Mine is about 9 years old. I just opened it and it unlocks easily however the top no longer pops up. Do I need to lube it or replace a part?

We are sorry for the experience with your safe. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. If email is better, please complete the contact us form at www.sentrysafe.com. Sentry Safe Customer Service