How do you get a replacement battery?
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Hello. Thank you for reaching out regarding Samsung POWERbot R9350 Auto Charging Robotic Vacuum on how to get a replacement battery. Regarding your concern, to help you get a replacement battery, it would be best if you speak to our Samsung Parts team. Here are the contact details of our Samsung Parts Team: J & J International, Inc. Live Help : 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) I suggest you also check this link for further assistance. http://www.samsungparts.com/CustomerService.aspx Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144506723 ^Camille
