Is the panel sold separately or is it included? Ours was shipped without a panel. Do we custom order ourselves and if so, would we go through Bosch or a cabinet maker?

Hi Teri! Thank you for your question. A door panel is not included with the dishwasher. Our panel-ready models allow you to match the dishwasher's exterior to your surrounding cabinetry or choose any door style you prefer. Bosch does not currently offer custom panels. If you wish to customize the panel, customers often seek the assistance of a cabinet maker who can create a panel that matches your cabinetry. We hope this information helps and thank you for choosing Bosch!