I just had this delivered and I find that the dishes are not dry at all after the first 2 loads. I tried the extended dry on the 2nd load and they are no more dry than the regular cycle. Am I doing something wrong?

Hello! Please make sure that you are using a Rinse Aid with your unit. Your dishwasher is designed to use a rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid. For most water conditions, the factory setting will give good results. However, if you are experiencing poor drying performance, you may want to try a higher setting. Turn the arrow adjuster inside the dispenser to change the rinse aid setting. Thank you for your inquiry about our Whirlpool appliances.