Ratings may include incentivized customer reviews.
What Customers Are Saying
This countertop microwave offers a spacious 2-cubic-foot capacity and powerful 1200-watt cooking performance, allowing for quick and even heating. The intuitive controls, including express cook buttons, and useful features like the mute function and large turntable are well-received. However, some users have reported concerns about the product's durability, with the microwave stopping working after 1-2 years of use. Additionally, the build quality is described as feeling a bit cheap, and there are occasional issues with noise and the microwave not sitting level. Overall, this microwave provides good value and performance, but prospective buyers should be aware of the potential reliability and quality control concerns.
Customer review summary generated by AI, including incentivized reviews.Don’t buy. Component failed in just over a year
Would Not RecommendHad this for a little over a year and then it won’t turn off. As soon as the door closes it starts. A microwave of this price point should last longer and the faulty sensor should be replaced free.
From geappliances.com
Highly recommend!
Would RecommendLove, love, love it... best microwave I have ever owned
From geappliances.com
Poor quality
This is the second one i had. The first one didn't last a year and they sent me a replacement. The second one just went out after lasting 2 1/2 years and it quit working like the first one. So much for quality! I'm done with GE!
From geappliances.com
We'd like to help with your microwave. We will be reaching out to you via email. Please respond at your earliest convenience.
Power level adjustments suck.
Why did this updated 2.0 cu.ft. model disable the simple power level change when oven is in countdown which the prior 2.0 model had? We loved the previous 2.0 model but had to get a smaller model because the new system is VERY inconvenient!
From geappliances.com
We're sorry to hear you're not satisfied with this model. We will be sure to share your feedback with the proper teams for further review.
Worst Microwave I ever owned
Owned this unit for a little over 2 yrs using it primarily to warm up coffee and leftovers. Today it started making a loud noise sounding llike it was going burst into flames. Other brands last around 10yrs.
From geappliances.com
You can find detailed descriptions of sounds your microwave may make in this article on our website: https://products.geappliances.com/appliance/gea-s...
Good Quality
Would Recommend[This review was collected as part of a promotion.] I really enjoy my microwave. I had a G. E. One before we and it lasted along time. I HOPE this one will also. Easy to use.
From geappliances.com
SweepstakesDisappointed
Would Not Recommend[This review was collected as part of a promotion.] I had an older version of this microwave for nearly a decade until it started to rust. I loved it! The features, the size, etc. Naturally, I hoped that this one would hold up for a few years. I purchased it in October 2024 and in November 2025 it just stopped working. I’m so disappointed and will probably just move on from GE.
From geappliances.com
SweepstakesWe appreciate your loyalty to our brand, and we’d like to assist with this issue you’re having with the microwave not working. We recommend disconnect...
Love it so much, we bought another
[This review was collected as part of a promotion.] Great microwave - like it so much, we bought another one to replace the original. It's big enough for large casserole dishes. Love the popcorn control button too.
From geappliances.com
SweepstakesGreat features, easy to use
Would Recommend[This review was collected as part of a promotion.] I love this microwave! I had one almost just like it for over 20 yeas, and when I ordered this one, I put in the old model information, and it was the same..I hope this one last for 20 years, I will be 91 then!!
From geappliances.com
SweepstakesStopped working
Would Not RecommendI am so disappointed. I've only had 2 years 4 months
Stopped working after 2-1/2 years.
Would Not RecommendLong before it stopped working, we started noticing that the heating using the beverage option only worked about half the time. Eventually, it stopped actually cooking using any option, even though it looked like it was working fine.
Great Feature
Would RecommendIt is a solid product and recommend anyone planning to replace the table top microwave
From geappliances.com
Lasts about 2 years
Would Not RecommendThis worked fine until just under two years and the door latch broke. Looking for parts but I'm sure it will be cheaper and easier to just replace it.
From geappliances.com
We want to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Worth the price we paid!
Would RecommendAbsolutely worth the price we paid! The interior space allows for opens to do more than just small things. We like the option of being able to turn the beeping noise off, that is a huge plus. Overall, very please with the microwave.
From geappliances.com
Great Features and a Great Price
Looked at a lot of options before we bought this model. Had the largest turntable so there’s a lot more room for various dishes. Easy settings for cooking, including fast settings. Works great. Very even cooking. Noise level when running is good. (It’s very quiet when it isn’t running!) Dimensions are really good for the size of the interior. Powerful - wattage is accurate. Good quick cooking. Absolutely recommend this to my friends. A very happy customer.
From geappliances.com
Microwave stopped heating after 1 year
I purchased this item 6/9/2024 and it stopped heating 6/23/2025. 1 year warranty and now I had to purchase a new one---so disappointed
From geappliances.com
We're very sorry to hear about your microwave. We see that you've been working with our Consumer Relations team regarding this matter. We will be sure...
I love GE products and this doesn't disappoint.
Would RecommendI love GE products and this doesn't disappoint. Large capacity with huge rotating bottom that fits any shape plate. Super easy to use.
From geappliances.com
Great features
Would RecommendPreviously had a GE Microwave for 17 years before it gave out. I wanted to replace it with exactly the same and I did. Thanks.
From geappliances.com
Loving this new microwave
Would RecommendThis powerful microwave is larger than my previous one, but it is worth the lost countertop space! Food cooks evenly and the reheat function just knows exactly how to cook what I put in! The quick minutes of 1 through 6 are excessive.
From geappliances.com

We'd like to help out with your microwave not shutting off. We recommend trying out an electronic reset, which can be done by unplugging the power cor...