I know have power to the switch because the backlight is blue but lights still will not turn on. I turn the breaker off and no blue backlight. Ideas?
1
Hello Valued Customer, thank you for your question. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2
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