Why is one of the outlet prongs short? It's not long enough to go into the outlet. So, my timer won't charge
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Andre, thanks for reaching out. We would love to have the opportunity to work with you directly and help you with returning the product for testing and we can also set up a replacement, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
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