Whirlpool 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )
Item #623784 |
Model #WRT311FZDW
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Storage bins you’ll use every day: one for dairy and a flexible one that moves side to side
Refrigerator and freezer have individual temperature controls
Frameless Glass Shelves are wall-to-wall, so you can store more items
Humidity-Controlled Crispers store fruits and veggies in their ideal environment
LED Interior Lighting is cast inside the fridge, so food looks like it should
Add an optional ice kit (sold separately) for accessible ice cubes
Keep noise down in the kitchen with a design that provides quiet cooling
Easily access butter, cheese and other dairy products in a bin made to help keep them fresh
Available in a stainless steel finish, easy-to-clean steel resists fingerprints and smudges
General | |||
|---|---|---|---|
Appliance Color/Finish | White | Toe Grille Color | White |
Cabinet Color | White | Bulb Type | LED |
Handle Color | White | Handle Type | Standard |
Manufacturer Color/Finish | White | Door Style | Flat |
Dimensions | |||
|---|---|---|---|
Actual Width (Inches) | 32.75 | Height to Top of Case (Inches) | 65.5 |
Common Width (Inches) | 33 | Height to Top of Door (Inches) | 65.5 |
Popular Widths | 30-in | Height to Top of Door Hinge (Inches) | 66.25 |
Depth (Excluding Handles) (Inches) | 30.625 | Overall Capacity (Cu. Feet) | 20.5 |
Depth (Including Handles) (Inches) | 32.875 | Refrigerator Capacity (Cu. Feet) | 14.4 |
Depth (Less Door) (Inches) | 28.5 | Freezer Capacity (Cu. Feet) | 6.1 |
Depth Type | Standard-Depth | Refrigerator Size | Small (<33-in) |
Depth with Door Open (Inches) | 62.25 | Weight (lbs.) | 209 |
Features | |||
|---|---|---|---|
Air Filtration | No | Reversible Door | Yes |
Built-In | No | See-Thru Door | No |
Child Safety Locks | No | Shelf Options | Glass shelves |
Customizable | No | Snack/Deli Drawer | Yes |
Dispenser Light | No | Temperature Controlled Drawer | No |
Door Alarm | No | Voice Controlled | No |
Door Shelves | 6 | Frost-Free | Yes |
Electronic Temperature Control | Yes | Water Filtration | No |
Fingerprint-Resistant | No | Water Filter Indicator | No |
Gallon Door Storage | Yes | Reversible Freezer Door | No |
Garage Ready | No | Filtered Ice | No |
Hidden Hinge | No | Ice Maker | Optional (sold separately) |
Hub Required | No | Ice and Water Dispensers | None |
Humidity-Controlled Crispers | 2 | Freezer Baskets | 0 |
LED Light | Yes | Freezer Door Shelves | 0 |
Lowe's Exclusive | No | Freezer Door Bins | 2 |
Panel Ready | No | Freezer Shelves | 1 |
Pantry Drawer | No | Freezer Light | No |
Professional | No | 3-Way Convertible | No |
Refrigerator Interior Lighting | LED | Evaporative Cooling System | Single |
Compatibility | |||
|---|---|---|---|
App Compatibility | No | Works with Android | No |
Bluetooth Compatibility | No | Works with Apple HomeKit | No |
Compatible Ice Maker Model Number(s) | W11729596 | Works with iOS | No |
Custom Door Kit Compatible | No | Works with SmartThings | No |
Smart Compatible | No | Works with Sonos | No |
Wi-Fi Compatibility | No | Works with the Google Assistant | No |
Works with Amazon Alexa | No | ||
Warranty | |||
|---|---|---|---|
Warranty | 1-year limited | ||
Certifications | |||
|---|---|---|---|
Approved for Outdoor Use | No | Safety Listing | Not safety listed |
ENERGY STAR Certified | No | ADA Compliant | Yes |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 52141500 | ||
Check out the Best Selling Top-Freezer Refrigerators on Lowes.com
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator has received mixed reviews. Many customers are satisfied with its performance, describing it as spacious and efficient. However, some have experienced issues such as problems with the freezer, loud noise, and quality concerns. While the majority of reviews are positive, the negative experiences suggest potential reliability issues with this model.
Customer review summary generated by AI, including incentivized reviews.READ this before Buying
This is the fridge that came with the house I purchased three years ago for my father. Gratefully, I'm finally able to get a new fridge to replace this one + I can't wait. There are so many downsides to this unit, I can't overstate it. First, it's virtually impossible to organize well in this space. Most items disappear into the abyss of the back to be forgotten about, never seen again. The ice maker does not make FILTERED ice, so you're getting dirty ice from this machine. The outside - "stainl...
From whirlpool.com
Very low quality product
There is only one temperature setting for both the refrigerator and the freezer and if I have it on the recommended setting the food in my fridge freezes. if I put it on a higher temperature setting, the freezer temperature is in a dangerous range. There is no way to correct this issue!! Very dissatisfied!
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) Verified Purchaser
Thank you for sharing your experience. We regret that you are encountering an issue with food freezing in the refrigerator section of your Whirlpool®...

Whirpool is selling junk
Only lasted 13 months. Second time I’ve had problems with this model. Bought several for rentals and they’re all starting to fail right after the warranty ends. Buy another brand and make sure you get an extended warranty.
Verified Pro
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

Junk
Purchased this refrigerator a year ago for a rental and we have had nothing but issues with it. The freezer freezes up and the fridge doesn't keep cool.
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

Never has this unit operated even marginally!
Selected because of height / width requirement, but this is the worst! It freezes lettuce, drips water into refrigerator portion requiring a ‘catch tub’ or shelves become shallow ponds, and freezes ice daily onto the floor of the freezer! This has been totally unplugged for days and problem continues as it has from day one of purchase. Is this a lemon or is this what is expected from Whirlpool? Thought initially it had items poorly arranged in both compartments, but there are no items next to wa...
From whirlpool.com
We value your time and would like to look into the concerns with water dripping inside your Refrigerator. We have a handy Owner Center that can help ...
Extremely easy to install
Works great perfect size!
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) Verified Purchaser
Not Worth Purchasing
We bought this refrigerator 16 months ago and in the last month it has started freezing items in the refrigerator. The temperature has been lowered to the lowest temperature and still having issue. Called the company we purchased it from and they told us sorry your warranty is expired and you will have to pay for a service repair person to come fix it. Very disappointing that this refrigerator is less than two years old and already causing problems… we most definitely will not be buying another ...
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator. It's hard ...
Would Not Recommend
[This review was collected as part of a promotion.] Would not purchase this again. I have had so many issues with it. The door was damaged.. They kept sending me replacement doors that were also damaged or didn’t fit. After months of back and forth, they finally ended up sending me another refrigerator. The ice maker bar that raises to cause it to make ice does not work. The freezer trends to over freeze. So I have not been completely satisfied at all.
From whirlpool.com
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Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your new refrigerator’s design hasn’t met your expectati...