I can not get the remote to work. I have changed the batteries. How can I access my fan without the remote? It is currently useless to me. Any information would be helpful. Thank you, Penny

Hi Penny, We’re sorry to hear that the remote is not working properly. Please make sure the batteries are installed correctly and try resetting the remote by removing the batteries for a few minutes, then reinstalling them. If the issue continues, please contact our customer support team at support@breezary.com with your order information, and we’ll be happy to assist you with troubleshooting or provide a replacement if needed. Thank you for letting us help resolve this issue. Best regards, Breezary Customer Support