
Delta Ashton Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Faucet is leaking at the base (on top of counter). is this caused by the cartridge?
1
Hello Wayne, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Ashton® Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray® Technology, model 19922Z-SSSD-DST, is not readily available; however, I am happy to help you. To flush the unit, we recommend the following. Start with the easy stuff: Remove your aerator, wand, or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the middle position, fully open, then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and turn on both supplies. Next, you will need to do the same steps, but this time with the cold supply line. Check flow from the faucet. http://pdf.lowes.com/productdocuments/94fa5e5f-b574-4dfe-88f8-601887f5d2c9/09421891.pdf Please feel free to contact us directly as we will need to gather some more information from you to assist you better. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com