How does the control lockout work?

Hi there, Sarah. We understand your inquiry about the control lockout feature on your LG Cooktop, Model CBEW3017BE. We can certainly explain how this feature works for us. The control lockout is a very useful safety feature designed to prevent unintended operation of the cooktop, which is especially helpful for us if there are small children around or when we are cleaning the cooktop surface. To activate the control lockout on your unit, we ask that you press and hold the designated 'Lock' button or symbol on the SmoothTouch® Glass Controls for a few seconds. Once the control lockout is active, an indicator light or symbol will appear on the display, confirming for us that the controls are locked and cannot be changed or turned on. To deactivate the feature and restore full functionality, we simply press and hold the same 'Lock' button again for a few seconds until the indicator light turns off. https://www.lowes.com/pd/LG-30-in-Cooktop/5015875535 We want to ensure you have the best experience using this feature on your unit. If you have any further questions about its features or need more assistance, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo