
RELIABILT Baron Antique Bronze Exterior Single-Cylinder Deadbolt and Keyed Entry Door Knob
The deadbolt on top won’t lock when I turn the knob from the inside but if I go outside and use the key it locks. Whats up with that?
1
We're sorry we missed your question. We realize you may no longer need our help, but for future reference, when installing the single-cylinder deadbolt, ensure that the tailpiece of the deadbolt cylinder is inserted horizontally in the "plus" sign opening of the latch. We are always here to help, and our Support Team can be reached at 1-877-442-8347 for assistance with your Reliabilt products. Thanks, Reliabilt Team
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