customer has mounted in an outdoor covered patio and complaining that the downdraft at high speed is not enough to cool them off..

Thanks for the feedback, Paulie. The EightyFour is designed for large spaces, but airflow can be affected by factors like ceiling height, mounting position, and even air circulation in a covered patio. To improve downdraft and cooling performance, we recommend checking the downrod length—it may need to be extended to bring the fan closer to your seating area. Our tech support team can help assess and suggest the best setup for your space. You can reach them at 888-567-2055 or techsupport@fanimation.com.