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Freestanding Bathtub 28.3-in x 59.1-in Glossy white Acrylic Oval Freestanding Soaking Bathtub with Drain ( Back center Drain )

Questions & Answers for AKDY Freestanding Bathtub 28.3-in x 59.1-in Glossy white Acrylic Oval Freestanding Soaking Bathtub with Drain ( Back center Drain )

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26 Questions
How can I reach the company for warranty? The tub was installed less than a week ago, has been used 3 times and already has a crack in it.


Does the drain come with the tub and instructions on how to install


Is there a way to lock the drain cap when bathing due to every time you touch it? The drain cap pops open,and water is constantly draining😤


Is this tub insulated? Can it be?


What is the length and width of the inside soaking space?


Specifications say it's 59 gallons. Is that the 18" soaking depth mentioned below?


How do you thread on the drain tube? The elbow interferes with threading it on. Does the silver ring in the tub come out? Do I apply plumbers putty to its underside? Installation instructions are very nebulous. Thank you


Need plumbing schematic


How do I hook it to a drain pipe? The flexible hose e d does not fit any common fittings that I have ever seen.


To what depth can the tub be filled with water?


Do you have installation specs for this tub?


WHAT IS THE DIFFERENCE BETWEEN BT0125 AND BT0123 ?


Can this tub be installed on a concrete floor? If so, How is the drain connection made under the tub?


Is the drain a 1", 1.5" or 2" ? Need to buy a brass replacement drain.


Can you add a picture of the tub dimensions that can be read?


In what country is this tub made?


What is the weight capacity? Does the underneath need to be supported with mortar?


Is there a way to attach the tub to the floor so it doesn't move?


Is there an overflow drain?


Can u change the drain to a different one need matt black