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DT 12-in Rain Waterfall Wall Mounted Shower System Brushed Gold 1-handle Multi-head 12-in Square Shower Faucet ( Valve Included )

Questions & Answers for WELLFOR DT 12-in Rain Waterfall Wall Mounted Shower System Brushed Gold 1-handle Multi-head 12-in Square Shower Faucet ( Valve Included )

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19 Questions
19 Questions
My hot and cold water lines are reversed does this have anything to do with a mixing valve adjustment.


What replacement cartridge does this valve take?


Where/how can I get new cartridge?


Is there a tub faucet that would be compatable with this system?


Does this unit come chrome or polished SS?


Our shower water temp is not nearly as hot as it was before we installed this product. Water heater and all other things are still very hot. Why?


Is there a longer arm for the shower head available for purchase to have the shower head stick out from the wall further?


Is there a shorter arm available for the shower head? I’d like to mount from the ceiling for a rain shower as indicated on the instructions, however t


How do you replace the cartirdge?


Is the valve body made of brass like industry standard? It does not show in the picture but your other similar valves appear to be plastic?


Can you extend the rain head further from the wall and place the hand held higher?


Can this be used for an outdoor shower and is it california water compliant?


Does this come with the rough-in valve?


One answer from Wellfor says the warranty is 10 years. The specifications on Lowe's webpage says 30 days! Which is it?


Does the Rain Head tilt? Can Rain and Handheld heads be used at the same time, and individually?


Does anyone know if the valve core is replaceable and if so how hard is it to get? I would like to know before purchasing this system.


Does anyone know if this kit includes a mixing valve?


Can the showerhead and handheld be used at the same time?


Is this just a hand held shower nozzle or is this a full shower head along with the rain shower head.