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Platinum Secure Glass Fullview 36-in x 81-in Black Aluminum Right-hand Outswing/Left Hinge Storm Door with ( No handle )

Questions & Answers for LARSON Platinum Secure Glass Fullview 36-in x 81-in Black Aluminum Right-hand Outswing/Left Hinge Storm Door with ( No handle )

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67 Questions
Three month old door and cant adjust the hidden piston to keep doir from slamming. The screw at top of door does nothing. What do i do?how do i set i


The guide says this door fits an opening of at least 31 and 7/8 inches, my opening is 31 and 3/4 inches...will this be okay? I am guessing that since this is a surface mount door a little discrepancy will be okay, but not sure


I have read a lot of reviews that says the built-in auto closer fails after the warranty runs out and it is expensive to replace and you have to take the door apart to fix it. Has Larson done anything to correct this issue?


is installation available?


We need to replace the glass portion of the door. Dog ran into it. Can we order just replacement glass or do we have to replace the whole door?


How do you lock


It says this door comes in its own frame . I have an entry door and two sidelights - will this frame sit flush with the sidelights ?


What is the weight of this door (Larson Platinum with LAMINATED GLASS)?


Chart in pics say low E glass but comment answers suggest laminated. Which is it? Maybe pic needs an update


Will the handlesets for the storm door work with any exterior door handleset?


How to contact Larson about the warranty


My door is about 20 years old but is in perfect condition except the locks have froze up and it will no longer lock. Do you know what can be causing it and can it be repaired?


Is this storm door tinted


Can you adjust a sagging door


Is the glass tempered?


I purchased my door in April 2024 for the last month it slams very fast we already check to adjust it and it cannot be adjusted. It still slams


Is the secure glass available in low E and tinted? If no tint, what is the tint kit recommendation?


If the storm door hardware is installed on the same side as the door hardware, will they interfere with each other when doors are closed.


Can a tint be put on glass. Heat is being trapped between door and storm door of west facing home.


The 2 bottom spacers were found loose in the package. Are they really required to install? If yes, how do I fix?