Ratings may include incentivized customer reviews.
What Customers Are Saying
The tankless water heater isolation valve kit received mixed reviews. Some customers found it easy to install and a necessary component, while others encountered issues with leaks, faulty parts, and the kit not being required for their specific model. The positive reviews highlight that the kit includes all the necessary fittings and makes servicing the water heater easier. However, several customers reported problems with the plastic components cracking or leaking, and some felt the kit was not actually needed for their tankless heater. Professional installation is recommended to avoid potential issues.
Customer review summary generated by AI, including incentivized reviews.Available at Lowe's
Would RecommendEasy to install
Verified Purchaser
Improved overall water pressure
Would RecommendI was actually pleasantly surprised I ordered this.
Verified Purchaser
You will have to buy reducers.
Would RecommendGood fittings, they just don't come with reducers.
Verified Purchaser
Nice kit
Would RecommendGreat kit with colored for hot and cold, nice big handles, shiny brass
Verified Purchaser
Off and On
Would RecommendExcellent valve! Does valvey things just right!
Arrived cracked, had to pay twice
Would Not RecommendOrdered this isolation valve kit for my contractor who was installing a new unit in my house. He installed the unit and kept smelling gas so he checked for leaks and the gas valve was cracked and leaking. Because of the time restriction and my distance to a store, I opted to let him use an extra he had on his truck to fix it, which was expensive. At least the explosion risk was identified before something bad happened, but this ended up costing double.
Non-Returnable Auto-Add-on to Water Heater order
Would Not RecommendThis item was automatically added to my online order (without my permission) and was not returnable. I ordered a water heater, and it was added automatically. and charged me automatically. I tried to remove it and couldn't. The shipping was sloppy - the product seem like it was a return item, many times over - the box was shabby, not closed and the items were not packed properly (where they would be set in the box - they seems to just be thrown around in the box. When it arrived, I tried t...
Solid product
Would RecommendEverything! Worked as expected. No complaints at all.
Highly recommend for your installation.
Would RecommendHigh quality product and very well made. I bought this for my tankless water heater installation and it works perfectly.
Great purchase to go with my tankless water heater
Would RecommendThese water valves were easy to use and install and lets me easily shut off water. Had no problems with installation.
Extram Cost
Would RecommendShould be included with the tankless water heater unit
Recommend attachment for tankless hot water heater
It was a recommended part for the tankless hot water heater.
Look everything over in your online order.
I only ordered a heat exchanger online. But the Lowe’s website added this to my shopping cart and I didn’t realize it until after I checked out. Now I have to drive an hour to the nearest Lowe’s.
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Quality, easy install. Relief valve!
Would RecommendEasy install. Good safety relief valve setup. Disconnect with coupling will be east later if necessary.
No issues
Would RecommendPro bought
Verified Purchaser
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