator turned on in 2 weeks. I don't think we drink that much water.
From brita.com
Yhelena, we appreciate you reaching out to us and are sorry to hear the indicator on your Tahoe Pitcher came on too early. We understand how frustrati...
Good water better on the environment!
I like this pitcher and water filter. SO much less plastic and it lasts along time. It may seem t take a while to filer+fill - but that means its doing the job!
From brita.com
Takes so long to filter
I agree with many other reviews. It takes excruciating long to drain down into the pitcher. I switched over from the plastic filter and am super unhappy with this product.
From brita.com
Good tasting water
Takes bad taste out of tap water. Water seems clear and clean.
From brita.com
Can not reset
I bought this a year ago. I have replaced a number of filters. I can no longer reset the module in the lid as it is nrown and rusty on the inside.
From brita.com
BAD LID
It so difficult to put the lid back and there is no way someone can explain it anywhere
From brita.com
We appreciate you sharing your review. We're sorry to hear you had trouble with the lid of your Tahoe Pitcher and are here to help. Please reach out t...
Easy to fill, clean and use.
I’ve been using this pitcher for over a year. Love it 👍
From brita.com
Indicator light won't go back to green
We just put a new filter in and we can't get the 'indicator light' to go back to green. That stinks.
From brita.com
Works great!
I purchased this about six months ago. Have changed out the filter twice now & have found it to be pretty easy. The light is no longer working not sure why but love this pitcher. Had a problem with the old type & the inability to reduce plastic.
From brita.com
The is amazing
[This review was collected as part of a promotion.] This eco-friendly system is great for on the go filtration. it very easy to maintain, and will fit any kitchen and any gathering. That my water has been filtered makes me feel like the taste is better. Would highly recommend.
From influenster.com
Can’t give a fair review it was broken
[This review was collected as part of a promotion.] This item came to me broken and wasn’t able to use it to give it a fair review. I do like the idea of a refillable filter. However, I didn’t think the size of the pitcher was big enough. Seemed like I would be refilling the pitcher a lot.
From influenster.com
We appreciate you taking the time to share this with us, Karen. We're sorry to hear your Brita Filter Refills arrived in bad shape, and we'd like the ...
I can learn to read the Rosetta Stone faster
Confused, is the filter just a plastic cup? How would it filter any microbes if I push paper through the slits. Idk, this contraption has my brain spinning. Does this random bag filled with (what seems like sand) go into the filter? The direction spend too much time on telling you it’s simple but lack informing you what this random bag is for, am i supposed to know?
From brita.com
Bob, we appreciate you sharing your honest feedback. We're sorry the instructions weren't clear for our Brita Refillable Water Filtration, and we want...
Too long to fill
Too too too long to fill! It has been at least 5 minutes watching it slowly drip and still dripping. I wanted to be more healthy without taking precious minutes from my day. I am ageing here🤭
From brita.com
Thank you for sharing your review with us. We're sorry to hear you experienced slow filtration with our Tahoe Pitcher and understand how disappointing...
So great
[This review was collected as part of a promotion.] Another one for Brita. I love all of their water filtration systems and this newest one is fantastic and it's ease of use is wonderful. Leaves water tasting great without any unwanted junk
From influenster.com
Brittle Pitcher
The 10 cup Pitcher is very BRITTLE. Mine was cracked when I got it home. I can't prove it was cracked before purchase and I can't find anywhere to buy just a replacement pitcher... which I would do. My 27 cup unit filters water great. It's a little slow, imo, but does a great job of getting the excessive amount of Chlorine out.
From brita.com
Thank you for letting us know about this. We're so sorry to hear our Tahoe Pitcher was in this condition. We understand your disappointment and want t...

Hi, and thanks for getting in touch with us. We're so sorry you couldn't get through on the line, and that's not the experience we want for our fans. ...