Whirlpool Eco Series 24-in Top Control Built-in Dishwasher ( Fingerprint Resistant Stainless Steel ) With Third Rack, Soak and Clean , 47-Decibel

Very Very Upset

This is a very bad expensive Whirlpool appliance. I have supported the whirlpool as long as I can remember. Though I would advise to stay away from this product. It was a year or so before it was put in my apartment after purchase because of the remodel. Though I have had it installed for two and a half years. Run it maybe once or twice a week. Started giving code for leaking. so we bought the sump diverter and the motor to replace with all new gaskets.It leaked worst than the old one. ,took bac...

Poor Job Cleaning

Six months in an constantly struggle with dishes that are not fully cleaned. Replaced a functional 15 year old washer that did a better job, Certainly not an upgrade. Dishes cannot have any food bits on them at all as they do not wash fully on the bottom rack. Tupperware in the bottom rack still comes out greasy to the touch. The middle rack, be sure to push in all the way, otherwise the water doesn't connect and doesn't clean the glasses. Regretable purchase.

Lowe's sold me an older model- cannot repair

Six months after having the new dishwasher installed, it stopped working. We followed the instructions to reset the dishwasher by turning off the power to the unit and still nothing. I reached out to Whirlpool since it was still in the timeframe for the manufacturer's warranty for repair. I was told by Whirlpool after giving the model number, this unit was a 2023 model; and it was unusual because they usually sell from store to customer within 60 days. Whirlpool sent a tech to repair the dis...

2 years in and parts already failing

Product is barely 2 years old and the top touchpad (console) and control board have already failed. Suspecting the failure came because the console top cap peeled up letting moisture come in and fail the control board. Quoted $675 to fix and was told I'm better off replacing the unit for less. For $1000 plus dishwasher alone plus installation you would think it would hold up better 2 years into ownership. Anyone looking at a dishwasher I would NOT recommend a unit with the top controls and the 3...

Horrible Product Horrible Service

I would leave negative or 0 stars if possible. Cheaply made garbage product and terrible experience This was one of the worst buying experience I have ever had. Originally when I purchase this item from Lowe’s it said it was guaranteed delivery by Monday 9/1. Later i received a robo text saying delivery was scheduled for Wednesday 9/3 whatever i had to work but needed a dishwasher. It never said anyone needed to be there for delivery. I got a phone call from delivery driver who told me he...

Not energy efficient

Cycles are too long and no dry except heated. If you wish to sanitize, it’s an eight hour cycle eight hours plus the shelf configuration. The racks are OK but the rest of the machine just seems cheap..

If you want dry dishes, buy this dishwasher

After a few months and a few failed fixes, we were tired of our old dishwasher not drying at all. I did a lot of research and determined that Bosch was the best brand, but I did not want to pay Bosch prices. So after deciding on Whirlpool, I finally settled on this model, the WDT970SAKZ. The main features I wanted were low noise, a third rack, and a stainless steel tub for better drying. The good: the noise level is lower than our previous dishwasher, you can definitely still hear it running t...

The Jury Is Still Out

This dishwasher was delivered and installed on July 3, 2025. Today is July 20, 2025. I have used the appliance every night since installation, and I'm not sure what to think. Some nights, it's very quiet and some nights it's very noisy. I believe it is the drain pump making the noise and hope it is just breaking in and not failing. I'm also not sure whether the drying function is working as most items are still wet after the cycle is finished, especially on the third rack. Speaking of the third...

Poor design

[This review was collected as part of a promotion.] We purchased this item at the higher cost, thinking we were getting past the lower cost quality items. We wanted to replace our 16 year old Whirlpool, but now scratch our head and ask why. After only a couple of months, the newly purchased dishwasher stopped opening the soap dispenser, And the unit does not dry sufficiently even after a 3 hour wash. When we contacted the Warrant department, that too was a headache. First he tried to sell...

I was lied to when I called Whirlpool cust service

The Whirlpool dishwasher was delivered and installed without a problem. Its is quiet and easy to load and set the desired wash cycle. My problem was when i called to register the product. The cusyomer service rep started pushing the Extended Warranty and painted this grim picture of what will happen if i had a problem with the dishwasher during the warranty period. She stated that it would cost me $180 for the technician to show up at my house for a warranty call. I quizzed her in detail on thi...