What email address should I be looking for when you email my teat results?
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Thank you for your question, Edwin. After mailing in your First Alert radon test, Alpha Energy Labs (the third-party testing facility) takes ownership of the kit and provides the results to you. Testing typically takes 2-3 weeks unless you paid for rush service. Be sure to add radon@alphaenergylabs.com to your email address book to ensure your results aren’t sent to your spam folder. If you haven’t received results after 30 days, please contact Alpha Energy Labs at 1-800-324-5928 or radon@alphaenergylabs.com.
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