Am I reading this correctly...You can't change the battery or the bulbs on this model? I bought 6 of them, end of summer last year, at $35 each and only 2 work. So, Im Putting them in the trash? That's unacceptable!!
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Hi Aimee, We’re very sorry to hear about your experience — we completely understand how frustrating this must be, especially after purchasing multiple lanterns. You are correct that this model was designed mainly for decorative use and does not have replaceable bulbs or batteries, which we realize can be disappointing. Please know your purchase is still covered under our 1-year warranty. You’re welcome to return the lanterns to Lowe’s for a refund or replacement, or you can email us at support@lepowercn.com and we’ll be happy to assist you directly. Thank you again for taking the time to share your feedback. We truly appreciate it and are using comments like yours to guide improvements to future products.
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