I need instrucction in how to return this item,it doesn't work in my office, it is to flexible.Can I return it to one of your stores in Houston? Tks
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Hello, Thank you for your question. As we are the manufacturer of this item, I'm afraid we do not know the answer to this. We would recommend giving Lowes a call to see if this mat can be returned in store. If you have any questions or would like some more information of this, please get in touch with our customer service team at CustomerService@FloortexLLC.com or you can call us on 615-208-9697. Kind regards, Rebecca
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