
Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security
After installing new batteries, then lock the door and the keypad light stays on
1
The Touchpad should not remain lit. Here are some steps you can try to fix this: 1. Open the door, and place the latch in the locked position. 2. Complete door rehanding step: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf 3. Make sure you have programmed a User Code and test the lock with the door open. 4. Check your door alignment and jamb hole depth: https://www.kwikset.com/support/answers/how-do-i-check-door-alignment-for-my-smart-lock
Was this Answer Helpful ?