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SpinWave Robot Auto Charging Robotic Vacuum Cleaner and Mop

Ratings & Reviews for BISSELL SpinWave Robot Auto Charging Robotic Vacuum Cleaner and Mop

3.9
545
Review
 3.9 out of 5
545 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Bissell Spinwave robot vacuum and mop offers mixed performance. Some users praise its cleaning ability, quiet operation, and convenience features like scheduling. However, others report navigation and reliability issues, with the device getting stuck or failing to return to the dock. The suction power and dust bin capacity may also be insufficient, especially for homes with heavy shedding pets. While some customers were able to resolve problems through customer service, others felt the product lacked the improvements expected from a newer model.

Customer review summary generated by AI, including incentivized reviews.
545 Customer Reviews

Great Helper

Would Recommend

Had this product for a week and use it everyday for it's vacuum function. So far so good. I have now covered every room of my 2700 sq. ft. home. Have begun a second pass on the bedrooms and the unit still fills the dust trap: must be lots of bunnies under the beds.

April 28, 2026

From BISSELL Homecare

I love this Product

Would Recommend

I absolutely love this product! It’s quiet and cleans so well. I have 3 indoor pets and I couldn’t do it without my spinwave! I highly recommend this product to anyone with or without pets!

April 12, 2026

From BISSELL Homecare

It's ok but not worth the price I paid

Would Not Recommend

I've had mine for a year. In the mopping mode it tends to go over the same spot about 20 times, every 5 min and it doesn't go straight. It tends to vere off to the left all the time. The vacuum mode is ok but it doesn't go all the way to the wall. It stops about 8" beforehand. I only have a large living room/kitchen area of floor space so it should be an easy floor plan for it to remember. But it gets confused and starts do it's own thing which is all over the place. The only thing I want ...

February 20, 2026

From BISSELL Homecare

Response from BISSELL Consumer Care

Hi there, I’m sorry both of your machines are behaving this way — that would be really frustrating, especially given the price. Repeating paths, drift...

BISSELL Consumer CareFebruary 23, 2026

Careful. Low reliability, rushed product.

Would Not Recommend

had my 10+ year old half dead 1605c robot vac from Bissel replaced with this 2859C. I'm shocked, that with the same front IR sensor, an added gyroscope for nav, and 10 more years to develop the firmware and being twice the price, this has worse navigation than my 10 year old 1605c model. That one was half dead with a broken out brush roll and only barely cleaned anymore, but I just set it to vac every night and it did that and returned to dock, it still made a difference. This one I can't do th...

December 29, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Hi Nitesh, thank you for sharing such a detailed review. We’re sorry to hear the SpinWave® Wet and Dry Robotic Vacuum didn’t meet your expectations fo...

BISSELL Consumer CareDecember 30, 2025

Just bought a second one!!

Would Recommend

Not sure what all of the bad reviews are about. I purchased my first one several months ago for my tiled floor. This thing works great! Does almost my entire 1985 sqft home on one charge. Is very good a cleaning and picks up the stray kitty litter as well. I love that is vacuums under the bed. With kitties around, under the bed is an important place! I ended up buying a second one because I love it so much!!

November 21, 2025

From BISSELL Homecare

Dude’s Dumb

Would Not Recommend

The fact that it is capable of both vacuum and mop features, gets it an automatic two stars. Other than that, the thing is useless! No sensors, it runs into everything at full speed. No learning capabilities, it can never find home before dying. Overall the way it operates is sloppy, misses large areas if an object; say a table; is in its path. Spend the extra money and get a higher end product.

September 21, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Hi Dusty Buns, thank you for your honest review. We're sorry the SpinWave® Wet and Dry Robotic Vacuum didn’t meet your expectations. It should navigat...

BISSELL Consumer CareSeptember 22, 2025

Not for shedders

Would Not Recommend

I have had mine for three years now. The Pro: After daily runs for the first two weeksit was able to map out all rooms without running into things or getting stuck. Con: the suction is not the best. Gets clogged easily. Holding chamber is pretty small. Leaves clumps of my dogs hair on floors if it cannot suck into chamber. If you rearrange furniture it will have to remap home again. This item is not meant for households with dogs that shed. I have a lab that is groomed regularly. Imagine if...

July 13, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Thanks for the thoughtful review, Dillon. We’re glad your SpinWave® mapped your home well, but we hear you on the challenges with pet hair. For heavy ...

BISSELL Consumer CareJuly 14, 2025

Obsessed

Would Recommend

I love my little robot vacuum. I wouldn’t have considered it usually, but the price was good and I took a chance, because I’m pretty old school. Well, I love it. I have a toddler and all I do is clean the floors all day. She loves it! This morning she found something in the floor and then took my husband to the bathroom and pointed to the vacuum. It does a good job and I haven’t swept or mopped for two days. We actually just walk around the house and watch it mop, it’s so cool.

July 12, 2025

From BISSELL Homecare

This IS my SECOND ONE (Like them both!)

Would Recommend

[This review was collected as part of a promotion.] Bought one a few years ago. It does a nice job. (Have never used the mop attachment though). Sometimes i have to "set it up for success" by blocking it in an area it keeps missing. But thats no big deal. Decided to get this one so i could get the cleaning done twice as fast and to have "matching" tools. Like them both! I would even buy another one.

May 9, 2025

From BISSELL Homecare

Five stars

Would Recommend

[This review was collected as part of a promotion.] #sweepstakes Love my spinwave. Works and looks like it's brand new

May 3, 2025

From BISSELL Homecare

does a great job and is very quiet

Would Recommend

does a great job and is very quiet, highly recommend

April 30, 2025

From BISSELL Homecare

Love this unit so much I had to buy a 2nd unit.

Would Recommend

[This review was collected as part of a promotion.] I have a golden retriever that sheds like crazy. I love how I can schedule the unit to run on a daily schedule. I love how it also has the mop mode. Huge plus!

March 26, 2025

From BISSELL Homecare

Love this unit so much - I bought 2

Would Recommend

[This review was collected as part of a promotion.] #sweepstakes" I have a golden retriever that shed like crazy. Love how I can set my unit on a daily schedule. Love that it has a mopping mode as well.

March 26, 2025

From BISSELL Homecare

I Have 3 running at one time,

Would Recommend

[This review was collected as part of a promotion.] First off, I have 4 cats, and I am a clean freak. I purchased my first spin wave approximately 3 or 4 years ago and then decided I needed another one, I have a 2000 sq ft house all tile. But a month ago it seemed like the 1st one was only going about 15 mins on a charge, so I started looking around to see about getting another one, and on Bissel site they have this remanufactured spin wave, so I got that one also, but talked to one of Bissell h...

March 23, 2025

From BISSELL Homecare

I would not buy this again The QR code doesn't work

Would Not Recommend

The qr code says the app is no longer available, so how am I suppose to use and program my vacuum!! I think this was a big waste of money!!!!

March 21, 2025

From BISSELL Homecare

Response from bissellpwr

Hi Anna. Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissel...

bissellpwrMarch 28, 2025

Love this thing

Would Recommend

[This review was collected as part of a promotion.] It's so helpful. I have a dog and two boys so this is really helpful with maintaining some kind of order!

March 19, 2025

From BISSELL Homecare

Love it!

Would Recommend

The mapping on this is excellent.

March 19, 2025

From BISSELL Homecare

Glad I gave this a try.

Would Recommend

[This review was collected as part of a promotion.] So far, pretty happy with this. Compared to my other bot vac, this is much quieter, better vac power and larger dust bin. In a multi-pet household, the performance and dust bin size are a plus. I noticed others have commented about the navigation, but I have not seen any issues with that. Battery life and homing work well also.

March 12, 2025

From BISSELL Homecare

#sweepstakes loving it!

Would Recommend

[This review was collected as part of a promotion.] It was a challenge to hook to the wifi and I wish it had a larger water reservoir but #sweepstakes Loving it!

March 1, 2025

From BISSELL Homecare

Rube Goldberg Inspired Machine

Would Not Recommend

Buy this if you like it running for 90 seconds then stopping and incessantly beeping. This is a great product for those who want to spend a day mopping floor and tending to a dysfunctional machine. Why just mop when you can spend hours tending this machine. Buy only if you want something that does not work as advertised. PS. Good marks for value as the original one I bought didn’t work at all so they sent me a new one, (that doesn’t actually work either)

November 27, 2024
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