How can I access the option for random times on my Sunsmart 7-Day In-Wall Digital Timer, Utilitech model 78436? I tried to call the number listed but was not able to communicate the model number.

Richie, thanks for reaching out. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.