Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews, with some customers finding it effective for quick cleanup of pet messes, while others reported issues with leaking, short battery life, weak suction, and small water tank capacity. The positives include portability and ease of use, but the overall sentiment suggests significant quality and performance problems that may make it unreliable for customers with high-traffic areas or frequent pet accidents.
Customer review summary generated by AI, including incentivized reviews.Dont buy these
Would Not RecommendLeakes and after ising it maybe 5 times battery will not charge. Support is iseless its basically a throw away piece of junk
From BISSELL Homecare
it was okay.
bought this for a couple stains on the couch and carpet, it didn't clean like id hoped. i have a husky and this could not handle the little bit of hair that was left from vacuuming.
From BISSELL Homecare
Thanks for giving it a try—we’re sorry it didn’t meet your expectations, especially with pet hair. While the Pet Stain Eraser™ is great for small mess...
Leaking and not holding battery charge
Would Not RecommendI bought this product a couple of years ago and it worked amazing. I needed it because I just got a puppy and there were some stains on the carpet. I put it away in the closet and haven’t used it since then I recently took it out to clean a simple stain on a chair and it will not hold its charge for anything longer than 10 minutes at full charge and it’s leaking all of the gross dirty water all over the place. It’s coming out from the seams and the vents and none of the water is going into the t...
From BISSELL Homecare
Hi Niaomi, We’re sorry to hear about the leaking and battery issues—that’s not what we want for your BISSELL experience. If the unit sat unused for a ...
One of my best purchases!
Would RecommendI'm not one that takes time to give reviews but this little machine has me saying WOW!!! I am totally impressed by it! I was hesitate at first but after it first use I was hooked!!! It does such a wonderful job on all the little messes that happen whether it be from pets, grandchildren or even myself, it's gotten old spots out of my kitchen rugs making them look new again so much easier than those big bulky walk behind machines so if you're on the fence about getting it grab one it is worth the ...
From BISSELL Homecare
Works very well, gets the stains out!
Would Recommend[This review was collected as part of a promotion.] I think this is a very good product! Great at getting out pet messes, the only downside is that I wish the run time would last longer than 15 minutes
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
Sorry you're having this issue, Joe. We'd be happy to help with your machine. Our Consumer Care team is available at support.bissell.com.
Leaked everywhere
Would Not Recommend[This review was collected as part of a promotion.] This started leaking so badly that it wouldn't hold any of the shampoo in it. Closet floor covered in fossilized bissell shampoo. The brushes are strangely placed so scrubbing a stain is difficult.
From BISSELL Homecare
Oh no! Sorry to hear this, Whitney. Please follow these steps to resolve the leaking issue: https://support.bissell.com/app/answers/detail/a_id/3820 O...
Pet stain eraser - dead after a few uses
Would Not Recommend[This review was collected as part of a promotion.] I have the dreaded 3 blinking lights while charging. Doesn't work. When looking online to troubleshoot I see many have this issue. This is not good considering the cost of the item. Extremely disappointed.
From BISSELL Homecare
We're sorry to hear of your experience with the Pet Stain Eraser. Please contact us at support.bissell.com and we'll help with your machine.
I would not buy this again
Would Not Recommend[This review was collected as part of a promotion.] Thus product has poor suction, no matter how straight you use it ,it still leaves the area your cleaning soaked. Its impossible to clean the dirty water tank, you can't get it dry and it smells of mold even after cleaning with bleach and set outside to air dry.
From BISSELL Homecare
Hi Reggie. We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bis...
I would buy this product again
Would Recommend[This review was collected as part of a promotion.] I use this product to spot clean where my puppies have messed. I find it to be a great product. Has great suction and holds its charge. I also like that the manual is on line for reference.
From BISSELL Homecare
Terrible product
[This review was collected as part of a promotion.] It leaks from the bottom, hardly picks up anything & keeps the carpet soaked. It uses product fast but leaves it in the carpet. Would recommend not buying this product. I was very disappointed with the outcome.
From BISSELL Homecare
Sorry to hear of your experience, Alex. Contact us at support.bissell.com and we can provide support for your machine.
Easy to use, great suction
Would Recommend[This review was collected as part of a promotion.] This worked great. My cats have weak stomachs, and I'm having to spot clean all the time. Great suction. Nice scrub brush built into to the machine. I like that the fluid used is not concentrated. You just pour it in.
From BISSELL Homecare
Don't waste money
Would Not Recommend[This review was collected as part of a promotion.] Leaks. No suction. Heavy for few minutes of battery life. Wouldn't recommend to enemy
From BISSELL Homecare
Oh no! Sorry to hear you're having these issues, but we're happy to help with your Pet Stain Eraser under the warranty at support.bissell.com.
Leaks after first use
Would Not Recommend[This review was collected as part of a promotion.] The first time, it worked well. After I dumped the dirty water reservoir, it leaks and doesn't suction as much water up. Checked all plugs and everything is tight and correctly aligned.
From BISSELL Homecare
Hi Rose. Sorry to hear your machine is leaking and you're experiencing lower suction power. Our Consumer Care team would love to help at support.bisse...
Great for small messes
Would Recommend[This review was collected as part of a promotion.] This is my second cordless carpet cleaner. I had the first for many years and loved it. This one is every bit as good. Great for small messes. It does have a small tank and battery life isn't super long so you can't clean a very big area but for small spills, pet mishaps and such it is perfect.
From BISSELL Homecare
Rechargeable battery is dead in less than a year
Would Not Recommend[This review was collected as part of a promotion.] I have had this pet carpet cleaner for about 10 months, and the rechargeable batter is not charging any longer. Doesn't seem right for a product at this price. I feel like it should have lasted much longer before becoming useless.
From BISSELL Homecare
Hi Carolyn. We're sorry you're having battery issues, but you have a warranty and we'd love to assist you at support.bissell.com.
I love, love this product!
Would Recommend[This review was collected as part of a promotion.] I just wish I could remove the water chamber without having to touch it and without leakage
From BISSELL Homecare
No I would not
Would Recommend[This review was collected as part of a promotion.] This product was working fine up until it died so I put it on the charger and it will not come back on I'm not happy with this product now feel like a wasted time
From BISSELL Homecare
Hi Jay. Please reach out to BISSELL Consumer Care so we can help with your Pet Stain Eraser at support.bissell.com.
[This review was collected as part of a promotion.]
From BISSELL Homecare
Hi Ricky. We're here to help with any issue you're experiencing with your Pet Stain Eraser. Please don't hesitate to reach out at support.bissell.com....
I would buy again !
Would Recommend[This review was collected as part of a promotion.] Mine works great ! Very convenient and very happy with it . I love it to clean the cloth seats in my truck also !
From BISSELL Homecare

Hi Steve, we’re sorry to hear about the leaking and battery issue with your Pet Stain Eraser, and that support felt unhelpful. That’s not the experien...