After installation, to turn on, push toward the back, to turn off, pull toward the front. Obviously backward. Can this be easily corrected?
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Thanks to customer support for walking me through the procedure to correct this problem. Basically the cartridges needed to be turned 180 degrees
Was this Answer Helpful ?Hello Hawk and thank you for taking the time to leave a review. Yes this can be corrected by switching the cartridges under the handles. There may be a few other things that require adjustment. Our experienced support staff would be more than happy to help resolve any issues you may be encountering. Please feel free to contact one of our agents calling us at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
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